All reviews for Comfort Masters Heating

Comfort Masters Heating truly sets the bar high for heater repair service. My furnace wasn’t working and the temperature in my home dropped to 57 degrees. I called and spoke with Edward, who was very polite and respectful. They sent someone out the same day to check everything and quickly got my furnace running again. There was no pressure to buy extra parts or services, and the pricing was very fair and honest. I was really pleased with how smooth and professional the whole process was. They went above and beyond what I expected. I’ll definitely keep using this company for any heater issues and will recommend them to my friends and family. Five stars for Edward and the team!

I highly recommend Comfort Masters Heating for any heater repair or related services. They recently installed my new furnace, and I noticed right away how much better the heat and air flow is in my home. A while back, they also put in a new A/C system that works perfectly. Looking back, I wish I had both the furnace and A/C installed together. Ruben and the team did a fantastic job—they finished in just two days as promised, and made sure everything was clean before they left. There were no extra charges, and the cost matched the quote. I’m very satisfied with the service!

When my furnace stopped working while I was out of town, I really needed help. A few friends suggested calling this company for furnace repair in Lincoln. They made the whole process easy by working over the phone with my housesitter to get a new furnace installed. I was a little nervous about handling everything from a distance, but they earned my trust right away. Ruben from their team was very honest and explained everything clearly. The price was fair, and the new furnace works great. I never thought I’d be buying a furnace over the phone, but the experience turned out to be excellent. I’ve called them back for furnace maintenance a couple times since, and they always do a great job. I definitely recommend this company to anyone needing furnace repair or installation in Lincoln.

The team at Comfort Masters Heating provided excellent heater repair service at my home in Lincoln. Every time I called, Josiah was friendly and helpful, making the whole process easy. Edward, the technician, was very skilled and honest. He worked hard to fix the problems with our old heater, which is about 16 years old. After checking everything, he explained what might be wrong and suggested that it might be time for a new system. We scheduled a home visit with Ruben to see which heating system would fit our needs best. He took the time to answer all our questions and was very professional. My husband asked if Edward could handle the installation, and Ruben said that while Edward usually isn’t on the install team, they could arrange it. The installation crew came out the day before to look things over. On installation day, Edward and another team member did the full install of our new heater and air handler. They were polite, professional, and made sure everything was working perfectly before they left. Ruben even stopped by to check on the progress. Our new heating system is working great and keeping the house warm. I highly recommend this company for heater repairs or new system installs—definitely a 10/10 experience.

I hired Comfort Masters Heating to install a new propane heating system as part of a big home renovation. Josiah visited our house to give us an estimate and took the time to clearly explain how the heater would work and where all the vents should go for the best results. They even went beyond what we expected by replacing all the old ductwork, which was full of dust from many years. It was a relief to see it all replaced with clean new ducts. Throughout our renovation, they worked closely with us and waited to order the registers so they could match the new floor color we chose. Anytime we had questions or needed help, they were quick to respond and very friendly. One weekend, when the breaker for the new heater tripped during some electrical work, they called us back first thing Monday morning and walked us through how to get the system running again. We're really glad we found a reliable company to help keep our home warm and comfortable for years to come.

We have called on Comfort Masters Heating several times for heater repairs in our old and new homes. When our 30-year-old furnace finally stopped working, we reached out again. After getting a fair and honest quote, we went ahead and had a completely new system installed, including a furnace, coil, and air conditioning unit. Josiah handled the job, and everything went smoothly. Shortly after the installation, the inducer motor started making a loud noise. We called, and Josiah quickly came back to check it out. It turned out to be a manufacturer’s defect, but he got the replacement part right away and fixed it in no time. Since then, the heater has worked perfectly and keeps our home comfortable during the cold Massachusetts winters. We are very satisfied and would definitely recommend their heater repair and installation services to anyone.

I want to start by saying how helpful Comfort Masters Heating has been throughout our experience. Over many months, they worked closely with us to help choose the best furnace for our home and made the financing process simple and stress-free. We had our high-efficiency furnace installed just in time to keep our family warm all winter. During the installation, Edward made sure everything was set up smoothly, and even prepared things for an easy AC unit installation when the warmer months arrive. The team really listened to our needs and found solutions that fit our situation. We're extremely happy with their professionalism, their willingness to help, and the quality of the work and equipment.

