Home Services reviews in Waltham, Massachusetts

4.8 based on 800 reviews Back to the listing
    5

    last time i had my carpets cleaned in waltham, calvin from a local company did an amazing job, so i left a great review. this year, i decided to try a different carpet cleaning service because i'd seen their vans around my apartment complex and heard they were okay. i moved out everything except two couches, a recliner, and a small table that’s easy to shift. when i got back, i noticed some carpet stains i had asked them to pretreat were still there. plus, they didn’t move the furniture or clean under it—the plastic mat from the last cleaning was still in place and the carpet underneath wasn’t even wet. the price was a little lower, but now i realize that paying a bit more for quality is worth it. calvin and his team really know how to get carpets fresh and spotless in waltham. i’ll be sticking with them from now on!

    5

    I had a fantastic experience with Best Waltham Carpet Cleaners. We reached out for assistance in cleaning a beloved couch that had become dull and dirty over the years. I thought it might be beyond saving, but Wyatt assured us they could handle it. They dedicated a remarkable amount of time to the task, and they made this cherished piece of furniture look incredible again! The transformation was astounding. Plus, the price was excellent. They were careful, attentive, and outstanding in every aspect. I can't recommend them highly enough!

    5

    I had a fantastic experience getting my two living room rugs cleaned. After a flood in my apartment, I was worried about the damage to my rugs, but the service I received was outstanding. The team came out quickly and provided me with thorough information on how to restore my rugs effectively. Robert, the technician, arrived right on time and was very professional. He communicated well, was polite, and helped me set up a convenient delivery schedule. Robert kept in touch as planned and delivered my rugs at the agreed time. I am extremely pleased with the quality of the cleaning service. My rugs look amazing now! Due to the excellent restoration and service I received, I highly recommend this carpet cleaning service.

    5

    I first searched for a carpet cleaning company online and came across a funny and creative ad that caught my eye. I really appreciate it when a carpet cleaning service is both professional and friendly, so I decided to give them a call. I spoke to Calvin on the phone, and he was very thorough, knowledgeable, and explained everything clearly. My new home had been home to several cats, so the carpets needed a deep clean. Calvin gave me a clear plan and estimated costs, which made things much easier. Even on very short notice, they were able to come out the next day! Although I couldn’t be there, my wife kept calling to tell me how hard the team was working. When I arrived, the staff showed me everything they had done and gave me tips for keeping the carpets clean. The before and after photos were incredible—such a huge difference in just a few hours! I would absolutely recommend this company to anyone needing carpet cleaning. If you want top-notch service, this is the company for you!

    2

    This review is NOT about the quality of the carpet cleaning, but how they quote the job over the phone. The way they quoted the job is misleading. The phone rep did not explain that there are 3 levels of cleaning. Clearly my quote was for the lowest level of service, which isn't even a shampoo cleaning. The technician explained the 3 service levels. I chose to go with the middle level, but it was several hundred dollars more than quoted over the phone. That feels like a "bait-and-switch" sales tactic. I'll take my business elsewhere in the future.

    4

    With four big dogs, three little grandchildren, and a teenage son, we need to have our carpets professionally cleaned twice a year, and sometimes even more during emergencies. We have been relying on Best Waltham Carpet Cleaners since we got our second dog seven years ago, and we've always been pleased. Their prices are fair, and the service is prompt, professional, and thorough. Today, Calvin did an excellent job, and even though our latest pup tried to mark his territory again, it’s a testament to the great cleaning we received! I might just have to keep them on speed dial.

    5

    really great company for carpet cleaning and the people are awesome! they came out to my house in waltham to clean the carpets. they also noticed some spots on the rugs and took care of those for a small extra cost. the carpets turned out super clean and fresh, but what really matters is these are honest, friendly folks! we needed to change our appointment because of the sale of our house, and they were very flexible with scheduling. they kept in touch, answered questions quickly, and even sent pictures during the cleaning process. if you haven’t chosen a carpet cleaning company yet, you should definitely call them! highly recommend!

    5

    Robert and Wyatt did an amazing job cleaning and sanitizing the carpets and pew cushions at our church in Waltham. I wanted to wait to write this review until after the holiday season so I could hear feedback from our parishioners, and we received many compliments. They were both friendly, professional, and honest. The rate they gave us was better than others we checked. I will definitely use them again soon for more carpet cleaning in our church and offices. I highly recommend them to anyone looking for carpet cleaning services.

