Reviews of local pros in Waban, Massachusetts

Sadly, they never returned my appointment request. 😞

Chris and Bob come when they say and do the work that they promised. Reliable and who I call in a pinch or whenever.

I have nothing but great things to say about Lees plumbing and heating, every time we called them they showed up and did an excellent job. If you need an honest, professional and reasonable plumbing and heating company, call Lees plumbing and heating.

I am very impressed with the heater repair service I received. My heater stopped working during the coldest days in Waban, and they were able to send someone out within 48 hours! I was worried they would tell me my heater was too old to fix and try to get me to buy a new system, but that didn't happen. Barry quickly found the problem, which was a faulty part, and was able to repair my old heater the same day for a fair price. I’m very happy with Barry’s work—he arrived on time, was professional, and friendly. After fixing the heater, he also checked my furnace and noticed a small leak, suggesting I get it serviced before using it again. He never pressured me into buying a new unit. When I need more work done, I will definitely call them again.

Champion Heating & Air Conditioning provided exceptional service for our air conditioning needs. We had a new unit installed, and the installation was handled very professionally by honest technicians. After selling our home, we needed assistance with our other AC unit. Barry answered my call personally in the evening and had one of his team members at my house early the next morning. They serviced our AC with some basic cleaning and, impressively, there was no charge for this service. It was a generous gesture to thank us for our previous business. This kind of service is truly remarkable! I highly recommend this company for all your AC needs; they will ensure you are well taken care of and address any issues you may encounter.

We compared several companies and decided to go with Champion Heating & Air Conditioning. It was a great decision. Barry explained all the options for replacing our old AC unit and heater. The team worked with us to schedule the installation and were both professional and quick. We’re really pleased with the new AC system and heat pump—our home feels comfortable, and our energy bills have gone down a lot. We’re very glad we chose them and would definitely recommend their AC repair and installation services.

Nathaniel and Barry did an excellent job fixing my furnace, which had some tricky issues. They worked hard and paid close attention to every detail, making sure the repair was done right. It was clear they had a lot of experience and could handle any problem that came up. They kept checking in with me to make sure I was happy with their work. They also cleaned up their work area thoroughly when they finished. The whole process—from checking out the problem, giving an estimate, doing the repair, and following up—was handled with care and professionalism. I highly recommend their furnace repair service. Five stars!

After my downstairs 5-ton air conditioning unit stopped working and needed to be replaced, I also noticed the downstairs of my house was cooling unevenly—one side would get very cold while the other stayed warm. Upstairs, which has a separate HVAC unit, was also struggling to cool the area, even though the system would run for hours without much improvement. Nathaniel from Champion Heating & Air Conditioning came over and did a very thorough inspection. He checked both the downstairs and the attic spaces, taking the time to look at every detail. I appreciated his patience and careful attention to the issues. Nathaniel clearly explained that the main cause of my problems was the ductwork—he showed me diagrams of both the current setup and his proposed changes, which really helped me understand how his solution would fix the uneven cooling downstairs and improve the performance upstairs. As an engineer myself, I had a lot of technical questions, and Nathaniel made two visits to my home to walk me through everything. He spent several hours over a couple of days making sure I understood the process and felt comfortable with the plan. His approach really earned my trust. Before deciding, I had six or seven other HVAC contractors come out to give me quotes, including the one who had originally installed the AC and ductwork. Some didn’t even bother going into the attic before giving me their estimate, while others went up there but didn’t take the time to really understand the problem or explain their recommendations. None of them gave me the confidence that their solutions would actually fix the cooling issues. The price for the new AC unit from Champion Heating & Air Conditioning was very competitive, and while the cost for the ductwork couldn’t really be compared (since no other contractor offered such a detailed solution), I felt it was reasonable given the amount and quality of work involved. That’s why I chose them for the job. Nathaniel and his team arrived on time and were professional, courteous, and very hardworking. The project took three days because the ductwork was extensive and the attic space was tight, but they managed to finish everything without causing any damage to my home. Every day, they made sure to clean up both inside and in the garage. Once the work was done, Nathaniel and I went through a checklist together to make sure everything was completed as planned. It’s still early, but so far, everything is working exactly as expected. The downstairs now cools evenly throughout the entire area, and the upstairs is much more comfortable. This has been my best experience ever with any contractor working on my home. The team did an outstanding job, and I would gladly recommend them to anyone looking for HVAC services.

