HVAC reviews in Lincoln, Massachusetts

We had the best experience with furnace repair and replacement! Edward came to our home and gave us an estimate to replace our old furnace and AC. We waited until our furnace finally stopped working, and Edward returned to provide an updated estimate, even honoring the price from before, which saved us almost $400. From beginning to end, the service was fantastic. Our new high efficiency furnace and AC system were installed in just a day and a half. Josiah, the installer, was very professional, respectful, and paid close attention to detail. He kept us updated through the whole installation. We are extremely satisfied and would recommend their furnace repair and installation services to everyone!

When we bought our new home, I reached out to Comfort Masters Heating for help with our air conditioning system. During our regular home inspection, it was too cold for the inspector to really check if the AC units were working, and inspectors usually don’t open the units up anyway. So, before the summer heat kicked in, I called to have them come out and check on our 17-year-old units. Edward and Ruben came by and did a full inspection. They found both units were pretty rusted, one compressor had a blown capacitor and wasn’t working, and both were low on refrigerant. Instead of just fixing up these old units that probably wouldn’t last much longer, I decided to go ahead and replace them. Edward and Ruben worked quickly and professionally, replacing the compressors and coils all in one day. They did a fantastic job, and I’m really happy with the new Goodman units they installed to replace the old ones. I also mentioned I was thinking about changing the thermostats soon, and Edward offered to replace them while installing the new AC units, which was a thoughtful extra touch. I’m very satisfied with the service and will definitely reach out again for any future AC or HVAC needs.

Comfort Masters Heating truly sets the bar high for heater repair service. My furnace wasn’t working and the temperature in my home dropped to 57 degrees. I called and spoke with Edward, who was very polite and respectful. They sent someone out the same day to check everything and quickly got my furnace running again. There was no pressure to buy extra parts or services, and the pricing was very fair and honest. I was really pleased with how smooth and professional the whole process was. They went above and beyond what I expected. I’ll definitely keep using this company for any heater issues and will recommend them to my friends and family. Five stars for Edward and the team!

Edward and his team recently installed a new furnace and fixed some of my heater ducts. The price was fair and the equipment they used seemed high quality. Edward took the time to ask me about my heating concerns and listened to exactly what I wanted. He was patient and made sure the job was done just how I asked. He also helped me decide the best spots for new vents in my bedroom and bathroom. There was a small issue with the height of some new ductwork in the basement, but when I pointed it out, Edward quickly took care of it and made it right, even though it took extra time. That really showed me he cared about doing a good job and keeping me happy. Everyone was polite and professional during the whole process. I’m very satisfied with the heater repair service and would recommend them to anyone looking for reliable work on their heating system.

I highly recommend Comfort Masters Heating for any heater repair or related services. They recently installed my new furnace, and I noticed right away how much better the heat and air flow is in my home. A while back, they also put in a new A/C system that works perfectly. Looking back, I wish I had both the furnace and A/C installed together. Ruben and the team did a fantastic job—they finished in just two days as promised, and made sure everything was clean before they left. There were no extra charges, and the cost matched the quote. I’m very satisfied with the service!

When my furnace stopped working while I was out of town, I really needed help. A few friends suggested calling this company for furnace repair in Lincoln. They made the whole process easy by working over the phone with my housesitter to get a new furnace installed. I was a little nervous about handling everything from a distance, but they earned my trust right away. Ruben from their team was very honest and explained everything clearly. The price was fair, and the new furnace works great. I never thought I’d be buying a furnace over the phone, but the experience turned out to be excellent. I’ve called them back for furnace maintenance a couple times since, and they always do a great job. I definitely recommend this company to anyone needing furnace repair or installation in Lincoln.

i had a really great experience hiring this company to reinstall two tankless water heaters that had been put in the wrong way by the previous owners. from the start, edward was very professional and honest about what needed to be fixed, which i appreciated because other hvac companies gave me quotes that were way too high and tried to tell me to replace the whole system for no real reason. the heaters were still pretty new, and edward made sure i didn't waste money on work that wasn't needed. edward and his coworker ruben did a fast and neat job, cleaned up everything after, and were super easy to work with. i would definitely recommend them to anyone looking for hvac service or help with water heaters. i would call them again next time i need anything done with my heating or cooling systems.

