Constraction reviews in Plainville, Massachusetts

A technician was sent to perform the annual service on my sump pumps, and Robbie was excellent. He arrived on time, completed the work efficiently, and provided a clear, thorough overview of the equipment’s condition. He even took the extra step of organizing the power cables, which had been a mess. Robbie was very knowledgeable and walked me through options for battery backup systems and foundation waterproofing. I highly recommend Robbie and Groundworks.

They did great work repairing my slumped and cracked cement driveway. Guiles Hall and Jason Lewis do excellent work and I'm efficient time. Very respectful and left the property clean.

For my project, there was no Project Manager so there were numerous issues with "miscommunication" between the sales rep, crews that worked on the project and managers. The project took weeks to complete and while it is finished, I was extremely frustrated throughout the whole process. Anytime I needed to contact management, I spoke with a different person who was out of the state. There needs to be a better process for keeping the project on track by having a Project Manager. I would not recommend Groundworks to any family or friends.

Second year in row having service technician Archie Boone perform the annual service inspection for our sump pump system. Archie is always extremely professional and conducts and thorough and clean inspection. Always willing to answer questions we have and explain any new or changed product offerings to further improve our current system. Confident knowing our system is good for another year after his work.

Great experience with Groundworks from start to finish. Scheduling the appointment was easy, the reminder call/text beforehand Kept it on our radar.
Robbie, our technician arrived promptly, and he could not have been nicer to us and our dogs! He worked briskly and efficiently, and gave us a full report when done (Fortunately, for us – all systems green and go!). We have not had a problem with our basement, since they (Formerlybasement tech technologies) Completed the initial work ~ 15 years ago.
A well earned excellent rating for this company!

Had these folks come out to the house to hopefully solve a drainage issue in my driveway at garage door. they were on time and friendly but because of the driveway issues they had trouble making a smooth transistion into my garage, there was a bit of a bump getting in and out of the garage. My wife has a little Smartcar, i have an audi a5 (low to the Ground) I wasn't satisfied, i sent an email and some pictures and recieve a note back from a supervisor that they would be out to make it right. The Problem wasn't their work it was more my uneven driveway near my garage doors. They devised a way to make it with a much smaller transition into the garage. It meant basically digging up the work they had done initially and putting in 4" PVC pipe along with the drain and some plumbing to make it all work. So basically the guys did the job twice to get it right. Given the shape of my driveway nere the garage I do not blame them for having to do it twice but i'm glad they took care of the problem with out a bit of trouble. I had the same crew both times, Doug, Alex and Devin. In fact they stayed until it was dark to finish the job as clocks had been turned back and it was dark by 4:30, so we turned on garage lights to finish up. Id give the rating 5 stars except it wasn't correct first time but as i said i blame my driveway more than the crew. they did a good job. I've attached a few before and after pics. I'm happy with outcome and very happy with Customer service side of this business!

Ground works did a fabulous job for our home. Our detached garage was sinking noticeably and causing us much concern. Project manager Alberto along with Rui and Thomas secured it and were able to lift it level. From the first consult with Mike to the finished project, we couldn’t be more pleased. Highly recommend Groundworks!

Groundwork’s took excellent care of the issue we had with water in our basement. Our house is built on ledge and it’s 150 years old.
Terrence Murray, Terrance Murray Jr and Izayah Ramos (also another young man Jonathon) did a fantastic job installing a drain system and sump pump. They kept me informed throughout the job as to what and why they were doing something. Final inspection was very professional and clean. Highly recommend this team of Pros!

My initial project involved water damage in a den. Charlie Fisher responded promptly to evaluate the room and developed a quote for the repairs in a timely fashion. He worked closely with the insurance company throughout the project keeping the adjuster updated on repair status. Charlie’s team did a great job of transforming an outdated den into a bright, modern room. The second project involved mold remediation from a bathroom ceiling. That project turned out well and was managed as successfully as the first. I was very impressed with Charlie’s project management skills and I would highly recommend him and his team.

I have used J. Brian Day's services for carpet cleaning in my rental properties and have been happy with both the quality of the work and the service. Vincent S. has always been very responsive to my calls, making a request for carpet cleaning hassle-free.

The entire experience with J.Brian Day company was great! Gay the booking receptionist was cheerful and helped to get my rug cleaned before tenants moved in. The service tech did a fabulous job on the rug. I would highly recommend this company.
Maureen Paparazzo

From start to finish J. Brian Day Co. Rug cleaning was fantastic. The gentleman that cleaned did a fantastic job. Took his time, got out spots on the carpet, i don't have any negative comments. Highly recommend this company.

