Reviews of local pros in Waban, Massachusetts

4.9 based on 53 reviews Back to the listing
    5

    After another company quoted me $7,000 and said I’d have to wait for days to get my AC fixed, I reached out to this local Waban team instead. My house felt like an oven, almost 85 degrees, and I was desperate for cool air. They sent out Barry, who showed up just 30 minutes after I called. Barry was friendly and knew exactly what he was doing—he fixed my AC unit in about 10 minutes and even installed a new thermostat, all for just $330. He was professional, honest, and fast. I highly recommend this company for any AC repair in Waban, and I’ll definitely call them again if I ever need help with my air conditioning.

    5

    i highly recommend this company for ac repair and maintenance. right from the start, they stood out from other businesses i’ve tried. nathaniel came by to check out our old ac system and was very thorough, knowledgeable, and explained everything clearly. he pointed out some problems with our air conditioning unit that other companies had missed before. we went ahead and got a new ac system installed, and they made the whole process easy, from figuring out payments to the actual installation. the technicians on site were professional and really knew what they were doing. if you need advice or service for your ac or hvac system, i can't recommend them enough. i’ll definitely call them again for any future properties.

    5

    When our air conditioner stopped cooling, I reached out to Champion Heating & Air Conditioning late in the afternoon, expecting that we’d have to wait until the next business day for help. To my surprise, Barry was close by and arrived at our home in no time. He quickly figured out what was wrong with our AC and had it working again within the hour. His expertise and straightforward approach made the whole process easy for us. We really appreciated the fair pricing and the positive attitude. In the past, another company had charged us a much higher price for adding Freon during a routine AC check, but Nathaniel explained what the usual cost should be and helped us understand how to avoid overpaying in the future. It was clear that honesty and customer care are important to them. It’s a relief to finally find reliable and trustworthy people for our AC and heating repairs and maintenance. From now on, we know who to call whenever we need help with our system. Thanks for the excellent service and for taking the time to answer all our questions about our AC!

    5

    I highly recommend this heater repair service. i called to make an appointment and they showed up the very next day, just like they promised. barry took care of the heater quickly, and made sure to clean up everything before leaving. he even picked up some leaves around the area for no extra charge. their prices are very reasonable too. if you need to speak spanish, they can help you out with that as well. what really impressed me was how hard they worked. even though it was warm out in waban, barry insisted on finishing the heater repair right away instead of coming back another day. he wanted to make sure the job was done the right way and didn't leave anything unfinished, which is rare to see. after this great experience, i feel confident knowing my heater is working again and i’ll definitely keep using their service in the future.

    5

    My furnace stopped working in the middle of the week here in Waban, and the team was able to come out the same day. Nathaniel, the technician, arrived right on time and called ahead before each visit. He quickly found the problem with my furnace, ordered the needed part, and came back the next day to finish the repair. My heat was working again much faster than I expected. I had reached out to a few other furnace repair companies, but they couldn’t schedule an appointment for several more days. The whole process was handled very professionally from start to finish. I’m really happy with the fast, friendly, and reliable service I received for my furnace repair.

    5

    Nathaniel came to my home a couple of times to check out my old furnace that was having issues. He didn’t charge me for those visits, explaining that since he hadn’t fixed the problem yet, there was no need for a fee. Nathaniel clearly explained my choices between fixing the old furnace or upgrading to a new HVAC system. After talking it over, we decided that installing a new unit would be more cost-effective in the long run. Within just a couple of days, the new furnace was installed. The work area was spotless—no mess or footprints left behind. After the installation, Nathaniel took the time to walk me through everything, making sure I understood how my new heating system worked. The metal ductwork he put in looks very well done and professional. I highly recommend this company for anyone in need of HVAC repair or installation. They really know their stuff and provide great service!

    5

    i recently had champion heating & air conditioning repair my furnace at home. nathaniel and barry, who handled the job, were both very knowledgeable, polite, and professional throughout the process. the furnace repair was done with great attention to detail, and they made sure not to rush anything, taking the time needed to get everything working perfectly. since the repair, my furnace has been running smoothly, keeping my home warm even during the coldest days here in massachusetts. i am extremely satisfied with the quality of their work and would definitely recommend their furnace repair services to anyone needing help with their heating system.

    5

    nathaniel and his team provided excellent ac repair service. i called hoping to get scheduled soon, and to my surprise, nathaniel showed up within a couple of hours to check my system. after looking it over, he explained that my old ac, which had been repaired and maintained for over 20 years, was finally at the end of its life. nathaniel got the unit running again temporarily and promised we wouldn’t be left without cool air while he ordered a new system. our new air conditioning unit is now installed, and we really appreciate the new programmable thermostat and its easy-to-use features. as someone with many years of experience in construction, i felt confident in nathaniel’s work and didn’t even consider getting quotes from other companies. fantastic job!