The team at Comfort Masters Heating provided excellent heater repair service at my home in Lincoln. Every time I called, Josiah was friendly and helpful, making the whole process easy. Edward, the technician, was very skilled and honest. He worked hard to fix the problems with our old heater, which is about 16 years old. After checking everything, he explained what might be wrong and suggested that it might be time for a new system. We scheduled a home visit with Ruben to see which heating system would fit our needs best. He took the time to answer all our questions and was very professional. My husband asked if Edward could handle the installation, and Ruben said that while Edward usually isn’t on the install team, they could arrange it. The installation crew came out the day before to look things over. On installation day, Edward and another team member did the full install of our new heater and air handler. They were polite, professional, and made sure everything was working perfectly before they left. Ruben even stopped by to check on the progress. Our new heating system is working great and keeping the house warm. I highly recommend this company for heater repairs or new system installs—definitely a 10/10 experience.

I hired Comfort Masters Heating to install a new propane heating system as part of a big home renovation. Josiah visited our house to give us an estimate and took the time to clearly explain how the heater would work and where all the vents should go for the best results. They even went beyond what we expected by replacing all the old ductwork, which was full of dust from many years. It was a relief to see it all replaced with clean new ducts. Throughout our renovation, they worked closely with us and waited to order the registers so they could match the new floor color we chose. Anytime we had questions or needed help, they were quick to respond and very friendly. One weekend, when the breaker for the new heater tripped during some electrical work, they called us back first thing Monday morning and walked us through how to get the system running again. We're really glad we found a reliable company to help keep our home warm and comfortable for years to come.

We have called on Comfort Masters Heating several times for heater repairs in our old and new homes. When our 30-year-old furnace finally stopped working, we reached out again. After getting a fair and honest quote, we went ahead and had a completely new system installed, including a furnace, coil, and air conditioning unit. Josiah handled the job, and everything went smoothly. Shortly after the installation, the inducer motor started making a loud noise. We called, and Josiah quickly came back to check it out. It turned out to be a manufacturer’s defect, but he got the replacement part right away and fixed it in no time. Since then, the heater has worked perfectly and keeps our home comfortable during the cold Massachusetts winters. We are very satisfied and would definitely recommend their heater repair and installation services to anyone.

I want to start by saying how helpful Comfort Masters Heating has been throughout our experience. Over many months, they worked closely with us to help choose the best furnace for our home and made the financing process simple and stress-free. We had our high-efficiency furnace installed just in time to keep our family warm all winter. During the installation, Edward made sure everything was set up smoothly, and even prepared things for an easy AC unit installation when the warmer months arrive. The team really listened to our needs and found solutions that fit our situation. We're extremely happy with their professionalism, their willingness to help, and the quality of the work and equipment.

Our old AC unit broke down over the weekend, right when we needed it most. Ruben was on call and answered the emergency service number promptly. He came out to our home, diagnosed the problem, and got our air conditioning running again quickly! Ruben was very friendly, respectful, and clearly knew his stuff. He made an extra trip to his truck to get the right parts and made sure everything was fixed properly, even with our older system. I’m looking forward to talking with them about new AC options and possibly upgrading to a central air system. I really appreciate the fast and professional service when we needed it!

i have to say, this was the most responsive and professional heater repair team i've ever dealt with in lincoln. after reaching out to several other companies for an emergency heater repair, only comfort masters heating was able to send someone quickly. ruben showed up right on time and fixed our boiler problem within just a few minutes, something another company couldn't solve after hours of trying. ruben also took the extra time to explain what was wrong, what caused it, and how i could handle it myself if it happened again. i really appreciated the honest advice and that he didn't try to push for extra services or charges. if you need heater maintenance, repairs, or even just have questions, definitely give them a call. their quick response and clear communication made all the difference for us.

When it comes to AC repair, the most important thing is definitely the technician who comes to do the work. I had Ruben come out to check my air conditioning when it stopped cooling my house. The temperature inside was getting really uncomfortable, so I was relieved that he was able to show up the same day I called. Ruben quickly figured out that there was a refrigerant leak in the evaporator coil, which was causing the system to not cool properly. He also noticed that the old coil was actually too big for my AC system. Ruben went above and beyond, calling around to several suppliers to find the right size coil with better quality than what I had before. Once he got the part, he installed it without any issues, and my home was cool and comfortable again. What really impressed me was how knowledgeable and thorough Ruben was. He was happy to explain the details or just give me a simple recommendation, depending on what I wanted. He took real pride in his work, and even cleaned up the area better than it was before he started. If you need AC repair done right and on time, I highly recommend this company.