J. Brian Day has been cleaning our carpets & furniture for the last 10 years. They are accommodating to our needs, their employees are polite & courteous & their prices reasonable. We highly recommend their services.

These guys are great! They’re super responsive even at a time when demand for water mitigation services was high. They’re efficient and fair. They are also a full service company. They helped us with basement flooding and we plan to follow up with them to get a quote for replacing our damaged flooring and walls. Highly recommend.

I had significant water damage in my house this past March when a sink overflowed from my second floor bathroom down to the basement. This emergency occurred on a Sunday morning, and by early afternoon, Charlie Fisher, the project manager for J. Brian Day, had assessed the damage and determined what action was needed to dry out my house and prevent the development of mold.

Throughout the entire three-month process, I was immensely impressed with the efficiency, expertise, and professional work ethic that Charlie and his workmen brought to the task of restoring my house to its original pristine condition. I especially appreciated the special care they took to be sure all my concerns were addressed. I cannot express enough gratitude for their efforts and highly recommend them.

Yesterday morning I called J Brian Day carpet cleaning Dept and they agreed to an older advertised discounted price. They actually arrived at 12 noon and left before 1:30 pm . I am extremely happy with the results on my two 10 x 12 area rugs. There was minimal dampness in the rugs because they use a large suction hose that empties moisture into a tank in the van that was parked outside in my driveway . This was my second time using them and I will definitely call them in the future. Happy Franklin resident.

Incredibly responsive, even on the Friday of Christmas weekend after we had a large flood in our kitchen extending to our (finished)basement. Within an hour of me calling, a project manager was at our house to assess damage, and within 5 hours had an on call crew out to the house to set up 12 fans and 3 large dehumidifiers. They checked in with us, came back the day after Christmas to see how dry everything was and then followed up a week later with a crew coming back to get the equipment. If all companies could be as professional and responsive!!!! Hoping I never have to go through that again, but if I do, I know who to call and have told everyone I know! Thank you again!

We were thinking of replacing our family room rug, as it was stained with coffee from "shaky" hands.
I read a review for J Brian Day and decided to try them first. I had my family room and 3 season room rugs cleaned on a special. Mike did a great job! He got all the stains out. Rugs dried in a few hours and look and smell great! Thank you! Will recommend you!

We have engaged J. Brian Day on several occasions to clean our carpets and upholstery, and we've been very pleased with the experience. They are pleasant to deal with, the work quality is very good, and the fees are reasonable.

After finding a problem with water damage and mold in the insulation in my home, I contacted J. Brien Day Services to help me. They immediately got back to me and started work the following day. Their work was completed in a timely fashion and their workers were extremely pleasant, keeping me abreast of what was happening at all times, while working with my insurance company. I would highly recommend this company to anyone in need of this kind of service. Also, I have used them for rug cleaning on the past and was extremely happy with the job, considering I had puppy stains on a white Oriental. I am not related to anyone and have no connection with the company at all. If you need help, call J. Brien Day, you'll be very happy with them.

J. Brian Day is a customer oriented service company. They came out to clean my carpets and were polite, courteous and moved any furniture in the way. Mike, the service tech, was a knowledgeable and very accommodating young man. He completed the job, removing stains that had been there for many years. I was happy with their services, considering the carpets hadn’t been cleaned in a very long time. The next day, Gay from their office calls and asks how every came-out. I told her fine and went on to say that one of the very difficult stains re-appeared slightly. She immediately ask me when I’d be home so she could send someone back to take another look at removing it. Two days later out comes “Butch”, a 25+ year employee. Great, great guy! No excuses and one very experienced and passionate person about getting the job done! He worked on the problem area for about 20-30 minutes and touched-up a couple other spots that I hadn’t seen. One week has past, NO stains and the carpets look new!
Also, no charge for the second visit – very unusual in this day and age of contractors getting paid up front and “getting in and out” as quickly as possible.
By the way – same positive experience with their flooring division. They installed ~1,600 SQFT of carpet. Nothing but very positive comments about David Radcliff – one of their flooring sales experts. He was easy to work with, kept his word and was very accommodating.
I highly recommend J. Brian Day for cleaning, carpeting / flooring and any “emergency services” that may be required. Their prices were more than fair and their customer service is EXCELLENT!
Steve R. – Norton, MA