    5

    here’s a revised version following your instructions: once again, outstanding heater repair service! i just want to thank the team for helping us out in Waban. our heater broke down early one morning, and nathaniel came by that same afternoon to take a look. he explained all our options clearly, and we chose to get a new heating system, which they installed by the end of the week. the whole crew is really easy to work with and always quick to respond to any heating issues. i can’t say enough good things about this company. they took on a heater repair job that no other business would even consider. everyone i spoke with was knowledgeable, helpful, and very polite when i explained our situation. they arrived the same day with a plan and estimate, and started the repairs within two days. they replaced all the old ductwork in our crawl space, got rid of a bad odor, and even cleaned and sanitized our heating unit. these folks truly go above and beyond with their heater repair work, and i am so grateful for everything they did for us. it’s rare to find a company that cares this much about their customers. if you need any heating or cooling repairs in Waban, don’t hesitate—call them! you’ll be glad you did.

    5

    After our power went out, our furnace started acting up and making unusual noises. The next morning, I called for furnace repair service. Nathaniel arrived promptly and quickly figured out that the furnace had stopped working. He disconnected it so we could safely restore power to other areas of the house. Nathaniel also took care of a faulty outlet for us. He was very professional, efficient, and knowledgeable, and provided outstanding service—even on a weekend. We’re always impressed with the excellent customer care this company provides.

    5

    Outstanding AC repair service—plus friendly faces! I called in and spoke with Nathaniel, who quickly arranged for Barry to come out to our home in Waban. Barry clearly has a lot of experience with air conditioning systems and explained everything in simple terms, so I felt confident making the right choices for our AC repair. Our older two-zone AC system needed some professional attention, and the repair was finished in just a few hours at a very reasonable price. I had checked around and was quoted much higher prices per pound for R22 refrigerant elsewhere, but here I got a much better deal—and even received a Freon upgrade. Barry also performed a thorough pressure test at 200 psi and flushed the system with nitrogen, showing real expertise. This was my first time using this company for AC repair in Waban, but after such a great experience, I’ll definitely call them again when I need AC service in the future!

    5

    Champion Heating & Air Conditioning is always our first choice for AC repair. My husband and I live in a very old, drafty house in Waban, and it’s always been tough to keep the temperature comfortable, especially during the cold winter months. When our AC stopped working and the house started feeling warmer than usual, we knew we needed help. Nathaniel showed up quickly, checked our thermostat, and did a full inspection of our AC system. It took a little while for the house to cool down, but thanks to his work, everything was running smoothly again. Since then, we haven’t had any more problems, but if we do, we’ll definitely call again. It’s rare to find a company that’s honest, professional, and doesn’t try to sell you things you don’t need. The team here really takes care of their customers, and we highly recommend their AC repair services to anyone in Waban. You can always count on them to do a great job!

    5

    I received excellent service and great pricing for the installation of a new furnace, air conditioning unit, and humidifier. When I needed help with my daughter's broken furnace, Nathaniel took the time to explain why the old unit failed so early and pointed out issues with the previous installation that caused problems. He clearly described how he would fix these issues to ensure a proper setup and even helped us save space. The installation was completed right on schedule, and both Nathaniel and his team did a very neat and professional job. We are extremely satisfied with how everything turned out and would highly recommend their HVAC services.

    5

    I am extremely glad I went with Champion Heating & Air Conditioning to repair my heater and upgrade my thermostat. From my first phone call to the final check, everyone I dealt with was very professional, courteous, and knowledgeable. The repair work on my heater was done carefully, with a lot of attention to detail, and they kept everything tidy throughout the process. Nathaniel set up and programmed my new thermostat, taking the time to walk me through all its features and making sure I understood how to use it. He made it easy for me to get comfortable with the new system. When it came to the paperwork for rebates, Barry took care of all the forms for me, including the serial numbers and model details, so I didn’t have to stress about any of it. That kind of extra help really made the experience stand out. On top of that, I now have a 10-year full replacement warranty on my heater if anything ever happens, plus 10 years of free parts and labor. I feel confident knowing I’m covered for the long run, especially in MA where reliable heating is so important. The whole process was smooth, stress-free, and handled with great care. I truly appreciate the outstanding service!

    5

    Nathaniel and his team are excellent—very trustworthy, professional, and skilled when it comes to HVAC systems. I was having trouble with my upstairs HVAC unit not cooling the rooms well, and Nathaniel responded quickly after I called. He explained the issues clearly, even showing me photos of where there were leaks, and guided me through what needed to be done to upgrade our system. He took the time to help me choose the right HVAC unit that fit both our needs and our budget. I was also impressed with the whole crew; everyone was friendly, courteous, and knew a lot about heating and cooling systems. I highly recommend this company for anyone needing HVAC services.