We had a problem with our furnace, which was actually caused by the manufacturer, not the repair company. Every time we called, they sent someone out right away and worked very hard to fix the furnace issue. We are really glad we chose this company, because they handled everything in a very professional and honest way. It was a tough situation dealing with the manufacturer, but the team made sure everything was taken care of for us. Based on our experience, we highly recommend them for furnace repair because of their great staff, like Nathaniel and Barry, and their dedication to customer service.

When I bought my house, I knew the furnace might have been older than what the previous owner said. The inspector couldn’t find the manufacturing date, so I figured it was probably at the end of its lifespan. Last night, I noticed the furnace wasn’t heating properly, so I called a local service company around noon. They gave me a window for arrival, and Nathaniel showed up right on time. He checked the furnace and found out it was 14 years old. Nathaniel explained all my repair and replacement options without any pressure. I chose to have the furnace replaced as soon as possible. Within a few hours, my new furnace was installed and the old one was removed. Barry also helped with the job, and both of them were knowledgeable, professional, and respectful. At first, I thought about switching to a different type of heating system, and they were ready to do that if I wanted. Nathaniel took the time to explain the pros and cons, especially about energy use and possible extra installation steps, so I could make the best choice. I appreciated his honesty, since they could have just gone ahead with a more expensive installation. I also received a helpful discount for my service. I will definitely recommend them to friends and family, and I’ll use their services for any future furnace or HVAC needs.

The team at Champion Heating & Air Conditioning did an amazing job with our AC repair. I came across their great reviews, which encouraged me to reach out. All the positive feedback I read was spot on! What really impressed me was how much Barry and his crew cared about the customer. They arrived on time and were very professional. Barry took the time to explain everything clearly, ensuring I understood the entire process. He replaced our old heat pumps, which were over 20 years old, and made a few affordable upgrades. Now, even our bonus room stays nice and cool, which it never did before. The crew was friendly and respectful, and they tidied up everything once they finished. The new AC units are incredibly quiet. Not only was the pricing several hundred dollars less per unit, but the quality of their work was outstanding. I couldn’t have asked for a better experience. They were honest and truly took pride in what they do.

We recently had our new furnace installed here in Waban, and I’m really impressed with how quickly it started heating our home on a chilly morning. I want to thank the whole crew, especially Nathaniel and Barry, for their hard work getting our furnace and HVAC system set up. The installation was a big job, but they handled everything smoothly, even with the complicated setup. Over the years, this team has always taken great care of our furnace repairs and regular maintenance. They are professional, reliable, and always show up when they say they will. I really appreciate that they explain all the options and sometimes even suggest the most affordable solution rather than just pushing for the most expensive fix. Their honesty and work ethic give me peace of mind, especially with the cold winters we get here in Massachusetts. Still a five-star experience every time!

Champion Heating & Air Conditioning was the third company I contacted for a quote to replace my furnace. I almost went with another company, but was encouraged to get a quote from Champion Heating & Air Conditioning before making a final decision. Nathaniel provided a very clear and affordable estimate, using reliable brands and offering several options. The price was thousands less than the other quotes I received. After signing the paperwork, I worked with their office to schedule the installation, HERS testing, and final inspection. The whole team was friendly, professional, and kept me updated during the process. The installers arrived on time, handled everything smoothly, and finished by the afternoon. I am very happy with the furnace installation and would highly recommend them for furnace repair and replacement services.

Barry from Champion Heating & Air Conditioning did a fantastic job with our heater repair. He arrived right on time and explained everything about our furnace and heating system in simple terms. The work was done with real skill, and now we feel confident our furnace will work perfectly when winter comes. It's great to know there are reliable companies out there helping people with heater repairs. We really appreciate the excellent service.

The technician, Nathaniel, showed up right on time and got started on my AC right away. He asked a few questions to understand what was going on with my cooling system, and then got approval to upgrade my thermostat to a newer model. While he was working up in the attic, he checked everything to make sure there weren't any other potential issues with my air conditioning unit. After installing the new thermostat, he walked me through how to use it step by step. Nathaniel was very professional and knew exactly what he was doing. By the time he was finished, I felt confident that my AC problem was fully fixed and wouldn't be an issue again.

