Electrical reviews in Norwood, Massachusetts

The TSD team did an amazing job installing a new back-up generator. Professional, courteous, and totally customer-focused, we could not be more pleased with their work. I found TSD on a list of authorized dealers provided by Generac and I feel extremely lucky to have chosen them. The customer service was perfect. They worked really hard to get the generator connected before an upcoming snowstorm! Thank you TSD Electric, you deserve 6 stars!

I highly recommend TSD Electric. They upgraded my electric panel and installed a backup generator. Yanni and Maria were excellent to work with. Great company, great professional workers. I wouldn't hesitate to call for any work that I may need in the future. Thank You very much!

I hardly ever leave reviews (positive or negative), but our experience with TSD has been so bad that I feel the need to warn others. DISCLAIMER: This review is solely in regards to getting a Generac generator through them; I can’t speak on behalf of their other services. We bought a new house in December of 2023, and by 1/9/24 had gotten a proposal for a generator from them. We immediately paid over $6,000 for the required deposit (50%), and was told it could take 6-8 weeks, which we were fine with. I called 2-3 times between 1/9 and 4/15 for an update due to not hearing from them, and was told the delay had been “because of the awful weather” (despite it being a record-low year for snow fall). We wanted the generator for the winter because we had 2 kids under 2 years old, but that was besides the point. 3 months later the generator gets installed on 4/26. We pay the remaining $6,000 balance immediately. We then got the “red light” indicating a problem several times between April and October, and called every time despite us paying for the plan that supposedly has the generator monitored by them 24/7. October rolls around, and the red light remained on for 2 weeks straight. We again call, and they send someone out to replace the battery because it was “completely dead”. Mind you, the generator had not been used a single time since it was installed. I was informed that we would need to pay $185 for the battery to be replaced, even though I was also told it was at no fault of our own, and batteries typically last 3-5 years. So they replace the battery. My husband then calls the office to complain about how ridiculous it is to be forced to pay for what we can only assume was a bad battery. They waive the charge, and admit they can send it back to Generac as faulty. Why they didn’t just offer to do that in the beginning is beyond me. Within 3 weeks the light is red again. I once again call on 11/18, and am told the whole system likely needs to be replaced. Fine. I hear nothing back, so 12/11 comes and I call again. I’m told they are still waiting to hear back from Generac. It’s now February 6, and we’ve still heard nothing. Fortunately, we haven’t lost power this winter, but it looks like we will have a second winter without a functioning generator that we paid $12,909 for. All of this to say that I would recommend using a different company if you’re looking to have a generator installed and managed. Pros are they are very responsive when you call, in regard to them always answering the phone or calling back quickly. TSD seems to have great reviews and a great reputation, but unfortunately at this point we aren’t having that experience. I would be happy to update my review when/if this gets resolved. We just want a working generator 😩

Good experience on my Generac annual maintenance! Good service. Reasonable price. Yani was great. Appreciate him explaining when I should decide to repair in the future versus replace. Helpful to know!

We would highly recommend TSD for any electrical project, large or small. TSD provided comprehensive electrical contracting for our recent whole home renovation. Their work and communication with us throughout the project was first-rate. The whole team -- Ioannis, Jon, Matty, Vasil, and Maria -- were professional, knowledgeable, and accommodating during an otherwise challenging project. We would not hesitate to use them again in the future!

After 30-years since building our home it was time for a major kitchen/1st floor gut and renovation. Being an engineer in construction I am familiar with the electrical skill set that is required to properly perform this challenging and complex work.
TDS Electric was selected and excelled on all critical project aspects including:
• Competitive pricing
• Excellent Quality workmanship – Kerry is a true craftsman!
• Adherence to schedule
• Focus on safety of the customer and their personnel (e.g., following COVID-19 protocols)
• Housekeeping – maintaining a clean work area and cleaning up at the end of each day
• Excellent communication with Yianni and Maria throughout the process
Overall, it was an outstanding customer experience! TDS Electric will definitely be invited back for my next project.

I hired TSD Electric to install a few recessed lights, a new switch and some outlets in my son’s bedroom. They arrived on time, reviewed the work with me that needed to be done and completed everything within the day. It all looks and works wonderfully. The gentlemen that showed up were polite, knowledgeable and respectful. They suggested less costly options to get some other electrical work I need to be done in another room. I would most definitely recommend TSD Electric!

Very disappointed. We are new to the area and recently purchased a home with an existing generac. We paid TSD $300 to come do a full-service inspection and oil change.

On its first exercise post-servicing the generac started throwing an ‘oil pressure warning’ and would no longer run on its schedule. We thought the sensible solution would be to have TSD come back out since it is something seemingly related to the recent maintenance.

TSD came out for a total of 20 minutes (probably less) and all they did was restart the generac and then hand us a $200 bill.

Absolutely insane. We were considering picking up the routine services but if this how customers are treated then why would we ever want to continue giving our business.

Installed wiring for automotive lift and air compressor . Done by code and the pipe work looks mint

Always reliable! Would highly recommend Russ!!

Installed 4 ceiling fans, new electrical box, changed all outlets, and relocated thermostat. A++ job with everything. Thank you Russ!

I recommend Russell Dorsey. For Big or small projects. He was on time and very professional and did q great job .

Responded to us in a timely manner and resolved our issue quickly. Will definitely be calling upon them in the future!!!

Excellent service. Very professional. Arrived on time and fixed our problem quickly. Would highly recommend Russell and would not hesitate to call him again.

Russell was prompt and professional. Explained all the work that he was going to do, and in a very understandable way.Will definitely be using him in the future.

I made an appointment and told there would be a $250 service fee.

I noticed I missed a call from the contact number on the day of the appointment and attempted to call back and ended up leaving a voicemail instead. After no response for over 24 hours I called again, in what I thought would be an attempt to reschedule or at least get an understanding of the issue. I attempted to get in contact three more times, including leaving a second voicemail. My calls were never answered and I was never able to reschedule. Would not recommend.

I had a great experience with Russell. He was efficient and very easy to work with. He does very high quality work and gave me exactly what I wanted. Would highly recommend!

Russell is a wizard. Not only has he been able to fix each and every electrical need we’ve had, he’s also been able to come up with creative solutions, saving us time, money, and energy.

Look no further if you want someone who is a master of his trade.

I highly recommend Russell. He installed recessed lighting, new fans and light fixtures at my house. High quality work, good pricing, and paid strong attention to the small details

Had recessed lights installed. Russ and Chris were punctual and arrived on the agreed upon time. Both were very professional and got the job done fairly quickly. Made good recommendations on the placements of the lights.. They cleaned up afterwards and didn't leave a mess. Very satisfied with the lightings and how it came out. Will definitely used their service in the future!

I have hired Russ for several small projects. I trust his recommendations, from his years of experience. He is extremely reliable and has delivered projects on time and within the estimated budget. Would highly recommend to anyone looking for an electrician.