Reviews of local pros in Reading, Massachusetts

Outstanding technician.
He went above and beyond the expected effort in time to solve my problem.
He even had to snow shovel a short path to reach my condenser.

Dave was great he was super thorouhh and went out of his way to help us fix several things we couldn't figure out very knowledgeable. I own a chimney bussiness my self so know how hard it is to come by great techs like dave !

Cooling Unlimited just serviced my gas boiler for annual maintenance. Highly recommend - they are efficient, professional and very responsive.

Hard working crew under difficult circumstances! Very impressed. Cooling Unlimited is my go-to for all HVAC and plumbing solutions.

Highly recommend! I chose Cooling Unlimited to do a heat pump installation and their service was exceptional throughout the proposal and installation process. Patrick worked with me to choose the right size system for my apartment and was very knowledgeable about Mass Save requirements, etc. I took advantage of the City of Cambridge’s free quote comparison service and they judged Cooling Unlimited’s proposal much more favorably than a competitor’s. Scheduling was easy and the work was completed in the estimated time frame, with a professional crew that took care to keep things tidy during install as well as clean up afterwards.

They were able come first thing in the morning and get our gas boiler fixed after it went out overnight. Dave did great work replacing the broken gas valve quickly

GREAT SERVICE!! Clogged air filters and helped us diagnosed in no time. Mary at the call center was sooooo nice! Ask her anything and she’s so understanding.

Juan-Carlos and Luis did a great job installing an ERV in our attic, which was a bit of a tight fit and required ladder work four stories high.

They communicated clearly and were very courteous and professional.

The ERV has been humming along for a week and does its job, so that's all good.

In preparation for the installation, my interactions with the office staff were easy and professional. They called when they were ready to schedule, and all appointments were kept.

I called this company to repair a system malfunction error issue for the furnace that they installed for me eight years ago.
The technician came and spent about 1/2 hour on the phone with the manufacturer technical support. Tech support was able to solve the problem on the phone also he mentioned that the issue is related to the initial set up that should have been done when the system was originally installed “I paid $328.00” A couple days later I noticed a large stain on the ceiling from a water leak exactly beneath where the furnace is in the attic. When I called this company to tell them to come in to figure out what was causing the leak. It was not an issue before their technician was here. The manager told me that I would be charged for a diagnostic fee. I asked her to send a technician to check what could have happened that was likely caused by the recent repair. On the phone she said “I can tell you right now before we send anyone that it is not our responsibility and you will be charged again.” As mentioned in other reviews this company does not take responsibility for anything. I hired a technician from a different company who immediately noticed that the hose coming from the furnace was not connected to the water pump and draining onto the floor of my attic. The furnace was left open with the furnace door on the floor.
I emailed Megan the manager/owner a week ago and she has yet to respond. This leak not only damaged my ceiling, but also cost me time and money for their technician’s carelessness.

We had Cooling Unlimited install heat pump mini-splits in seven different rooms, and were delighted with the process. The whole team was communicative, competent, and professional. Special shout-out to Carlo and Luis who were absolute rock stars through every step of the installation, making sure we understood everything they were doing.

Very quick and professional service, with detailed quotes (that were meaningfully below other quotes that we got). They will definitely be our first call for HVAC issues going forward.

Choosing to install hvac to our newly purchased 1880’s colonial home was a big and costly decision. We had 5 different companies in to give estimates. From the minute Jason walked in, he exuded the confidence and direction that made us feel like we were in very good hands. The installation grew were a pleasure to have in our home. They took great care to clean as they went, protect furniture, newly redone floors and painted walls/trim. We went with high velocity and are so thrilled with the results. Would recommend hands down to anyone!

The technician (Julius) was courteous, intelligent and professional. He showed up on time and with great patience. The issue was resolved timely. The fee is reasonable. I'd recommend.

I am delighted with the service I received from Cooling Unlimited. They arrived when they said they would, gave a fair and reasonable quote for their work, and got my mini splits back up and running. Brad was fantastic. I definitely would recommend Cooling Unlimited.

I can’t say enough good things about the service.
We had a CO leak and HVaC emergency the fire department had to come out. We called the company that installed and they said two days (without heat of course too)
Then we found Cooling Unlimited. And so happy we did. They were at your house in less than two hours and repairs done immediately.
Pricing and cost was much less than I expected for an emergency visit. I couldn’t be happier.
I’m thankful we found them as they are also local and the only ones we will be calling from
Now ok for HVAC!

Amazing team, very professional and quality work. Finished every thing on time, efficiently, clean after them, and most importantly they took their time to fix other issues they run into as they install my new hear pump system. It was a pleasure working with them and believe me they’re good. I’d recommend them to anyone again and again.
Even my 7 years old was impressed by their work and left them a thank you note.
Thanks a lot !!!
From Revere

Horrible experience!!!! They serviced my HVAC system 5 days ago, no issues were reported “your system looks brand new” .
Seems this is an ignition issue which is something they serviced.
Now they are avoiding me to fix it and they are charging me when this should be treated as a callback protection.
The technicians were helpful but customer service from Rob the manager gave conflicting information either they will come or not.

First and last time l use cooling unlimited. Don’t risk it!!!

I am a costumer since 2017
They are very professional , trustworthy, clean. Definitely recommend them.
One thing though: if you happen to live downtown, go for the earliest possible appointment or some driver/technician might be giving up finding a parking spot after a couple of searches around the block - very frustrating

heat pump failed, and of course a day before the coldest day of the season. Called and promptly had a technician scheduled for the next 2 hours window. David were Really helpful and knowledgeable tech. Loved the serviced and definitely will recommend.
Keep up the good work
Thanks a million

We woke up to a very cold house and our gas heat not working. This was during a very cold stretch, so we needed to use their emergency service. Despite this, the price was very reasonable ($264). Dave is very knowledgable, professional, and efficient. He answered all of my questions and was even great with my puppy!

I had a negative experience with cooling unlimited. When I called them, they told me that they would come in the morning however they did not show up until afternoon. After they arrived, they suggested me to replace the furnace. However, the furnace is only 10 years old. I decided to have other company come and check. They fixed my problem and saved me money instead of replacing the furnace. I don’t recommend using cooling unlimited. Not helpful and I almost fooled by them