After my heating system stopped working on a Friday morning, I got a recommendation from a friend who also works with HVAC companies. I called the team, and they sent Nathaniel over by the afternoon. Nathaniel quickly diagnosed the issue as a faulty exhaust motor. He ran some tests to be sure, then replaced the part right from his truck. My heat was back on within about an hour. The whole service, including the replacement motor, cost around $500, which I thought was fair. Nathaniel was very friendly and took the time to answer my questions about possibly upgrading to a new furnace in the future. I’ll definitely reach out to them again for any heating or cooling system needs.

I highly recommend this company for furnace repair in Waban. My family and I called on short notice, and they were able to fit us in quickly for an appointment. Nathaniel showed up right on time and carefully inspected our furnace. He found the issue fast and explained everything clearly. The service was respectful and above and beyond what I expected. They were also flexible and understanding when it came to payment options, which really helped us out. Nathaniel made sure our furnace was up and running smoothly so we could stay warm during the cold Massachusetts weather. We truly appreciated the neighborly attitude and great customer service. I’ll definitely be calling them again for any heating needs. Highly recommend!

When I noticed my baseboard heating wasn’t working, I started calling around for help but couldn’t get any response from other service providers. Thankfully, I found Champion Heating & Air Conditioning and spoke with Barry. The answering service was polite and handled my request efficiently. Barry called me back right away, listened carefully to my issue, and talked me through some possible causes over the phone. He showed up at my house in Waban exactly when he said he would. Barry quickly diagnosed the problem with my boiler and resolved it without any hassle. He also explained what steps I could take to avoid similar heating issues in the future. Barry was friendly, knowledgeable, and clearly experienced with HVAC systems, especially boilers and baseboard heating. His rates were fair, and I appreciated that I could pay online, making the whole process easy and convenient. I highly recommend this company for any heating or air conditioning service. Barry made a stressful situation simple, and I felt confident I was in good hands.

I had a furnace put in a couple of years ago, and recently my AC stopped working because there was an error code showing up on the furnace. One of the bigger HVAC companies charged me a $99 fee just to look at it, and then told me I needed a new control board for around $850. That didn’t seem right, so I reached out to the original furnace installer to see if they could help. Nathaniel from the company got back to me quickly and really showed what good customer service is all about. I paid a $125 service fee for the visit, and he was able to figure out the real problem in just a few minutes. It turned out to be a small part that was actually covered under warranty, not a whole new control board! Nathaniel went and grabbed the part and had everything fixed in less than 10 minutes. I learned my lesson—next time I have a furnace or heating problem, I’ll call them first. It’s clear that the smaller, local companies in MA really know their stuff and care about their customers. I saved their number and won’t be calling anyone else for furnace repairs from now on.

Champion Heating & Air Conditioning arrived at my home in Waban very quickly after I called about my furnace not working. I wasn’t sure what to expect since it was my first time using them, but a friend recommended them. Nathaniel was friendly and professional from the start. After checking out my old furnace, which was over 40 years old, he let me know it needed to be replaced. The estimate for a new furnace was much lower than I thought it would be, and they were able to install it the very next day. Nathaniel even made a few updates to my water heater to bring it up to code, all at no extra cost. He took the time to explain all the charges clearly. I really appreciated how honest and caring he was throughout the process. I would definitely recommend this company to anyone needing furnace repair or installation—they truly care about their customers!

Nathaniel was fantastic! He was very patient and really knew his stuff when it came to AC repair. I had an issue with my air conditioner right before a stretch of hot weather in Waban, and he made sure I wouldn’t have to go without cool air. He came out to my house right away, even though it was during his personal time, just to help me out. At first, the AC unit seemed to be working fine, but as soon as he was about to leave, the problem started up again. Nathaniel came right back in and took another look, and got things running smoothly. After talking it over, I decided it was best to replace my old AC unit before the issue got worse. He installed the new system the very next day, making my repair a top priority so I wouldn’t end up in an emergency with no cool air. The service was fast, professional, and made things stress-free.