Reviews of local pros in Springfield, Massachusetts

Arriving exactly 15 minutes early, the team immediately got to work assessing the damage. Their professionalism was evident as they thoroughly explained the repair process, ensuring I understood each step. The repair itself was swift and meticulous, leaving no trace of the previous leak. What stood out most was their respect for my home, cleaning up entirely before leaving. I'm genuinely relieved to have found such reliable and skilled roofers.

Anthony was great to work with.

The best in roofing n construction num 1 roofing comp in Western mass

We love our new roof. It was a pleasure doing business with all of you, especially Andre King.

Hands down an amazing company! Honest & reliable. Chris showed up at my door inquiring about if I had known I had damage to the roof from the recent wind storm. He was inspecting another home,noticed ours & several others that he was advising. I knew we did but unsure where w/loose shingles picked up in yard. We had a 76 mph wind storm hit our area & several of us were affected. As a fairly new home owner (Oct 2018) I was skeptical but we talked. He walked me through all of it, even met w/ my Insurance. I had a new roof within one day with a permanent roofer going forward. Nice knowing there are still honest people who have your back. Again, Thank You Chris & Worthington Construction!😊

I would definitely recommend Worthington Roofing to anyone. We started with a different roofing company,,that didn't do anything for us in 9 months. Within 2 weeks after contacting Anthony our roof was put on. Thank you so much. They did a beautiful job.

I highly recommend Anthony and his team. They did an amazing job on my siding and window replacements in this cold winter weather. They got the job done quick and efficiently without cutting any corners. My house looks beautiful because of their hard work. I can’t thank them enough.

I have been a loyal customer for more than 5 years. The location of my fill pipe is clearly noted on *every* order. Despite the location of my fill pipe clearly identified in the order as being at the front of my house, when I last ordered oil their delivery guy ripped the gate off my fence to access my backyard and then left it off the hinges and propped. The gate hadn't been used or opened all winter due to a frost heave, but there was no need for anyone to open the gate since the fill pipe is accessible at the front of the house.

When we noticed that the gate had been ripped off the hinges, I contacted the "manager" who initially told me that his guy said he never even walked as far as the gate and definitely didn't enter the backyard. I then provided video of the guy in my backyard proving that his story was false. The "manager" then asked me to get an estimate to repair the fence which I did and provided by email. The repair estimate was inexpensive but the "manager" then stopped communicating with me entirely. I have called and/or emailed weekly and am consistently told the "manager" is not in the office. Terrible customer relations, especially with an established loyal customer. Very unfortunate. Prior to this incident I was pleased with the service from Springers and even recommended them to neighbors.

*This entire situation is verifiable by email and video*

Great prices & service.

Good home heating oil prices

One of the drivers just blew through a stop sign and almost hit me. Unbelievable

Fair warning do not buy your oil from here for many reasons also the lady that answers the phone is very unprofessional and rude

A+. I shop around, and Springer’s always has a great price. Polite and courteous on the phone. Arrives when they say it will, usually within a couple days.

NO hot water Friday at 5:30 p. Ran out of oil. My fault. Placed a call Fri. 5:35p, and received a call this morning to come out to deliver and get it up and running. HAPPY CUSTOMER THANK YOU SO MUCH

Technician came out to do yearly maintenance on my furnace. Put the wrong nozzle on furnace. Causing furnace to shut down. Wanted $2500 for repairs to a furnace that was working before they worked on it. Got a second opinion $600 to get back up and running. Springers oil refused to refund money for repairs or pay for repairs to fix my furnace.

Got a called about that they put oil in wrong appartment, ask me if I wanted to keep it and pay over time. I said no and wanted it remove. The lady said it was the person who called that told them to put it there, then when they called they said it was there fault. They said it would be fast and easy. Definitely wasn't fast and easy.Customer service there sucks. Dont have time for the blame game.Lost a customer

I can NOT say enough about this company. I have been having some tough times and they have come through for me EVERY time and never made me feel like it was a big deal. I would highly recommend them.

Called 3 days ago was quoted a price.. 1 day ago they call and say they have no more oil and cancel our order.
This morning they have oil and refuse to honor the quoted price.
RIP off and not smart..
Contacted the state attorney.. it was all audio recorded...don't trust liars and cons..

They delivered the oil the following day of the placed order. But be careful when ordering oil with your charge card...... They charged my credit card $640.75 for $304.53 of oil on 10/21/2019. They told me they would credit me the difference within a couple of days. On 11/14 I had to call the credit card company to get involved because when I called I was told they would credit me when they had time to do it. Very unprofessional.

Horrible experience! I was going to be a first time customer with Springers oil. I called on Monday and was told I’d get my delivery Tuesday. An hour later I received a call from them stating the delivery wouldn’t be until Wednesday (no big deal) I agreed. I received another phone call later Monday evening asking to put a check on the door tonight (with no amount due to getting a fill up, again no big deal) because their drivers were starting early in the morning. Now today being Wednesday my check still on the door around 10 am I receive another call stating there driver is there, and the person who came to the door said they didn’t order oil. Clearly that person wasn’t me and they weren’t at the correct address. The receptionist realized after me spelling out my street name that was indeed the issue, and their driver was on Sidor drive and not Theodore st. And it was too far to travel today and insisted it was’t in my area and they would not deliver now until Friday. After realizing how close the The driver was I called back and expressed my concerns about their credibility due to my deliver date being changed twice and what if they did it again and I ran out of oil or the price rose more with another company, they didn’t care, even after telling them how dissatisfied I was and was willing to share my experience with others.

I've been buying from them for years and never had an issue.
Received a delivery today and the two guys were great as always. He saw the cap I had didn't screw on properly so I was gifted one that could twist on. No charge, just friendly customer service.

I would recommend them anytime!