Reviews of local pros in Townsend, Massachusetts

5.0 based on 130 reviews Back to the listing
    5

    Royal flush, plumbing, and heating was great. I did not have any heat. They came with a quote that same day. They did a great job. Got it done as fast as they could and correctly they left the place cleaner than it was when they got there I would recommend them any time.

    5

    My wife and I were very happy with the service from Royal Flush. After getting no response from 3 other plumbers that we contacted, we tried Royal Flush. We got a call back the following morning and an appointment for an estimate and service a few days later. Zach showed up on time with his 2 young helpers, Zyler and Anthony. We were quickly impressed with their professionalism and proficiency as they in tandem tackled several small to medium-sized plumbing issues in our home. They politely answered all our questions and did great work. They even shaved $100 off the bill from their original estimate. Yes, it was a big outlay of cash but well worth the peace of mind and the satisfaction of having witnessed quality of service from a bygone era.

    5

    Royal Flush responded quickly and professionally to my plumbing issue. The tech diagnosed and repaired the problem before I even returned home from work. I am grateful to have found my new plumbing service for all my future needs!

    5

    This winter my Navien heater/boiler went out on us. I have grandkids at the house, I called around looking and searching for service but they were all booked Zack and his son Zyler came through when we needed the most especially in these freezing temperatures we been having. I’m very happy to meet them they are excellent and professional in there work. I strongly recommend Royal Flush Plumbing & heating.

    Thank you Zack & Zyler

    5

    I sent Zach Zufelt some pics of a cracked abs plastic 1-1/2” x 3” branch tee sink drain that I found broken inside my bathroom wall. Zach gave me a price right then & fixed it the next day.
    I could not be happier with my results. Thank you Zach!

    5

    We found Royal Flush Plumbing & Heating Inc very professional and knowledgeable. We were apprehensive about the new heating system but they took the time to explain the process with the patience of Mother Teresa. We are going on the third yr and couldn’t be happier ,thank you again Zack!!

    5

    Zach and Zyler have been amazing to work with when my business has plumbing issues. They charge reasonable rates, always fix what needs to be fixed, and show me how to do things myself to save me cost in the future. These are exactly the kind of people you want to do business with!

    5

    Zach is amazing to work with and has helped our business multiple times. He charges great rates and is always willing to explain things to you which is incredibly valuable as a small local business. We have worked with many plumbers in the past and this has been our best experience. 10/10 would recommend for any local business or home owner!

    5

    I had a plumbing emergency. Royal Flush answered my call, came promptly and did an excellent job fixing my leak. I highly recommend them! They were respectful and clean, too.

    5

    Shut out to Zack and zaylor from Royal Flush Plumbing they came right out when my ac broke and went above and beyond to fix it and explained everything to me. If there was a rating of 10 stars i would give them 10+ Highly recommend!!

    5

    great service and knowledge of my problem.had no heat just hot water from my tankless utica boiler oil furnace . came out same day and diagnosed water fill valve was not working . replaced it and checked for any leaks. so far heat is working fine. ist time using them and would recommend them to anyone.

    5

    Royal Flush offers a very wide array of highly competent services. I recommend checking with them if you're embarking on any kind of heating or plumbing work. Also provided me with some excellent references for other work I needed! In the attached picture you can see the upgrade before/after on the work they did for me.

    5

    Zach and his team were a lifesaver. I was dealing with a nightmare situation - a leak that traveled 3 stories in a multifamily building. Another local company sent in a kid who didn't know what was going on and told me I needed a $25k fix. Zach's years of experience were evident when he came in, did a little investigation, and diagnosed a fairly basic but not obvious problem. Not only did he repair the faulty plumbing, but he coordinated all the carpentry work necessary to repair the damage, which was a massive help!! He was excellent at communicating, coordinating with tenants, and took time to explain things and answer all my questions. I'm so glad I found this company and will be using them for all my future projects!

    5

    I have had to use a lot of plumbers in the past.

    Basically, when I needed help from a plumber, I would just choose somebody locally and hope that I could get them to respond within a week or so.

    I happened across Royal flush because of a need for an automatic water shut off system for my house.

    Since I have Had Royal flush out several times now, it has always been a great experience.

    I have been extremely happy with the response time that Zack and his helpers have shown me.

    There are certain plumbing issues that if you have to wait a week can be very inconvenient.

    Royal flush looks at those priorities and responds accordingly.

    They will be my go to plumbers from now on.

    Zac will take time to explain what they are doing and why. I never get the feeling, that no matter how many questions you have, Zac is in a hurry to be rid of you.

    You won’t be sorry if you give them a chance to respond to your plumbing needs.

    5

    I’m so thankful to have found Royal Flush.
    From start to finish, quality work, professionally done. I have hired plumbers in the past, and this experience was just different!! They cared not only about doing a good job, but also about being careful in my house. Thanks to Zach and the boys!!!!

    5

    Called 3 places this morning because my heat was blowing out cold air, I made appointment with one of the previous plumbers I called however they didn’t give me a specific hour window. So I decided to continue looking on goggle found royal flush plumbing I contacted them, I was able to get a 2 hour window right away Zack and Zyler came out about 1 hour after I called there were very nice guys Zack took his shoes off stating he seen my sign outside my door! I felt so comfortable with that because some plumbers they wouldn’t even bother looking at the sign let alone taking shoes off. Zack explained everything that was going on while zyler did the inspection with Zack over him. The information Zack gave me made me fe very comfortable I will not hesitate to use them again. And price was reasonable too. Thank you Zack and zyler my heat is running smoothly again.

    5

    I am so glad that I called Royal Flush for my water filter that was running non stop. I called at 7:30 a.m. and Zach and Zyler were here at 8:30 a.m. You can't get any better than that. Every step of the way, Zach explained what they were doing while Zyler thoroughly cleaned everything. Once diagnosed, Zach called me with my options. Now 2 days later it's back up running again and the communication throughout was phenominal. Will not hesitate to call them again when needed.

    5

    Received a proposal from these guys . I ultimately ended up using somebody else through no fault of theirs -( It was a personal relationship thing) but the owner was a consummate professional- Incredible service , knowledgeable, friendly, and I would have no hesitation using them. Seemed like a first class guy

    5

    We noticed the boiler stopped working at around 10:15pm and called royal flush - tech got immediately back to me and literally showed up 25 minutes later - The boiler is a Buderus and frankly not everyone works on them - They took the cover off and started working on it - the error code came up faulty ignition and needed parts but they meticulously cleaned off the corrosion on the old igniter (that's what I call it) - I thank god they didn't give up when it didn't work at first, second but they say third time is a charm - We are so thankful to have heat again and going to set up maintaince appointmet to change some very necessary parts - they were packed up and out the door at 12:15am - I am one VERY HAPPY CUSTOMER !!! 5⭐️ for sure - Thanks Royal Flush - We are super thankful !!!

    5

    Knew exactly what was wrong and came prepared with the part in his truck!

    5

    Great service. Professional, clean, and knowledgeable.