Plumbing reviews in North Billerica, Massachusetts

4.9 based on 169 reviews Back to the listing
    5

    We've used Greg for two plumbing projects in the past (both great quality, and still holding up after several years), but he most impressed me recently. After heavy rains, we got water in our basement, and we thought we might need to install a sump pump. We called Greg to come assess the situation - he was honest with us and did not try to sell us something that wouldn't actually solve our particular problem. He spent time walking our property, answering all our questions, and giving us some simpler (and much cheaper!) suggestions. His level of customer service is also great. He remembered our family from past jobs, and he was cordial and professional at all times. I won't hesitate to hire Greg again.

    5

    Greg is a top notch plumber and person! Brent and David who were here today were equally awesome. Tina, his office manager, is also wonderful to work with.

    5

    After unsuccessfully having other plumbing contractors try and fix our Steam Radiator system throughout our house, we reached out to Ostroski Plumbing & Heating based on their positive reviews. They troubleshot the entire system and outlined scope and all costs up front (which were very reasonable) and were able to rectify the entire system and fix radiators that had not worked in 2 years. Highly recommended, great team.

    5

    We recently had Ostroski Plumbing hookup a new washer / dryer setup in our basement and a few other smaller projects. The team was professional and communicative throughout the entire process. Would highly recommend them for any of your plumbing needs!

    5

    Greg came at the recommendation of another trusted plumber after our tankless water heater broke and we had no hot water. Could not recommend him enough. The part we needed arrived at his shop in the afternoon and he came same day to install it. He was thorough, kind, and VERY reasonably priced.

    5

    Highly recommend Ostroski Plumbing! A friendly and extremely helpful plumbing company. Allison was extremely helpful with answering questions and providing an estimate over the phone. Greg arrived promptly and went right to work. He completed the job in a timely fashion, explained all that he did and cleaned up after himself. Best of all, the cost was well under the estimate! We will definitely call on Ostroski Plumbing in the future.

    5

    They did a great job at a great price. On time clean efficient generally cared about doing a great job. I will be calling them for any future problems.

    5

    Greg and his team are awesome to work with. They got back to me right away to schedule service. Tina is so nice to talk to, and accommodating. Steve did a great job on a difficult project and left things better than how he found them AND it was very reasonably priced. I would absolutely call them again. Thanks, guys!

    5

    Ostroski Plumbing and Heating came out to do a small project at our home last month. Steve came out for our project and was extremely kind, professional and timely. The work done was top notch! Highly recommend Ostroski Plumbing and Heating!

    5

    We love Greg Ostrowski and his team. We’ve hired them for multiple projects and they always do a great job. They are trustworthy, honest, and hard working. We feel lucky to have found them to help us renovate our home and would recommend them to anyone.

    5

    My wife & I would highly recommend Ostroski Plumbing & Heating Inc. From initial contact to the completion of the job, the Ostroski team were both professional and kind (a rarity these days). The office staff (Tina) got back to us right away and provided updates as needed. The plumbers (Greg & Steve) provided the job quote, procured the necessary parts/materials and performed the installation as quoted. It was truly a pleasure to work with Greg and his team, and we will definitely use their services in the future!
    Brian & Lisa

    5

    Greg and Steve did a great job replacing our old kitchen sink which turned out to be more of a problem than it should have!
    Plumbing expertise, personnel who care about getting the job done right, great customer service. I will always call Ostroski plumbing!

    Yes, we had to call them again to install a new dishwasher. Rob was prompt, very courteous, and did a great job.
    Five stars again!

    5

    Ostroski Plumbing offers great timely service and quality in plumbing repair. We discovered on a Saturday that our hot water in the house was out and first thing after our call on Monday Ostroski Plumbing was here to repair the issue. Ws highly recommend them!!!
    Comment on follow-up service in Jan 25: Required routine inspection and maintenance of our home heating system was conducted by Ostroski Plumbing. Worn parts were replaced and a total system check was completed in timely fashion at a reasonable cost. We feel confident that our house heating will run without issue over the next few years as result. Ostroksi is highly recommended.

    5

    We have been using Ostroski Plumbing and Heating for many years at two different properties, and we can't say enough good things about them. All of their employees are very professional, punctual, responsive, and friendly. We have also found their pricing to be very reasonable and affordable. They are our go-to for all plumbing and heating needs.

    5

    Rob and Nick did a great job today getting my heating system checked and up and running. In addition, they search for the cause of a leak and determine it was not plumbing and most likely an area of the deck that has no flashing. This company is excellent from the owner Greg and his team of Rob and Nick. I highly recommend them.
    Another call to replace stone soap sink when the pipes began gushing water. Again, great response and professional job done. We can always count on this company.
    Great response to replace boiler valve for a heating zone and also to replace bathroom sink pipe and a new stopper. Excellent experience and very professional. We have used them a number of times and will do so again.

    5

    Highly recommend Ostroski Plumbing & Heating! Whether Greg comes out, or it’s any of his crew, you will not be disappointed. They are extremely knowledgeable and fabulous at what they do, in great timing, and at a responsible price. If they cannot fix your issue, they will recommend someone that can! Also, want to mention that Allison is the best when scheduling or you just have a question. Will continue to use this company as long as I can!

    5

    Ostroski Plumbing did a great job installing our new basement sump pump and following up to make sure it was working correctly. They are friendly, honest, and thorough, and do great work. I highly recommended their plumbing services.

    5

    Stephen from Ostroski Plumbing and Heating did a fantastic job! They are a great local company, highly recommend!!!

    5

    Extremely Dependable and Professionable. Repeat customer and will defintely use again. Needed gas line connections repair to generator. Excellent.

    5

    Robert was knowledgeable, personable, and kept us informed the whole time he was here installing a mew hardware in the tub. Plan to do bath tile, toilet and sink to upgrade bathroom and hope we see him again during the process👍 Thank you Greg🥰

    5

    Brent arrived at the appointment time and was fast efficient and courteous. He showed me how to remove the washing machine's broken handle on the valve. He could not do the job because I did not have the replacement handle.

    I am very happy with Ostrowski Plumbing & Heating and will gladly recommend this company to my friends and neighbors.