Our old AC unit broke down over the weekend, right when we needed it most. Ruben was on call and answered the emergency service number promptly. He came out to our home, diagnosed the problem, and got our air conditioning running again quickly! Ruben was very friendly, respectful, and clearly knew his stuff. He made an extra trip to his truck to get the right parts and made sure everything was fixed properly, even with our older system. I’m looking forward to talking with them about new AC options and possibly upgrading to a central air system. I really appreciate the fast and professional service when we needed it!

i have to say, this was the most responsive and professional heater repair team i've ever dealt with in lincoln. after reaching out to several other companies for an emergency heater repair, only comfort masters heating was able to send someone quickly. ruben showed up right on time and fixed our boiler problem within just a few minutes, something another company couldn't solve after hours of trying. ruben also took the extra time to explain what was wrong, what caused it, and how i could handle it myself if it happened again. i really appreciated the honest advice and that he didn't try to push for extra services or charges. if you need heater maintenance, repairs, or even just have questions, definitely give them a call. their quick response and clear communication made all the difference for us.

When it comes to AC repair, the most important thing is definitely the technician who comes to do the work. I had Ruben come out to check my air conditioning when it stopped cooling my house. The temperature inside was getting really uncomfortable, so I was relieved that he was able to show up the same day I called. Ruben quickly figured out that there was a refrigerant leak in the evaporator coil, which was causing the system to not cool properly. He also noticed that the old coil was actually too big for my AC system. Ruben went above and beyond, calling around to several suppliers to find the right size coil with better quality than what I had before. Once he got the part, he installed it without any issues, and my home was cool and comfortable again. What really impressed me was how knowledgeable and thorough Ruben was. He was happy to explain the details or just give me a simple recommendation, depending on what I wanted. He took real pride in his work, and even cleaned up the area better than it was before he started. If you need AC repair done right and on time, I highly recommend this company.

comfort masters heating has always been reliable for my hvac needs. i had a new heating and cooling system put in by them a few years ago, and since then, they have handled all my regular maintenance calls. every time, the technician—usually edward or ruben—arrives on time, is professional, and takes the time to explain what’s going on with my system. recently, my ac stopped working during a hot day, and the house got warm fast. i called, and they sent someone out first thing in the morning. the issue was fixed quickly and covered under warranty, so there was no extra charge. i really appreciate how they always keep me updated and make sure i understand any work being done. no surprise costs and always great service. i’ll keep using them for all my hvac needs and would tell anyone looking for a good hvac company to give them a try.

Edward from Comfort Masters Heating came to my house in Lincoln to check out my heater, quickly found the problems, and carefully looked over everything to make sure the new system would be the right fit. He also took a lot of measurements to guarantee everything would work just right. I got a fair estimate for the heater repair and installation, so I went ahead with the job. The team arrived exactly when they promised, took out my old unit, and set up a new furnace and electronic thermostat all in just a few hours. They clearly knew their stuff and did a fantastic job. I’m extremely happy with the whole experience!

I was completely satisfied with my experience. My old heater stopped working late one afternoon, so I called Comfort Masters Heating. Ruben arrived right on time and quickly checked everything out. Since my heating system was very old, it needed to be replaced. The very next day, the team came out and installed the new heater, even working straight through some tough weather without any delays. They did a clean, professional job and even upgraded my thermostat for better comfort. You can really trust them for reliable and friendly heater repair and installation. I highly recommend their services!

I called for AC repair in Lincoln when I was in a tough spot over Memorial weekend. One of my air conditioning units stopped cooling, and my usual AC company couldn't get to me until days later. I reached out on a Saturday, and Ruben showed up at my house within about an hour. He quickly found that the coil was leaking, which would have been covered under warranty. Unfortunately, by Sunday, my other unit started having the same issue. They ordered new coils right away, but there was a delay because the parts were backordered. After learning there might be a long wait for the replacement parts, I decided it was better to just replace both AC units instead of constantly adding refrigerant and dealing with the same cooling issues. The crew gave me a great price and installed both new units on the same day. Ruben and his team worked hard for 8-9 hours straight, and they were extremely polite and professional. Since getting the new AC units installed, my house has stayed cool and comfortable, and I no longer have to deal with hot spots or keep adjusting the thermostat. The problems I had with my old system are completely gone. I would definitely recommend this company to anyone needing AC repair or replacement in Lincoln. They are trustworthy, work with their customers, and really went the extra mile for me during the hottest days of summer and when I was on a tight schedule.