We recently had three heaters and a new energy-saving hot water heater installed, and want to share how pleased we are with the careful work provided by edward and the team at Comfort Masters Heating. everyone was prompt, friendly, and made sure to clean up the work area each day before heading out. edward also helped us set up the heater controls on our phones, so now we can adjust the temperature easily whenever we need to. just last week, edward and ruben stopped by to review the installation and make sure everything was running smoothly. everything is working perfectly, and we’re very glad we picked this company for our heater repair and installation in lincoln. highly recommend for anyone needing reliable and professional service!

comfort masters heating has always been reliable for my hvac needs. i had a new heating and cooling system put in by them a few years ago, and since then, they have handled all my regular maintenance calls. every time, the technician—usually edward or ruben—arrives on time, is professional, and takes the time to explain what’s going on with my system. recently, my ac stopped working during a hot day, and the house got warm fast. i called, and they sent someone out first thing in the morning. the issue was fixed quickly and covered under warranty, so there was no extra charge. i really appreciate how they always keep me updated and make sure i understand any work being done. no surprise costs and always great service. i’ll keep using them for all my hvac needs and would tell anyone looking for a good hvac company to give them a try.

Edward from Comfort Masters Heating came to my house in Lincoln to check out my heater, quickly found the problems, and carefully looked over everything to make sure the new system would be the right fit. He also took a lot of measurements to guarantee everything would work just right. I got a fair estimate for the heater repair and installation, so I went ahead with the job. The team arrived exactly when they promised, took out my old unit, and set up a new furnace and electronic thermostat all in just a few hours. They clearly knew their stuff and did a fantastic job. I’m extremely happy with the whole experience!

We have relied on Comfort Masters Heating for our AC repair needs for several years. Every time we’ve called for help, they’ve arrived promptly and worked efficiently to get things running smoothly. When our old air conditioning unit stopped working, Josiah and Edward came out to our home in Lincoln and quickly figured out the problem. It was clear we needed a new system, and after talking through our options, they scheduled the installation right away. At the scheduled time, Ruben showed up with the new AC unit and had everything set up within just a few hours. The whole process was straightforward, and the team was honest and helpful throughout. We’ve recommended them to friends and family, and everyone has been happy with the service they received.

I was completely satisfied with my experience. My old heater stopped working late one afternoon, so I called Comfort Masters Heating. Ruben arrived right on time and quickly checked everything out. Since my heating system was very old, it needed to be replaced. The very next day, the team came out and installed the new heater, even working straight through some tough weather without any delays. They did a clean, professional job and even upgraded my thermostat for better comfort. You can really trust them for reliable and friendly heater repair and installation. I highly recommend their services!

I called for AC repair in Lincoln when I was in a tough spot over Memorial weekend. One of my air conditioning units stopped cooling, and my usual AC company couldn't get to me until days later. I reached out on a Saturday, and Ruben showed up at my house within about an hour. He quickly found that the coil was leaking, which would have been covered under warranty. Unfortunately, by Sunday, my other unit started having the same issue. They ordered new coils right away, but there was a delay because the parts were backordered. After learning there might be a long wait for the replacement parts, I decided it was better to just replace both AC units instead of constantly adding refrigerant and dealing with the same cooling issues. The crew gave me a great price and installed both new units on the same day. Ruben and his team worked hard for 8-9 hours straight, and they were extremely polite and professional. Since getting the new AC units installed, my house has stayed cool and comfortable, and I no longer have to deal with hot spots or keep adjusting the thermostat. The problems I had with my old system are completely gone. I would definitely recommend this company to anyone needing AC repair or replacement in Lincoln. They are trustworthy, work with their customers, and really went the extra mile for me during the hottest days of summer and when I was on a tight schedule.

After another company told me my furnace needed to be replaced for a very high price during a maintenance visit, I decided to get a second opinion from Comfort Masters Heating. They were very professional and quickly sent out a technician to my home in Lincoln. Ruben was extremely polite and did a careful inspection of my furnace. He found no major issues and didn’t try to sell me anything I didn’t need. Instead, he gave me useful advice on how to keep my furnace running efficiently and extend its lifespan. Thanks to their honesty, I avoided spending thousands of dollars on unnecessary repairs. I highly recommend this company for trustworthy furnace repair and maintenance.