Reviews of local pros in Framingham, Massachusetts

We had a split installed last week from Pro Comfort Controls and I have to say that it was a perfect decision on hiring them. From the initial day of the estimate with Ryan to the entire process of the install, it was flawless and professional. I was one of the hottest days of the year when the unit was installed and I had to practically beg the crew to take a break for lunch in order to cool down. I had a two zone mini split installed and it was a 6 hour job from start to finish. I can tell that this is a company that did and will in the future, stand by their product and workmanship. I will definitely be using them in the future if the need arises. They are highly recommended!!

From start to finish, the process of working with Pro Comfort was outstanding! Thanks to Ryan’s expertise, we chose to go with mini split ceiling cassettes. The work was scheduled promptly, and Alex was extremely helpful with questions along the way! Thad, Pat, and all the other workers were professional, on time, efficient, and left my house cleaner than how they found it! I am thrilled with our decision to go with Pro Comfort!

Pro Comfort has installed AC systems for me in two different homes, and they’ve been wonderful each time. They communicate clearly and work quickly and very professionally. Thad, in particular, was a pleasure to work with. Count yourself lucky if you live in their service area.

We had an excellent experience with Pro Comfort. The owner Ryan is very knowledgeable and his entire team was a pleasure to work with. They installed a new HVAC system and relocated a refrigerant line. I would highly recommend them.

From start to finish, Ryan was incredibly thorough with our entire experience, detailed proposal, answering all questions, scheduling work dates, cleaning up and most importantly, incredible work quality for our AC air handler and compressor replacement and our conversion from oil to natural gas with its boiler and hot water tank install, all of exceptional quality. We highly recommend Ryan and Pro Comfort Control services.

Pro Comfort was great to work with. The crew of Pat, Said, and Thad was on time, professional, knowledgeable, and courteous. They finished installing the mini splits in one day. It was also helpful that they offered Mass save rebates upfront and made it easy applying for the heat loan. Thanks and good job!

I had a fantastic experience with Pro Comfort Care. My central A/C went just in time for the summer. Right from the start Alex and Ryan were professional and knowledgeable. They took the time to answer all my questions and explain my options. Due to my work schedule, I had a tight timeframe to get the work done and Alex and Ryan we able to get the stars to align to get it done. The installation of my ductless heat pump was smooth and each person was professional and careful. I am so grateful for the quick response and quality work.

Our basement furnace died right before Christmas due to a faulty secondary air exchanger. It was beyond repair and we knew that we would have to replace both of our furnaces. After much research and searching we found Pro Comfort Control. Ryan came out to evaluate the situation and he was great and explained everything. Even though they have a long waiting list they bumped us up due to the lack of heat. The team came out and replaced two furnaces and added two heat pumps in two days. The team is great and everything went smoothly. Given the nuance of a properly functioning system it was important to go with someone that we could not only trust for installation but also for maintenance. We would highly recommend them. Will send photos soon.

We have replaced our old heating equipment with Pro Comfort Control (gas furnace, A/C, water heater) and are very happy with the result. The company handled everything professionally and in a timely manner. Communication was very good and prompt. Ryan inspected our old equipment and made recommendations for the new equipment based on our home size and our preferences. The job was done fast and clean. Would 100% use this company again and recommend to everyone!

From our first conversation with Pro Comfort Control, we knew they were different. During the May 2024 heatwave, we researched over 10 HVAC companies (spreadsheet and all!), but they really stood out. They were the only ones who combined exceptional professionalism with prompt communication and really listened to what we needed and did not try and oversell us. Their price was very reasonable too.

While others didn’t even return our calls, Pro Comfort patiently answered all our questions. Their honesty and deep HVAC knowledge made choosing them easy. As a family-owned business, you can tell they truly believe in good old-fashioned customer service and are passionate about what they do.

When it came to installation, their team was clean, efficient, and detail-oriented. We’re so impressed that we see this as the start of a long-term partnership for all our HVAC needs.

If you're in Framingham and need a heat pump or HVAC install, we would recommend them in a heartbeat. They’ll also help you qualify for rebates, 0% financing, and break down all your net costs.

Pro Comfort did an incredible job from start to finish.

After a thorough initial walkthrough done by Ryan, my wife and I were left with a clear understanding of the products, the cost, how to gain the rebate, and what to expect going forward.

He then put us in touch with a great handyman to remove an old wall unit before Alex, the office manager, helped us through the Mass Save rebate process and scheduling. She is very sweet and knowledgeable.

Finally, Ryan and his crew spent 2 days putting in 6 mini-splits. They were all friendly and professional from start to finish. After the units were installed, which have transformed the comfort of our home, they helped set up the units, showed us how to operate and maintained them, and answered all questions.

All in all, Pro Comfort made upgrading our heat and ac worry-free. They are all true professionals and I would recommend them to any who wish to go through this process!

