HVAC reviews in Lincoln, Massachusetts

I reached out to several companies before Comfort Masters Heating came in to handle our installation. With R-22 refrigerant becoming scarce and pricey, we were in a tough spot when our old AC unit stopped working. The average quote just for replacing the compressor and refilling the R-22 was around 3k. Edward was very straightforward, advising us that getting a completely new unit was the best option, which was what other companies suggested too. He took the time to explain everything in detail without pressuring us to make a quick decision. In contrast, other companies quoted higher prices and were quite insistent about scheduling the installation almost immediately. Ultimately, we decided to go with Comfort Masters Heating, and a week and a half later, Edward arrived early for the installation. He completed the job ahead of schedule and took the time to explain everything that was done and how to get the most out of our new system. Edward was also very courteous and made sure to leave our home clean. I don't typically write reviews, but he truly deserves this one! We now have a brand new AC unit, and the installation was done very professionally and looks great. Choosing him was an excellent decision, and I wholeheartedly recommend him to anyone. We will definitely rely on him for all our future HVAC maintenance and needs!

We had a wonderful experience from beginning to end with the complete removal and installation of our new heating and cooling system. Ruben did a thorough inspection of our old unit and gave helpful suggestions to improve airflow in our home. We used to have problems with uneven airflow and different temperatures in different rooms. While there wasn’t much they could do with the existing ductwork, they made the air returns bigger, recommended raising the furnaces off the floor for better airflow, and added curves in the ductwork to cut down on air restrictions. Now, we’re truly happy with how everything turned out. The comfort in our home is consistent, the new units work smoothly and quietly, and there’s no constant turning on and off. We hardly even notice the temperature anymore because it stays just right. Even though it was a big investment, it was completely worth it. We could have spent less, but we don’t think we would have gotten the same results. The price quote was competitive, but it was Ruben’s attention to detail that made the difference. The team was professional, on time, and handled every detail of the installation perfectly. Highly recommend!

our organization has trusted this team to handle our ac repairs and maintenance for many years. as a facility with important collections, we rely on a dependable air conditioning system and careful upkeep from skilled technicians to keep everything in top shape. when i needed a new ac unit at home, ruben suggested i upgrade to a more energy-efficient model, and i'm really happy with how well it works. the installation was quick and smooth, and the benefits have definitely been worth it. i've told my family and friends about their great service, and they've also had good experiences with new ac systems, heat pumps, and regular check-ups. i highly recommend this crew for any ac repair or hvac work you need!

The house I bought had an older propane furnace and tanks. Given the high cost of propane and my lack of trust in a heating system that relies on combustible fuel, I decided to replace it with a new electric furnace. When we first met to discuss the quote and take measurements, Ruben was very friendly, professional, and quick to respond. On the installation day, he arrived right on schedule and had the old system taken out and the new one installed in just four hours. The price was very competitive, and I even got a new digital thermostat! The system operates quietly, works perfectly, and keeps my home warm and cozy, which will definitely help reduce my heating bills next winter! I'm excited to recommend this service to others and look forward to working together again in the future!

I was really impressed with the service I got from Comfort Masters Heating. My furnace stopped working in Lincoln, so I called and spoke with a friendly and professional person who listened to my concerns. I couldn’t meet them the same day, but they showed up the next morning right on time. Ruben came out to check my furnace and explained clearly what was wrong and what my options were. Once I made my choice, he ordered the needed parts. As soon as the parts arrived, he sent out Edward and Josiah, who got everything fixed that same afternoon. Edward seemed to be leading, and Josiah looked like he might be in training, but both worked hard and didn’t waste any time. They wore masks in my house, which I appreciated, and they cleaned up everything before they left. Both were polite, professional, and respectful to my whole family. I like to understand how things work, and Edward patiently answered all my questions about the furnace repair and why certain parts were installed. Everyone I dealt with was great, and I would definitely recommend them for any furnace repair needs.

Comfort Masters Heating installed a new heater system for our home. This winter, we started having trouble with the smart thermostat not talking to the furnace in the basement, so the heat wasn’t working right. During the service visit, Edward explained the problem was caused by a wiring issue that led to interference. He fixed the wiring and let us know the warranty would cover this visit, so there was no charge. I really appreciate how the company took care of the issue and fixed it for free. That’s great customer service.