    5

    We have been using this company in Waban for over 10 years for our furnace repair and maintenance, and we don’t plan on going anywhere else. The team, including technicians like Nathaniel and Barry, always delivers excellent service at a fair price. They handle our seasonal furnace tune-ups and recently installed a new furnace for us, making sure everything ran smoothly through the cold Massachusetts winters. We also really appreciate the helpful advice they give about other local services when we need it. It’s rare to find this level of expertise and customer care these days. Highly recommended for anyone needing furnace repair or installation in Waban.

    5

    We've called Champion Heating & Air Conditioning a few times now for heater repair in our new place in Waban. each time, barry was the technician who helped us. he always shows up quickly, is very polite, and really knows his stuff when it comes to heating systems. after moving in, we were worried about our heater not working right, even though we had a home inspection. we didn’t realize that home inspectors don’t actually check the heating units closely. barry did a full heater inspection for us and found that the gas heat exchanger was cracked in three places. he let us know right away that it wasn’t safe to use. thanks to his quick work, we got a new heating system installed in less than a week, just in time for the colder weather. if he hadn’t caught the problem, we could have turned the heat on and put ourselves at risk. i would definitely recommend this company to anyone who needs reliable and professional heater repair. barry made sure everything was safe, and we have peace of mind now that our heat is working perfectly.

    5

    Champion Heating & Air Conditioning provided fantastic service when our heater started leaking in the middle of winter here in Waban. We called for help, and they quickly sent Barry, who patched it up right away so we could stay warm until a replacement could be installed. We’ve used their heater repair and maintenance services several times, including our annual oil burner cleaning. Barry took the time to explain how our old boiler works and what to keep an eye on since it's getting up there in years. It was clear he knew his stuff and really cared about making sure everything was safe and running well. Overall, we were really impressed with the friendly and knowledgeable service!

    5

    I wanted to share my experience with the staff and technicians from this AC repair company. From the very first phone call, they were professional and courteous. The technician who came out, Barry, was outstanding in every way. He made sure to put protective covers on his shoes before entering my home, and he clearly explained every step of the AC maintenance he was doing that day. I used to work with AC units myself, and Barry’s explanations were detailed but easy to understand—he avoided complicated industry terms that might confuse someone. He was thorough with his measurements and observations, and he even showed me live readings and clear photos of what he was seeing. Barry carefully cleaned the outside AC coils, which really helps the system get rid of heat and run more efficiently. After finishing the summer AC tune-up, Barry shared his findings and gave recommendations without being pushy or trying to upsell anything. I appreciated his honest advice and calm approach. Thanks to Barry’s hard work and attention to detail, I feel confident in following his suggestions for my home’s cooling system. As a homeowner and someone who knows a bit about HVAC work, I can honestly say you’ll be in good hands with Barry. He was organized, trustworthy, patient, and communicated everything clearly. The whole process was smooth and left my home peaceful and comfortable.

    5

    I decided to go with Champion Heating & Air Conditioning because i knew i could rely on them for honest furnace repair and replacement service. I had used them before to swap out my home’s old furnace, so i felt comfortable reaching out again. nathaniel, the sales rep, walked me through all my options and took the time to explain any furnace terms i wasn’t familiar with, which helped me make the best choice for my house in waban. When it came time for installation, the techs arrived right on schedule with all the tools and parts they needed. The whole process was smooth and hassle-free. Later on, i needed help with the furnace at my office, which was getting pretty old and had already given us trouble before. They came out promptly, checked the unit, and did some maintenance to keep it running a bit longer while we figured out the next steps. I appreciated that the sales info clearly listed all the details for each furnace option, and nathaniel was there again to answer my questions. On installation day, the team showed up when expected and worked efficiently, even bringing extra metal sheets to replace the rusted drip pans from our old furnace. We hardly had to pause our workday—clients could still come in, phones were answered, and business kept moving while they handled the install. At one point, we even had a laugh racing to remove window screens for their power cord. The technicians were polite and careful, making sure not to get in the way when i needed to step out. With only a couple quick interruptions, everything got done on time and we had the new furnace working perfectly. I definitely recommend this company for anyone in waban looking for reliable furnace repair or installation, whether it’s for home or office. Their customer service—from explaining the order to finishing up the install—means more to me than finding the lowest price. You might see cheaper offers, but you won’t get the same level of care and support.

    5

    I had a great experience with this AC repair company. They installed a new air conditioning compressor and coil for us, and the work was handled quickly and professionally. When some ductwork around the coil needed extra taping, technician Nathaniel made sure to take care of it before finishing up, so everything was sealed properly. They were also careful when handling the refrigerant, making sure the area was clean before they left. Later on, I called them again to replace our furnace when it stopped working, and once again, they did a fantastic job. They even fixed up some issues from the previous installation to make sure everything was perfect. I am very happy with the service and would definitely recommend them for any AC or furnace repairs.