Reviews of local pros in Mendon, Massachusetts

For over a week, my husband and I struggled to figure out what was wrong with our furnace. We tried everything the manual suggested, but nothing worked. Finally, I reached out for help. The technician, Giovanni, came out quickly and was very professional and responsive. He diagnosed the issue with our HVAC system in just a few minutes and even shared some helpful maintenance tips. I was really impressed by the level of customer service and expertise. After working with several HVAC companies in the past, I can honestly say this is the best experience we’ve had. If you’re looking for knowledgeable and reliable professionals for your heating and cooling needs, I highly recommend them.

Absolutely fantastic service! My heater suddenly stopped working late in the evening, right when the temperatures in Mendon started to drop. I tried contacting several local companies, but since it was a Friday night, nobody was available. Thankfully, I managed to get in touch with Antonio from this company. At first, he said the earliest someone could come out would be the next morning. However, after asking me a few questions about my heater problem, Antonio walked me through some troubleshooting steps over the phone. In just a couple of minutes, the heater kicked back on and started working perfectly! I’m so impressed by how helpful and knowledgeable Antonio was, even after hours. Highly recommend this team for any heater repair needs in Mendon!

We recently had an issue with our AC system not working properly. The technician, Mateo, quickly diagnosed the problem and found that a key part was still under warranty, even though it was originally installed by another company. Mateo made sure to secure a replacement part, arranged for it to be rush shipped, and kept us updated on the delivery status. Once the part arrived, a tech came out right away to get our AC back up and running, which was a relief, especially with the warmer weather coming. Mateo also made sure we were comfortable in the meantime. Later on, when it was time to replace our AC unit, Giovanni and Kaden handled the installation. They arrived early, got straight to work, and were very professional throughout the day. They explained how to use the new AC system and left the area spotless when they finished. We’ve been using this company for several years and have always been happy with the quality of their AC repair and installation service. We definitely plan to keep coming back.

I had a fantastic experience with my heater repair service. Mateo came out to my home in Mendon and fixed a big problem left by the last technician I hired. What the previous person couldn’t finish after a long time, Mateo was able to handle in just one day. He took out all the old, poorly installed pipes and metal ducts, and put in a brand new furnace for me. I really appreciate how honest and hardworking he was, and his attention to detail was impressive. From being quick to respond to helping me with financing and choosing the best options for my home, everything went smoothly. I am completely satisfied and would highly recommend this heater repair service to anyone!

this company is the best when it comes to heater repair! after having a lot of trouble with other companies over many years, i finally found perfecttemp heating, air & electric. antonio took the time to really look at my old heating system, which was so complicated that several other repair services either turned me down or couldn’t fix it. in the end, my heater needed to be completely replaced because it was old, badly designed, and installed by another company that didn’t stand by their work. antonio set me up with a high-quality, modern heating system. the job was tough, but with antonio’s careful planning and oversight, i feel confident everything was done right. he kept me updated through every step and explained all the important details. the team handled every challenge honestly and made sure not to cut corners. i’m very happy with my new heater and highly recommend this company for anyone needing heater repair or installation.

When I realized my furnace wasn’t heating the house properly, I started calling around, but most places didn’t have any availability. I reached out to PerfectTemp Heating, Air & Electric and was pleasantly surprised that they were able to send someone right away. Giovanni showed up sooner than I expected, was very friendly (even to my dog), and got straight to work figuring out what was wrong with the furnace. He quickly diagnosed the issue and repaired it in no time—within half an hour, my home was warming up again. The first rush of warm air felt amazing in this cold Massachusetts weather. I really appreciate the fast and helpful service and will definitely call again if I need furnace repairs in the future.

