Reviews of local pros in Ludlow, Massachusetts

4.6 based on 520 reviews Back to the listing
    5

    Very efficient and knowledgable service men. They came when scheduled, got straight to work. Advised me of the problems encountered and made recommendations for repairs. Will definitely recommend this company. Hope to work with them in the future

    5

    Great customer service, on time, friendly, and thorough work. Very satisfied, Ace will be our goto from now on.

    1

    *BEWARE* My fiance and I just recently purchased our first home and called ACE to have our chimney cleaned and the pellet stove looked at to make sure it was good. They came out for the scheduled appointment and after walking in the door and man says that he can tell just by looking as he drove up that our pipe for the stove was not up to code. Mind you he hadn't even looked at it or gone on the roof. Showed him the pellet stove, he looked in the side and said it was only a single wall sleeve and it was a fire hazard. Got an estimate in the mail about a week later for nearly $2700 to have it all taken out and redone.
    Long story short, we had a second opinion from a reputable private contractor. Guess what? It's completely up to code with a DOUBLE WALL sleeve and the metal fireplace was actually built for it.
    I'm not in the market for being taken advantage of, but they must be in the business of doing that. Can't tell you how happy we are to not have lost all that money especially when we have sunk everything into buying our first home.

    5

    Absolutely awesome customer service totally recommend.

    5

    Gas water heater vent was blocked, causing dangerous situation. I called them they showed up early morning, they can animal nest plugging the chimney. They removed the chimney liner with the nest. Replaced the liner and put a screened cap on the chimney. Done in a few hours. Professional and experienced. I highly recommend them.

    5

    Excellent! I would highly recommend this company! They were extremely professional and they did not disappoint at all. They were very easy to communicate with and even offered additional useful information as they were eager to help. There was absolutely no mess after cleaning my chimney!

    5

    I have not yet made a decision as am still collecting estimate. I do have to say these people are just wonderful, the lady that answers the call is so lovely, I literally want to hug her, so sweet and kind an so knowledgeable and she means well for both them n myself.... am pretty sure they will beat the other prices am gathering.

    5

    5 stars for service, quality of work and friendliness. Great company to take care of your chimney. Professional, on time, and perfect clean up. Don’t hesitate to hire this honest company.

    5

    Family run and it shows. Great people and excellent craftsmanship. I bought a 200 year-old fixer upper and they fixed a nightmare situation caused by someone else. Can't recommend them enough.

    5

    These guys are awesome. Super friendly, super knowledgeable. Very professional. They came this morning and were on time, efficient, courteous, and informative. They found a rusty corroded pipe of ours and replaced it in minutes. Gave us tons of info on what we needed for our situation and were super fair with pricing. Couldn’t say more. 5 stars all day. Thanks fellas!!

    5

    Anthony & Matt were beyond great! And as first-time home buyers and recently moved to New England, Matt was very informative and welcoming and took the time to explain everything that goes into making a fire safely. What a lovely company, thank you! Highly recommend.

    4

    Ace rebuilt my chimney this summer. There were a few hiccups in the service and they knew I wasn't happy. The owner, Kelly, went above and beyond to make it right and I really appreciate it. The work is solid and they really do care about their customers, it's not just lip service.

    5

    Ace was awesome. They took the time to explain what they were doing and why. Jayme and Jesse are a great team to get the job done. Fast response, thorough and exceptional services.

    Thanks team for all you do.
    Terrah and Kirk

    5

    I’ve always recommended ACE when people comment on needing a chimney sweep just based on the fact that I’ve heard them being recommended since I was young. “I’ve heard ACE is good”. Now I can confirm personally that they are indeed good. Was a great experience and the humbleness, kindness and expertise of Matt & Connor was perfection. Im very happy with what they did for me today & happy to continue recommending them and using them for future needs.

    5

    We had a really positive experience from Kelly answering the phone and managing the operation, to the kind and professional people who came to get the job done. I really appreciated their honesty and the way they explained things thoroughly. They will certainly be our go to for all chimney needs.

    5

    We had an excellent experience with Ace. They rebuilt our brick chimney from the roofline up and installed a new flue for the furnace to prevent further internal crumbling. Their skill and professionalism were evident throughout the entire process, and they were truly a pleasure to work with. Kelly went above and beyond to schedule the work before winter. I’m extremely happy with our new chimney and highly recommend them without reservation.

    5

    The Window Cleaning job was very professional, we were extremely happy.

    5

    If you’re looking for a company that pays attention to detail look no further then your own backyard four seasons cleaning service is the right choice it’s my choice...

    5

    We hired Four Seasons to clean our 24/7 business, owner Bob came to meet with us and was very accommodating with our needs as we never close and have a very busy office. Him and his crew worked diligently and quietly around our office staff to not disturb them, they did a great job to say the least. I recommend Four Seasons to anyone in need!
    Ps, Bobs window cleaning skills are superior, I’m not sure about anyone else but as for myself I hate cleaning windows!

    5

    We have been using Valley Commercial Cleaning for the past month and I am blown away by the quality of their work. My office is so much cleaner now ! . Jody were quick to answer any questions and provided service same day . Worth my 5 stars.

    5

    Professional, thorough. Will use them again.