Reviews of local pros in Ludlow, Massachusetts

Best

Not where any home owners want to spent $$$, but we needed it. So glad we found these guys. A family business, very knowledgeable, thorough, great communication and they showed up when they said!!

They quoted me 1,000 less than another company. They did a great job and were on time
Definitely would recommend giving them a call!!

Excellent service! Prompt, knowledgeable, courteous. Took great care carrying equipment in and out, cleaned up after themselves and took before and after pictures to show me. Highly recommend Dust Busters!!

Had my ducts cleaned and I can't say enough nice things about the company and their staff. They explained the process clearly, answered questions and were clear about the charges. I could feel the difference after the ducts were cleaned.

Did a great job cleaning and fixing issues with our ducts. Traveled far and made an effort to give discounts. Great price. On time and cleaned up after.

The technicians who came to my home were knowledgeable, thorough, helpful, respectful, polite, and pleasant.

They cleaned the years of lint out of my dryer's very long vent duct and did a great job cleaning the refrigerator's coils. I couldn't have been happier with the job they did.

Very responsive company with very fair pricing and skillful, thorough technicians.

DB did a great job on filthy ducts & vents in the 2000 sq.
ft. place we bought not knowing how bad previous (original) owners had been for 7+ yrs. It took a cold day & turning on the heat before we realized we couldn't function--it was terrible.
When the worker arrived, I checked the huge HEPA vacuum before he started--hours later it was full of dog hair, dust, leftover construction pieces & even cigarette butts. Found out later what were told was a one-small-dog home in fact had 3 dogs w/irresponsible owners.
After the 5-hr job, we could breathe much easier, literally.
I will add that you should be very clear w/DB owner how many ducts/registers are in your home: it took us too long to work out final charges.
Glad we hired this company & recommend their work.

Did a great job. Very thorough and professional. Explained everything he was doing as he went along. Took about 4 hours. Before and after pictures. The heating system is set up in shop and services or office. Would recommend to everyone 200%. Made sure any open seams were sealed properly. Really reasonable price but then again, breathing cleaner air is priceless.....as the saying goes, Who ya gonna call? Dustbusters!! Thanks again!!

Very satisfied with the work done. Called in the morning spoke to Joe. He made me an appointment for that afternoon. Eric gave us recommendations and answered all of our questions. I recommend Joe and his team at Dustbusters.
Sincerely,
Happy Customer

Service was great - Technician was on time & efficient - respectful 🤎 came with 2 pair of shoes (inside house) shoes and (outside house ) boots which I thought was amazing . Not wanting to get folks house dirty (The first I’ve ever had a company do that )—Owner walked me threw the process after making a few calls to different companies decided to go with this one . Very SATISFIED definitely recommended

Since the moment I called the company, my experience was very positive. I scheduled my appointment with Joe. Joe is very knowledgeable and walked me through the process of what needed to be done with the ductwork in my basement. During the call I learned about all additional services they offer, and they offer many (from refrigerator coil cleaning to bathroom fan cleaning). The crew arrived on time. They did a fantastic job cleaning the entire ductwork system, including my vaporizer, which had mold in it causing an allergic reaction. Thanks to them, the air in my house is clean and healthy again. I would highly recommend them.

My recent experience with this company was all positive. The scheduling and communication process with Joe was great. The technician, Anthony, was courteous (he brought indoor shoes!), thorough, and good to work with. He took the time needed to do the job well. I will recommend them to my neighbors and will definitely call them again for future vent cleanings.

Dustbusters Duct Cleaning was fantastic! The owner Joe called to explain the process, charges, time needed, etc. & was very friendly & knowledgeable. He sent an estimate so I knew what to expect ahead of time, & came in very close to the estimate. Eric who did the work had a very long day here but was so friendly, worked so hard & was great about explaining everything. They came recommended to me & they are a family business that clearly cares about customer service, good work & transparency with their charges. I highly recommend!!

If you’re looking for a family-owned business that knows what they’re doing. This is hands down the company to go with! I was going back and forth in choosing a company to get my air ducts cleaned and by far the most straight forward company about what the work would be, the costs, and the time frames for work. Anthony showed up on time and got straight to work explaining his process with frequent updates on what’s going on, what he was doing, and what else needed to be done. He even changed his shoes every time coming in and out of the house. Immediately after the work, you could feel the change in the air quality coming from the ducts. If you’re debating on who to go with that won’t break the bank and do genuine work, Dustbusters is the way to go. I will gladly continue to do business with the company with any future needs.

Thank you Joe & Anthony. Anthony was here for 9 hours cleaning our duct work. We knew it would be dirty but Oh my !!! What a mess. Anthony explained and showed us as he went along. He was clean working and very careful in our home.
We actually have more heat flow from the ducts now.
If you are looking for a awesome company to clean you duct work call DustBusters duct cleaning service.

Great work by Eric on getting our dryer vent cleaned. The stubborn fuzzy wuzzies didn’t want to budge. They made accommodations for us to come back again to clean the clog. Great service, people, and price. Will be going back for all duct needs from now on. Who ya gonna call? Dustbusters!!!!!

I highly recommend Dustbusters to clean your home! I worked with Anthony, he is a top-notch professional. He answered my many questions and provided excellent customer service. He was quite thorough, taking his time to make sure my house was clean. A former smoker lived in our house before us - the house is now smelling smoke-free and the air feels fresh. On top of it all, they are very reasonably priced. Attached is a picture of all the gunk and dust Anthony got out of our vents.

I hired James to do landscaping on my lawn in April of this year. The first thing was a Spring cleanup. I have over an acre of land that he priced out for me when he came out to give me an estimate. For Spring cleanup up, James and his brother came out to complete the job. The first hour, I could tell he was not doing the job as other landscapers had done. He did not seem organized and was not interested. He asked me a couple questions and then left my yard after about 90 minutes of work. I went outside to see how things were going and his brother told me that he left to give an estimate but would be back in about an hour but then would have to leave before three to take care of his son. That meant, they would not finish that day. First of all, this was not a small clean up job. He should have had more help with him in the first place. I told the brother, I wanted to speak with James when he got back. They started the job later than they were supposed to. He should have been at my house for 8 in the morning instead of 9:20. Worked till 11, then left for estimate. Came back after noontime, and would have to leave by about 2 pm. The job never got done. James came in my house to speak with me and told me that this was not working. He was upset with me because I had an issue with him leaving for an hour to give an estimate. He said everyone does that. I told him, I booked a job with you for one day. Not a week. He priority should have been to complete the Spring clean up job, not leave after 90 minutes of being here. He mentioned that it was his business and that he could do whatever he wants. He told me that he gets lots of good reviews and that he has lots of jobs. I told him, that won’t keep happening if you treat customers this way. He clearly did not know how to do the cleanup job. He had no interest in completing it. He also told me that he felt as though he did not charge me enough for the job. He also said that he is not an organized person. At that point we ended the day. But as they were leaving, his brother knocked over my lamp post in the front of my house by hitting the post while driving to his truck with the industrial mower, and never said anything to me. I saw what happened and went out as they were both getting into their vehicles. I said something to James about taking care of the lamp post. His brother said I did that. But the brother never mentioned it and was going to leave without telling me. James did offer to pay for damages in which ever way I preferred. He did give me money to take of it. Needless to say, it was the real bad experience for me. Just a very unprofessional business experience with this person. Unfortunately, I would not recommend him for anything.

We’ve used R.A.M services out or shop for a few years now and they continue to provide quality work with a great value. Highly recommend !