Home Services reviews in North Attleborough, Massachusetts

At Spartan Concrete, we highly recommend working with Case FMS. From landscaping to snow management, you couldn't ask for a better partner. Their team is always available and makes sure to assist in real time during the most pressing issues - live storms etc. Our account manager Laurie O'Brien has been particularly helpful! We look forward to working with Case for a long time to come.

Hello Contractors I truly wished I would have checked Case reviews before I and our team service a newly 7 11 store. We was contacted through Angie list to service the store cutting lawn, weed all landscape beds, and weed treatment for beds, installation of fresh new pine needles for all beds. Complete cleanup of property. Shakora Daley asked for before and after pictures which was sent to her, she stated after pictures and invoice was sent that they at 30 day net. Now that everything has been completed and 30 days has passed now NO Payment!!! This company will and are being reported!!! PLEASE BEFORE YOU GET RIPPED OFF!! STAY AWAY FROM CASE!!!

Lynn and Jessica are fantastic to work with! Our company has worked with them for several years. They have always ensured us prompt payment and great customer service!

-- Turf Worx LLC

To say this company is reliable is an understatement. Our crew went beyond expectations during a critical time of winter weather in Arkansas. Our guys showed up and worked tirelessly for days with out sleep for nothing since this company did not pay after having a signed a contract! The company paid them, however they didn't pay their contractors! Beware, do not hire! They won’t last long without paying the people who actually do the work!!

We Started with Case about two years ago with 15 sites I was traveling two hours to get one tiny site done when we started.

I had one small crew and they were only working part time for us.

Now I am very proud to say with God’s glory we have 140 sites with Case and have 5 full time crews dedicated to those sites.

Not only has our business increased to a level I only dreamt of, but it continues to grow. Case gives me more sites I hire more people and am able to buy more trucks and equipment.

I am so grateful for Carlos, Sara and Lynn at Case we work together every day. They have a problem I jump on it and vice versa.

I would of never imagined being in the industry over 20 years we finally made it working with Case.

Gente ve la gloria pero no ven la Historia … People see the glory but they don't see the history.

I sure wish there was a zero star option. The companies they contract in Indiana are absolutely horrible.

Case is a great company to have service your commercial business property. They work with top tier professional service providers in the field such ans myself and the employees in the office such as Ashley and Nate in the field really know how to get things done correctly . I highly recommend Case Facilities Management.

As a contractor I would never recommend working with this company. They are unorganized, and horrible with communication. They will say things that do not line up with their actions. Have no clue of the true scope of work on the projects they try to vendor you in on. Will try and low ball you then “maybe” award you the bid. Don’t be there pawn.

Working with Case FSM has been seamless and very smooth. These folks, especially Janet Alverson , have been very proactive to help with any issues. Not to mention their responses and communication have been very timely which allows us to stay on task without interruption to our schedule. We have been extremely pleased working with Case FSM the past couple seasons. Our account representative has gone above and beyond and has been willing to assist with application questions and other troubleshooting items. Look forward to growing this relationship.
CW LAWNS LLC

DO NOT EVER SUBCONTRACT FOR THIS COMPANY! We did all of there snow removal last year. Every check we received they took out way more than the 5% they held. Every time I have tried to contact someone they would give me the run around that they are looking into it, etc. Then when I send a follow up email the email gets undelivered. I have tried going thru 7 different people and nobody will give me an answer other than they will look into it. I have been trying to collect over $5,000 since February and now I can't even get a single response to my email. Do not ever do any work for this company because you will never get paid!

We have been a CASE partner for many years and have built a strong, positive relationship with the company! We have been able to have a successful season year after year thanks to everyone on our team. Special appreciation for Sandra, Ashley, Diana for always treating us with respect and being very professional in their approach. We look forward to working with CASE for many years to come. Thank you!

I am a snow removal contractor in Chicago, IL
Case came to us with a local USPS to plow. We took it. It wasn't until after we singed the contracts that I saw all the one star reviews. I was hoping it wasn't going to be true, but here I am typing this e-mail. 2 months of service without a single payment.

EDIT:

We did finally receive payment. It did take over 42 days to see our first payment for nearly 3 months of work.