This was my first time using PerfectTemp Heating, Air & Electric, and I was honestly impressed. I called late on a Friday evening for routine HVAC maintenance at our new house. They called me back the next morning and sent someone out that very day for a detailed inspection of our heating and cooling systems, and there was no extra charge for coming out on a Saturday. The technician, Giovanni, was extremely knowledgeable and explained everything about our equipment—pointing out any issues and things to keep an eye on. Since we have four HVAC systems in our home, we decided to sign up for their monthly service plan, which just made sense for us. Even though the equipment had stickers from another company, it turned out they hadn’t serviced the system since it was installed ages ago and wanted to charge a lot just to come look at it. With PerfectTemp Heating, Air & Electric, we got honest advice and straightforward pricing. Now, after more than two years with them, including two A/C replacements and a new furnace, I can say their service has been great. They might not be the cheapest, but the reliability and care are worth it. It’s a family-run company, and the owners’ sons, like Mateo and Antonio, are often the ones doing the work, which means you get consistency, fast responses, and solid recommendations. This past summer, we found a leak in our attic A/C unit, which caused water to drip into the den ceiling just before we were leaving for vacation. They came out right after we left, spent hours rerouting drain lines, and fixed everything—even coordinating with our dog sitter to get access. Since they originally installed the unit, they handled the repair at no extra cost and without any hassle. After multiple visits and a couple of years of experience, I still highly recommend them. If you have several HVAC systems, the monthly loyalty program is a great value. It covers emergency calls, plus spring and fall inspections for both furnaces and A/C units. For us, it’s been well worth it.

If you’re thinking about hiring PerfectTemp Heating, Air & Electric for your HVAC needs, especially for a mini-split installation, I can confidently say you’ll be glad you did. I had them install a Mitsubishi ductless mini-split system in my Mendon home, which included six indoor units and two outdoor units, along with an upgrade to our electrical panel to handle everything safely. From the very first consultation with Kaden, the whole process was smooth and stress-free. The team was always easy to reach, friendly, and clearly knew their stuff when it came to heating and cooling systems. Every appointment was on time, and I was always kept in the loop about what was happening next. What really impressed me was how careful they were with my home during the installation. They made sure to cover the floors and cleaned up everything before they left, so the house looked just as good as when they started. Now that the system is up and running, I’m really happy with how efficient and quiet it is. The mini-splits have made a noticeable difference in how comfortable our home feels, and I can already tell we’re saving on energy costs. If you want a reliable and professional company to handle your HVAC project in Mendon, I highly recommend giving them a call.

We've relied on this team in Mendon for all our HVAC needs since moving into our home. Antonio has been great at making sure our heating and air conditioning systems are running smoothly, including a recent furnace installation. Our house needed some extra attention when it came to comfort, but Antonio took the time to check everything over and made sure we were set up right. One thing we really appreciated was how honest and straightforward Antonio was—he never tried to push us into unnecessary repairs or upgrades. When we found out our upstairs AC unit was too small for the space, Antonio helped us by installing a properly sized unit. He even kept the older unit in our basement so we could possibly reuse it for the downstairs system in the future, since that one is showing its age. It's clear he cares about doing what's best for us and our home’s comfort. Highly recommend for anyone looking for trustworthy HVAC service in Mendon.

I recently had a furnace repair and installation done at my home in Mendon, and I am very happy with the service I received. From the first free estimate to the final furnace repair, everyone I dealt with was professional, friendly, and quick to respond, which made the whole process easy and stress-free. Antonio, the comfort consultant, really knew his stuff—he listened carefully to what I needed and explained all the different furnace options in a way that made it simple for me to choose what fit my budget and home best. The technicians who came to do the furnace work arrived right on time and got started right away. Throughout the repair and installation, they kept me updated and answered all my questions. When they finished, they made sure I understood everything about how my new furnace works. Since the repair and installation, my home’s heating has been steady and comfortable, which is really important here in Mendon, MA, especially during the cold months. Overall, I’m very satisfied and would definitely recommend this company to anyone looking for furnace repair or installation.

I received a fair estimate for a new AC installation at my home in Mendon, where I previously had an older evaporative cooler and propane heater setup. I chose PerfectTemp Heating, Air & Electric for the job. Kaden and his team installed a new air conditioning unit and a new propane heater all in a single day. After installation, the AC worked perfectly. The next morning, I noticed the new heater didn't start up, so I reached out. They quickly found the issue, fixed it, and now both the AC and heater are working smoothly. The technicians were prompt, polite, and finished the work efficiently. There were no surprise costs or hidden fees. Previously, I’ve also asked them to repair my old heater, and each time, they quickly diagnosed the problem—sometimes cleaning a part or replacing a sensor—and got it running again without charging too much. I’m really happy with the honest and reliable service I received for my AC and heating needs.