When I had my house built in Lincoln, the furnace and air system came with it, and I decided to keep the service contract going. I’m really happy I did. When my furnace needed a repair, they sent out a technician right away. He let me know my service contract from the builder was almost up and asked if I wanted to renew, which I did, and I’m glad about that choice. Every time I’ve needed help, the service team has been friendly and quick to respond. Today, I had a routine furnace maintenance visit, and the technician, Josiah, was great. He explained everything he was doing, and even helped install a new Honeywell Wi-Fi Vision Pro Thermostat. I couldn’t remember my Wi-Fi password, but he patiently waited while I looked for it and then helped me set up the thermostat, making sure everything worked perfectly before leaving. Most technicians might have rushed off, but Josiah stayed until everything was done right. I highly recommend Comfort Masters Heating for furnace repair and service. Their technicians really care about doing a good job. I give Josiah 5 stars for his outstanding service!

Comfort Masters Heating has been my go-to for heater repairs for a long time. After seeing some ads for another company in Lincoln, I decided to try them for a maintenance check on my heater. That company came out and gave me a huge estimate—$7,000 to replace parts and said it would cost $2,000 just to test for leaks. They even claimed the total job was $14,000 but said they were giving me a special deal. I decided to call Comfort Masters Heating about my situation. Josiah got in touch with me quickly and advised me not to spend money on a new system. I canceled with the other company right away. Josiah came out, tested my heating system for leaks without charging me anything, and found there were no leaks at all. He also rewired my smart thermostat, which turned out to be the real reason my heater wasn’t working properly. I really appreciate how they went above and beyond to help me avoid unnecessary expenses. Even though they usually do a lot of commercial work, they took great care of me as a residential customer.

Comfort Masters Heating installed our furnace, and we couldn't be happier with the results! Our home has never felt this cozy! Edward was fantastic during the quoting phase and managed to get us scheduled very quickly. The installation crew was friendly and worked diligently to ensure everything was functioning perfectly, plus they made sure I understood how to operate the new system. I also appreciated that they cleaned up thoroughly before leaving. Communication was excellent, and they assisted me in securing the necessary rebates. If you're in need of furnace installation in Lincoln, definitely consider Comfort Masters Heating. Finding knowledgeable furnace installers can be challenging, but Edward and his team are true experts!

Comfort Masters Heating did an outstanding job for us. Ruben and his crew were friendly, professional, and really knew their stuff. Our old heating system in Lincoln was extremely outdated and on its last legs. Ruben and the team replaced our heating unit, put in a new central AC, and even added a mini-split in a part of the house that wasn’t connected to the main system. The whole job was finished in just two days, and they kept everything neat and tidy throughout the process. We had gotten other estimates that were much higher, so we felt confident choosing them—and we’re glad we did. Ruben checked in with us after everything was done to make sure the new system was running smoothly, and it’s been working perfectly ever since. I highly recommend their AC repair and installation services to anyone in Lincoln looking for honest pricing and top-quality work.

We hired Comfort Masters Heating to convert our oil furnace and old heat pump to a new electric system. We got several quotes from other HVAC companies, but Comfort Masters Heating gave us the best value. Their pricing was fair and their sales representative, Ruben, was very professional—he even visited our home on his day off to answer our questions. The team was always responsive, friendly, and quick to address any of our concerns. The installation was completed efficiently and the technicians were polite, neat, and worked quickly. When the heat pump model we originally chose was out of stock, they upgraded us to a better model at no extra cost. We’re very happy with how smoothly everything went and how much more comfortable our home feels, especially during the colder months in Massachusetts. I would highly recommend this HVAC company to anyone looking for reliable heating and cooling services and plan to use them for regular maintenance in the future.

I really appreciate a company that is honest, values your time, offers fair pricing, and doesn't try to push unnecessary services. Ruben from the HVAC team in Lincoln truly impressed me. He arrived right on schedule, was very professional, and also had a friendly attitude. Ruben quickly found the issue with my old air conditioning system, which unfortunately couldn’t be fixed due to its age. He was able to return and install a new HVAC unit for me in just a couple of days, while other companies said it would take weeks just to order the system. Ruben also recommended adding an air purifier to the new unit, which was a great suggestion since I suffer from allergies. After the installation, I immediately noticed a big improvement in my indoor air quality. Breathing has become easier, and any odors in my home—like when I cook onions—disappear much faster than before. I’m really happy I went with this team for my new HVAC system, and I would highly recommend them to anyone in Lincoln looking for reliable and top-quality service.