I run a Landscape maintenance company and work with many company’s. I highly recommend case snow management company Their customer service is second to none. The professionalism is consistently outstanding, exceeding my expectations every time.” “I am completely impressed with ANAHI FLORES professionalism and customer service. They make my job easier.

I've been very impressed with the communication, knowledge and professionalism of their team. Specifically regarding matters surrounding grounds maintenance of our customers properties. Lynn, Sara, Brandon and Steve have been very consistent in their daily operations and that goes a very long way in an effort to provide excellent customer service to all involved. We look forward to working with Case Management and their team members moving forward.

We did snow and ice treatment for this company. They owe us $3000 never paid us. We had to buy de-icing and drive 3 hrs to service their contracts of Publix, Lowes, and several other Dental Facilities. No communication back from them whatsoever. They continue to contact us about doing more work or accepting more contracts. No thanks.

Nathan Knoblauch is the easiest guy to work with there is! Communication is A+ and hands down one of the best clients I’ve had in my 5+ years!

If I could leave no stars I would!!! My company has plowed for Case for almost 4years and never have been paid on time with this being the worst year yet. We have constantly had to send them our insurance compliance almost monthly this year and yet no one in their office can manage to log it into their system so we can get paid. It shouldn't be our problem that they can't keep up with their work load!!!! If it snows we plow! We don't give them excuses about lack of help or too much on our plate. GET WITH THE PROGRAM CASE OR HIRE COMPETENT EMPLOYEES THAT ARE CAPABLE OF DOING THE JOB! GET WITH THE PROGRAM CASE & COUGH UP OUR CHECKS!!!!!!!!

All the bad reviews from 3-6 months ago are on point as far as no payment. It’s amazing how they all the sudden got dozens of 5 star reviews in the last 2 weeks to bump up their rating. They either promised vendors payment for a good review or paid for the reviews. Case is a nightmare!!! Stay far away!!! The 1 star reviews are legit, all the 5 stars are B/S.

My lawn maintenance company was hired by Case to mow a few comercial accounts. They owe my company a few thousand dollars. Net 30 doesn't mean 6 months later and stop answering phone calls and emails. DON'T SUBCONTRACT TO CASE UNLESS YOU LIKE WORKING AND NOT GETTING PAID!!!
Don't take my word for it though and read the many recent reviews of contractors just like my self not getting paid by this company.
Not worth all the promises they will lie to you about.

BEWARE

Based off my personal experience I would never do business with this company. Zac Stork contacted me for an emergency snow removal. Apparently, based off of what Zac communicated with me, they had another sub contractor scheduled to perform the work. Something to the effect they got screwed by the sub they initially had lined up for the jobs. I already had full routes but told him I would pull a rabbit out of the hat and make it happen. December of 2022 We performed services per the agreement sent over to Zac. I sent pictures along with the invoices after the services were completed. I still have not been paid. I keep getting the run around on getting paid. I have contacted the main office and they keep saying they have to contact the rep. The rep, Zac, says he has to discuss invoices in the next payment meeting then I don’t hear from him nor do I receive payment. It’s been five months and I have yet to receive payment. I highly recommend NOT doing business with these people. I will be reaching out to the actual business where I performed services to see if they can get me paid since Case won’t pay me for my services provided. If I was this business I would not want Case FMS as my representative because they don’t pay their sub contractors. It is a very poor reflection on that business.

Update: After many phone calls and emails, they finally paid the invoices.

I would not recommend working for this company. We plowed snow for them 4 years now and never a issue, this year they changed there whole company operations. They said my insurance was expired and never called me to say hey we are going to have to hold your check until this is resolved. Nothing. I was told they received my updated insurance. And another month goes by and still no check. Every time I call my last contact doesn’t work there anymore or they got moved to a different department. They have this online portal called my coi your insurance company has to upload your certificate on. We’ll it’s not user friendly to many people. My agent uploads it and they say they can’t read it thus still holding $8000 from me they always say there working on it or in a meeting and never return your call.
**update
After many many many phone calls and emails. Most people I talked to where actually worthless however I did get in touch with a Katie Raymond who actually tried to help the situation along and I did finally after months of waiting get my check paid in full. Without her I don’t think it would of been possible. The other people acted like they could care less