I hear horror stories of hvac contractors and pro comfort has been a dream. We worked with them recently to replace an old compressor with a heat pump(with a new thermostat and electrical) and to add a mini split to our sunroom. The process was seamless from bringing to end from the estimate, help with the massave heat loan, a last minute massave inspection (that they help scheduled lightning fast) and finally the installation.

They were very transparent throughout the whole process and made sure we understood the technical implications and capacity of our system along with how to care for it and control the settings. Most importantly to me, they are CLEAN. We're fairly persnickety and never wear shoes indoors and they were highly empathetic laying out clean tarps everywhere they were walking. The installation itself is as neat as a pin and looks fantastic. They even thoroughly cleaned out out other compressor that they are not replacing.

They were also really easy to work with and Alex was an absolute saint with scheduling and my many questions.

We recommend them them 100 percent and without any reservations.

Water heater started leaking they were her in a little over 1 hr. and the new water heater was up in running i n3 hrs., They have installed our Heat pump system their personal are all very professional and crtiius,

Very professional company for HVAC needs. The staff members and technicians are competent and courteous. I have been using them for a couple of years and will continue to work with them if they keep up with the high standards.

Pro Comfort was great when we needed them most, came earlier than we expected and our heat was out on one of the coldest days of the year. Said was an amazing technician and explained everything so well and answered all of our questions. We couldn't recommend them more!

Amazing crew. From estimates to installation , ProComfort Control was great! Ryan is extremely knowledgeable about HVAC systems and he recommended two options to us. Pricing was market competitive and fair. We compared ProComfort against five other vendors with similar proposals/HVAC equipment. The office team led by Alex provided wonderful support and guidance in the MassSave rebate program. They gave us a window of 8:00-9:00 and showed up promptly at 8:15am. The installation crew was respectful, friendly and very informative. They did a wonderful job on the removal of the old system, installation, very neat, organized and cleaned up the site afterwards. They spent time explaining our new thermostat and key features of our boiler, air filter system and heat pump. Our Bosch HVAC works like a charm and we couldn’t be more than happy with the experience. Highly recommend using ProComfort!!!!

we had Pro Comfort Control Heating at our house this past week to assess whether we could have a valve attached to the hot water baseboards in one room to reduce the heat in just that room.

They showed up on time and Ryan and Mike were very pleasant and kept us updated on what they found and what they could do as they were looking through the house.

Ryan was very knowledgeable and explained so many things, some of which I wish other heating people had told us years ago like how to open and shut the little damper on the baseboards to adjust the heat, and even how to remove the front so I could vacuum out the dust.

They ended doing a long overdue maintenance on the boiler and adjusted its temperature as it was way too high for the small rooms. We never knew this.

He seemed to really care about the overall long term happiness of his customer and not just quickly fix the problem we called them for and move onto the next person.

We were very happy with them and the job they did and will definitely use them again for any problems and yearly maintenance.

Wendy and Jim

Pro Comfort and their team did an excellent job installing Mini Split heat pumps in our Framingham home. Ryan did our initial consultation and was extremely professional and knowledgeable. He walked us through several options and helped us pick what would work best for us, and even helped set us up with Mass Save. Carrie walked us through the whole process over the phone and was always available to answer questions. Their team especially Pat, Mike, Sayeed worked efficiently and finished ahead of schedule. They placed tarps down and took great care to avoid damaging any of our belongings. End result looks fantastic! I would highly recommend this team!

Since the first moment I interacted with Ryan, he was nothing but pleasant, respectful, informative and kind. I contacted Pro Comfort Control to get a consultation on a heating upgrade project from oil heating to and air pump system. During the initial consultation, Ryan was very informative and offered great pricing for the equipment and service provided. Ryan then connected me with his project manager Alex who was extremely helpful and responsive during the process of getting a quote, going through the MassSave rebate process and scheduling services, she was always willing to answer any questions I had.
The service itself was wonderful, Ryan and all the members on his team were extremely professional, knowledgeable, pleasant to deal with and efficient. Everyone included did an excellent job and most importantly were able to perform the work in a great clean and timely manner.
I ended up going with the Fujitsu hyper-heat whole-home heat pump, a 50 gallon hybrid heat pump water heater, and electrical panel service upgrade to 200amps, based on the recommendations provided and I couldn’t be happier or more pleased, thank you so much for the excellent work!

Outstanding experience having Ryan and the Pro Comfort Team replace my 27 year old furnace and air conditioner. Ryan's deep expertise, commitment to doing the job correctly, and bringing the best value bid convinced me to move forward with his team and they didn't disappoint. The team showed up as scheduled and executed flawlessly, couldn't be happier with my choice or the results.

Everyone I spoke to from this company was great! I ended up changing my mind through the process and they were totally understanding and flexible. The guy who came to install my hot water heater was able to recommend a different position for it that worked better for my quirky space. I even added on last minute work. The price was reasonable too which was definitely a plus.