When it came time to repair our old furnace, we called PerfectTemp Heating, Air & Electric and couldn’t be happier with the results. Our heating system was over 30 years old and needed some serious attention. Mateo and the team were very professional, friendly, and explained everything in simple terms. The new furnace works great and the upgraded thermostat makes it easy to control the temperature in our home. The office staff was also easy to communicate with, making the whole process stress-free. We’ve trusted this company for our heating repairs and maintenance for years, and will continue to rely on them whenever we need help with our furnace.

Here’s your revised review, following all requirements: Three words describe my experience with PerfectTemp Heating, Air & Electric: honesty, quality, and fairness. We needed our furnace repaired, and Kaden was very responsive in providing a clear and reasonable estimate. He took time to explain all our options and helped us choose the best solution for our home. When we were ready to move forward, Kaden picked up right where we left off, with detailed notes and no confusion. The team worked efficiently and professionally, arriving on time and keeping every promise. They rerouted some ductwork in the attic, which improved the airflow and made everything look much better. There was one small thing that needed follow-up, and Kaden handled it promptly without any reminders. Overall, I’m extremely satisfied and will definitely call again for any furnace or heating repairs in the future.

Installing ductless AC/heat mini splits was the best 5-figure purchase I have ever made. Boucher was excellent to work with - Tina super responsive by email to coordinate; Joel with a reasoned estimate; the installation crew like a pit stop at the Indy 500, installing 4 zones and an external compressor before you could blink. Joel presented a few options based on our budget and needs whereas other contractors pushed for one option based on what they most often do. There was some uncertainty about the electric panel connection, but they figured out a solution without having to cram in a subpanel.

The Mitsu units so far run quietly and are easy to clean. My first electric bill with some extra hot days (mid-May through mid-June) was comparable to summer bills in the past. My guess is we ran them all day for half or two thirds of the monthly period. The wi-fi app leaves something to be desired but is still convenient and (from what I understand) still ahead of the game. The programming by zone feature is unsightly.That said, I hope the app gets some improvements in the next few years.

The MassSaves and HEAT loan process were mostly smooth. Tina was helpful in walking through it and submitting our rebate for us. Our only frustration is with the MassSaves rebate program (not Boucher Energy Systems) being delayed for "quality control" reasons, so we're still waiting on a few thousand back even though it's been well over 8 weeks.

I highly recommend Boucher E.S. and will be using them for our HVAC needs in the future.

We’ve used Boucher twice over the last few years. Once for a new central installation and more recently a mini split installation in our workshop. They were prompt in providing a very reasonable quote. They’re workmanship is outstanding. We highly recommend them!!

The team at Boucher Energy are some of the most professional people I have ever had the opportunity to have perform service work done for our home.
They installed a new HVAC system which is much more energy efficient then the original system, and works wonderful.
I would highly recommend Boucher!

From the initial contact, the design and quotation process/options, our extensive question/answer, installation and of course help with the MassSave program details, Boucher Energy has been excellent in every aspect. We would thoroughly recommend them!

I can always trust the work from the team at Boucher Energy Systems
They have been to my house multiple times for new installs and maintenance. Every worker takes pride in the work they are doing and that shows.
A+++++

My wife and I have been working with Boucher Energy since 2011 when they replaced our 1970's era heating system with a current system that literally cut our NG usage in half. More recently Boucher came and installed central AC and true to Boucher history they were fast, clean, and thorough with the install. We have had nothing but great experiences with Boucher Energy and we would highly recommend them to those looking for high quality HVAC installs and maintenance.

Boucher Systems installed both our retrofitted central air units via American Standard equipment and our energy efficient heating/hot water new system via Viessmann Boucher from first walk through and estimate of costs via the owner to the preparation for installation via the office staff to the two day installation of each was seamless and professional. This included shepherding the rebate process for us post-installation. We have had no complaints about operations of either energy unit and have when asked recommended the company to our neighbors and friends.

Boucher energy has been servicing my heating and cooling needs for many years! At least 18/20. They just finished installing a new furnace and all the parts that go with that. And Tina in the office helped me to file paperwork for rebates and all that goes with that. They have always been professional and courteous. Let Boucher be your number 1 for your needs and you won’t be sorry. Yes my last name is Boucher, but no relation at all!! All those years ago when i was looking for a company I looked through the phone book and found them. And how could I go wrong with a company with the same name as I have!!!!