I realized my AC wasn’t cooling properly—the thermostat was set to 74, but the house stayed at 76. I called for AC repair, and Josiah showed up within a couple of hours to help out. He was really knowledgeable about air conditioning systems. After checking the wiring and running some diagnostic tests, Josiah figured out that the issue wasn’t actually with the AC unit, but with the wifi-enabled thermostat. Even though it was a newer model from a trusted brand, it had stopped working right. Luckily, I still had my old thermostat, so Josiah reinstalled it for me. Now, the AC is running perfectly and the house is comfortable again. I’m very happy with the quick and professional service I received here in Lincoln.

Ruben came out today to repair my outdoor AC unit and also did a thorough cleaning and check on my furnace system. I was completely happy with the service and the quality of the work done. I always recommend calling these folks for any air conditioning or furnace issues. I’ve used their services for years and have always been impressed by their professionalism, on-time arrivals, and friendly customer service. They really know how to keep my AC and furnace running smoothly. They also offer an affordable yearly maintenance program that helps keep your heating and cooling systems in great shape. When you call for service, be sure to ask about their service program for regular maintenance.

really great furnace repair service. my furnace and heating system were installed in my townhome by this team in lincoln. when i needed a new heater for my garage, they were the first ones i called. the whole process went really smooth, and they kept in touch with me throughout the job. the price was fair and matched what i expected for this kind of furnace work. there was a small issue with the fan blade inside the heater, but ruben fixed it right away and made sure everything was working perfectly. haven't had any issues since then! i tried a different company once for a furnace cleaning, but now i know to stick with these guys for anything furnace related. highly recommend their work!

It was very easy to schedule a same-day appointment for our heater repair. Josiah, the technician, arrived on time and carefully diagnosed the problem with our old heating system. He worked hard to get the heater running smoothly again, and explained everything clearly along the way. Even though our system is quite old and probably nearing the end of its life, he provided us with honest advice and several options for replacement when the time comes. Thanks to his effort, our heater is working well for now, and when it’s finally time for a new one, we know exactly who we’ll call. We’re very happy with the service and will definitely be returning customers.

We had a heat pump, furnace, and ERV installed in our home in Lincoln. Everything about the system and the installation from Comfort Masters Heating was great. Recently, Josiah came out to do routine maintenance and did an excellent, efficient job. He was polite and made sure to answer all my questions so I could understand how the system works and what it can do. Our home is now so comfortable, with no uneven temperatures, and the system runs very quietly. We're very happy with the whole experience.

Customer service is back! Had an upstairs heater stop working right when it started getting cold. The job was assigned to Comfort Masters Heating, and they really came through. Ruben and Josiah kept me and my tenant in Lincoln updated during the estimate, scheduling, and repair steps, making sure the heater was fixed as quickly as possible. I would gladly use them again for their fair prices, professional attitude, and quick response, but what really stood out was the great customer service. We need more workers like this these days.

After a lot of hard work, Josiah and the team just finished repairing the furnace in my new home. They really impressed me with their knowledge about heating systems, their professionalism, and how polite and hardworking they were. From now on, I’ll be calling them for all my furnace and heating repair needs. I’ll definitely tell my friends about their great service. Recently, they also replaced my old, failing furnace with a brand new one. Edward and Ruben worked non-stop to get everything up and running, making sure my house stays warm and comfortable. This company and their crew are truly top-notch when it comes to furnace repair and installation. Still a five-star experience!

Last summer, we needed our AC recharged, so we called Comfort Masters Heating in Lincoln. When it came time for another recharge, we decided it was finally time to upgrade our old 25-year-old AC system and furnace. An estimator named Edward came out and clearly explained all the HVAC options and helped us pick the right system for our home. We felt the price was very fair for the new equipment and installation. The installation crew arrived right on schedule and got the new HVAC system up and running quickly. They were friendly, professional, and made sure to keep everything clean. By the end of the day, our home was already cool and comfortable. A few days later, Edward stopped by again to double-check that everything was working perfectly and that we were satisfied with the service. We’re very happy with our experience and would definitely recommend getting your heating and cooling systems taken care of by this team.

As a new homeowner, I was really impressed with how responsive and honest the team was throughout the whole process. After getting several quotes for a new furnace, this company offered the best price by far for a high-quality system. Edward and his crew completed the installation quickly, made sure everything was spotless when they finished, and even set up a modern touchscreen thermostat. The warranty they included is excellent too. I highly recommend them to anyone needing HVAC services. As long as I’m in the area, I’ll definitely stick with them for all my heating and cooling needs.