House Cleaning reviews in Marlborough, Massachusetts

Great service out of this branch. We have used them a few times now over the past few years for carpet and upholstery cleaning. Always happy with the results. We have a fairly thick, high quality but older carpet that is also light in color… super cozy but traps dirt and hair. They always get it looking fresh.

They sometimes don’t take the promo code discounts that get emailed out, but I’ve always found their prices to be reasonable.

The technicians were very nice and professional. However, I was not completely satisfied with the service. They told me that the pet stains were successfully removed. While they are greatly improved, they are not gone. I could not determine this before they left because the rugs were wet. Not a single piece of furniture was moved as explained to me over the phone. While I did not expect heavy pieces to be moved (beds, desks, recliners, bookcases, etc), I did expect lightweight chairs and side tables to be moved. I removed everything on these tables except a lamp. This might explain why the entire service took about 30 minutes for 3 rooms. I cannot recommend this service.

I had the pleasure of working with Alex from Stanley Steemer, and he was absolutely amazing! From start to finish, he was professional, courteous, and went above and beyond to make sure everything was done perfectly. He took the time to explain the process, answered all my questions, and worked with great attention to detail. The results were outstanding—my Carpet looks brand new! It’s rare to find someone who cares so much about their work and the customer’s satisfaction, but Alex truly does. I would highly recommend him to anyone looking for top-quality service.

Jason and Richard arrived on time as expected and did an amazing job cleaning my furniture snd my carpets. They were very professional and efficient. If anyone ever needs any cleaning done, I would highly recommend Stanley Steemer! Thank you Jason and Richard for a job well done!

First experience with SS. Mike and Nate were prompt, very friendly and professional. They were attentive to the task at hand. They left the carpet and clean and removed the spill without a trace. Mike and Nate were wonderful ambassadors to SS and should be commended and recognized.

Scott and Tyler were great! Efficient, knowledgeable and all around good guys. Cleaned up quickly, explained everything they were doing. I highly recommend 👍🏻

Bardhyl and Lorne were fantastic! Last fall we had had fifteen year old couches cleaned and they came out fabulous! I had been putting off having some additional carpets cleaned and two club chairs. They arrived fifteen minutes early and did a fabulous job on the upholstery, stairs, carpet, landings and hallways. They look so much better and I truly appreciate their professionalism and kindness! I will not hesitate to use them again!!

Matthew and Olsi were very professional and honest in their review of our carpet cleaning request. They arrived in a timely manner and were very easy to talk to about our work order. They were extremely efficient and completed the work in a timely fashion. We would recommend them and your company's service to friends.

Alexander and Nicholas were awesome. I work from home and I hardly noticed their presence. They were extremely accommodating worked quickly and very friendly to me and my dogs. I honestly thought Stanley Steemer would be the most expensive of all my quotes and they were the lesser and yet the work done was top shelf! Even with being the lowest quote

William and Mike arrived well within the scheduled time. They were professional and very efficient and thorough. The cleaning was prompt and meticulously done. I will highly recommend your service to anyone. Thank you.

Ethan and Alex were highly professional and efficient. Good results in carpet and upholstery cleaning. We will use them again.

Super pair of guys! They cleaned out the dryer vent one day and impressed me so much with their work and communication skills that I had them return to clean the air ducts. They removed and scrubbed every register and return, also using compressed air with a whip thingy to clean each opening.

Stanley Steemer has a great text system of communication and the technicians were right on time for each of the three separate appointments.

Alex and Nick came early, which turned out to be great. This limited the time that I had to be away from work. They were professional and thorough in the cleaning. when I had a question they explained it and as we went through the process. They showed before, and after photos and explained The process and the effects on my system. I’m happy with the duck work cleaning.

These guys were amazing! Did my whole basement, bedroom, and stairs and even moved furniture around to get underneath it. I don’t normally write reviews, but they deserve it. Also, price was half of other competitors. Highly recommend

The technician from Stanley Steemer came today because I have my dog had a series of accidents on my carpet runners. He was excellent he came in. He knew what he was doing. He was very careful. To explain what he was doing.He was of efficient with really a very positive experience that I’m really I’m really very impressed.

Super fast turnaround after I placed the order for service online. The guys were really friendly. They did an amazing job cleaning a couch that my elderly parents use….one that hadn’t been cleaned in decades! It looks brand new!

I was stuck on a meeting so had to leave a sign on the door to tell them where to go & to go ahead and get started. They came in, they cleaned the carpet, it looks lovely, they were really nice, and it was all tied up in a bow in 30 minutes (living room and stairs). So easy! 10/10 will use them again.

They did a great job. Fast and thural.
Very happy with the results of the cleaning they both did. Will definately use them again and i'll refer Stanley Steamer to my fiends.

Really really helpful when I was in a pinch. Albert & Nathan were incredible! From calling in for an emergency deep clean, to the technicians leaving my sparkling clean couch (and even mopping behind themselves) was less than 24 hours. Could not have asked for better service!

Stanley Steamer showed up early and helped me move a few items. Cleaned my 5x7 rug that my older dog had soiled and it came out great! They also cleaned my hardwood floors and now they shine. Only company I use for my rugs and now floors. Would definitely recommend!

Great service and first experience. Kyle and Robert were very knowledgeable and professional. Took the time to explain the process, diagnose my floors and give realistic expectations. Highly recommend!