After another company told me my furnace needed to be replaced for a very high price during a maintenance visit, I decided to get a second opinion from Comfort Masters Heating. They were very professional and quickly sent out a technician to my home in Lincoln. Ruben was extremely polite and did a careful inspection of my furnace. He found no major issues and didn’t try to sell me anything I didn’t need. Instead, he gave me useful advice on how to keep my furnace running efficiently and extend its lifespan. Thanks to their honesty, I avoided spending thousands of dollars on unnecessary repairs. I highly recommend this company for trustworthy furnace repair and maintenance.

i recently needed heater repair and called a local company for help. after getting quotes from several other places, this team was the most affordable and really easy to work with. edward was especially helpful and answered all my questions about the heater system. the repair crew showed up on time and worked quickly and professionally to get my heater running again. i'll definitely use them for any future heater or hvac needs. compared to some bigger companies, their prices and customer service were much better. highly recommend if you need heater repair or maintenance.

Our furnace stopped working last night. The next morning, I started looking for furnace repair services in Lincoln and was getting worried I wouldn’t find anyone who could come out the same day. I came across Comfort Masters Heating and honestly expected to hear the usual, 'We can’t get someone there until next week.' To my surprise, they said they could send a technician between 10 and 12 that morning! Not long after, they even called back to say their technician, Ruben, could arrive about 30 minutes earlier— which was great news, especially with the cold weather in Massachusetts. Ruben showed up right on time, figured out the issue with our furnace quickly, and had our heat back on in less than half an hour. The whole process, from scheduling to repair, was smooth and hassle-free. Because of this great experience, my family and I are now thinking about having them replace our old furnace and look at upgrading some of our home’s ductwork. This company has definitely become our first choice for fast and reliable furnace repair!

I’ve had Comfort Masters Heating come out twice—once to install a new smart thermostat and most recently to fix my air conditioning. Both times, Edward was the technician who helped me. He was very skilled and professional. When it came to the thermostat, he suggested a model that didn’t need extra wiring, saving me time and hassle compared to what other companies suggested. For the AC repair, I called early in the morning and they sent someone out later that day. Edward quickly found the problem, checked if my unit was still under warranty, and took care of the repair. I would definitely recommend their AC repair services to anyone in Lincoln.

I had a great experience with my recent furnace repair! Ruben and Josiah replaced my old furnace and made sure everything was running smoothly. They responded to my call for an estimate right away, offered a fair price, and the installation was flawless. They even took the extra time to re-route some attic ductwork, making it much easier to access the attic and keep things organized. You can really tell they care about doing the job right—everything was handled professionally with no shortcuts. I highly recommend their furnace repair services!

We were connected with this company through our home warranty when we needed some heater repairs done. The technicians, including Edward, were quick to respond and didn’t try to upsell us or give us the runaround like other big companies we’ve used before. We were so happy with their heater repair service that we called them again for a furnace tune-up. During the check, they found cracks in our heat exchanger and clearly explained why it was unsafe to keep using the old furnace. Thanks to their careful inspection and honest advice, we asked our warranty company to make sure this same team handled our new furnace installation. The crew arrived early in the morning and had the new heater up and running before lunchtime. We’re very pleased with the quality of their work and the professionalism shown by Edward and the rest of the team. We’ll definitely be calling them again for any future heater repair or maintenance. Highly recommended!

I recently had maintenance done on my HVAC system, and I am very pleased with the service. The technician, Ruben, showed up on time and was friendly and professional. He carefully checked and cleaned both my air conditioning and heating units, making sure everything was working smoothly. Ruben also gave me some useful advice on how to keep my system running efficiently, especially with the changing weather here in Massachusetts. I really appreciated his thoroughness and dedication to making sure my HVAC equipment was in great shape. I highly recommend this company for anyone looking for dependable and quality HVAC maintenance.