    5

    Big thanks to Best Waltham Carpet Cleaners! I’m not usually big on carpets, especially with pets around, but Wyatt really did an amazing job cleaning mine! Totally worth it! As someone who runs a business myself, I get the idea that you might not be the cheapest, but you’re also not the most expensive. I’ve tried saving money on carpet cleaning before, so I know everyone wants a good deal, but you really do get what you pay for. Focusing just on price can cost you more in the end if you don’t think about quality. I’m thrilled with how fresh and clean my carpets look now, and I wish I had called for help much sooner!

    4

    From start to finish, Wyatt was a true professional. He quickly replied to my first message and set up a carpet cleaning appointment that worked for me. On the day of the cleaning, Wyatt arrived right on time and was very polite and respectful the whole time. Wyatt explained the carpet cleaning process clearly and answered all my questions. He made sure to protect my home during the cleaning and left everything spotless when he was done. The results were amazing—my carpets look fresher and cleaner than ever, and I noticed a big difference right away. I highly recommend Wyatt for anyone needing carpet cleaning. His dedication and skill really show in the excellent job he did. If you need your carpets cleaned, you won’t be disappointed!

    5

    You should reach out to Best Waltham Carpet Cleaners if you want your carpets looking fresh and spotless. Wyatt listened carefully to my concerns and arrived right on time. My stairs and carpets were in terrible shape before, but now they look almost brand new! I was thinking about replacing the carpet after a bad experience with another service, but the team came in and did an amazing job. I highly recommend their carpet cleaning services!

    5

    We had a wonderful experience with our carpet cleaning in Waltham! Wyatt arrived a little early and took the time to look over the rooms before starting the cleaning. He worked really hard and made sure to do a top-notch job. Wyatt kept us updated as he worked and was very careful not to bump or scratch any walls or banisters. Our carpet is light-colored and has been in the house since before we moved in, so it wasn’t in the best shape. Now, it looks so much cleaner and we’re really happy with the results. The carpet doesn’t look brand new, but all the dirt and stains are gone. We should have called for a cleaning sooner! The service was excellent and we highly recommend them for anyone needing carpet cleaning in Waltham.

    5

    Came to our place in Waltham on very short notice and did an amazing job cleaning our carpets! Also, they called back after hours to confirm everything with us, which we really appreciated. Robert let us know when he was on the way and worked hard the whole time he was here. We had him clean our tile, grout, and carpets. Both the carpet and tile looked great afterward, and the grout looked especially good—it went from almost black to its original khaki color. Robert checked out the carpet first and explained what he was going to do. Our new home now feels so clean and fresh!

    5

    I tried Best Waltham Carpet Cleaners for the first time for my carpet cleaning. I wasn’t sure how it would go since I always used bigger advertised companies before. They kept in touch about the appointment, confirmed the day and time a few times, and responded quickly to my email. I liked that they sent a picture of the worker, Calvin, who would be coming—it made me feel comfortable. He arrived right on time and was very polite. He managed to remove a tough stain I thought would never come out, and now my chair looks completely new. I’ll definitely keep them in mind and use their carpet cleaning service again.

    5

    I have used Wyatt for carpet cleaning in Waltham for several years and have always been very happy with the service! Wyatt responds quickly to requests, offers great prices, and always does a really thorough cleaning job. When we moved into a house where the previous owners had pets, Wyatt came to help—he worked hard to remove all the stains and odors, and after using an enzyme treatment, even our dog stopped paying attention to those old spots. If you need your carpets cleaned regularly, I highly recommend giving Wyatt a call. You can trust the job will be done right!

    5

    Best Waltham Carpet Cleaners did an amazing job! Our carpets had years of dirt and stains, and I thought we might need to replace them. Wyatt, the carpet cleaner, was very friendly and professional. He even moved the furniture to make sure every spot got cleaned. When I got home, I was shocked at how fresh and spotless the carpets looked—almost like brand new! On top of that, the price was $50 less than what other companies quoted. I would definitely recommend them to my friends and family. They really care about doing a great job and have hardworking people like Wyatt.

    5

    As the Maintenance Manager of a luxury apartment complex, I know how important spotless carpets are for our residents and for making a good first impression during tours. Carpet cleanliness is always the first thing people notice. We have been working with a local carpet cleaning company here in Waltham for several years, and I wouldn’t think of using anyone else. They are always professional, dependable, and provide top-quality results every time. From the first phone call to the final walkthrough, their team is a pleasure to deal with. Whether it’s scheduling regular cleanings or handling emergency carpet stains after hours, they are always quick to respond and ready to help. Wyatt, one of their technicians, works on most of our jobs. He is hardworking, very respectful, and somehow manages to make even the toughest carpets look brand new. If you want excellent carpet cleaning at a fair price in Waltham, this is the company to call!

    4

    We had our carpets cleaned today, and Robert and his team were incredibly polite and attentive to what we needed. The results were fantastic—our carpets have never looked this clean and fresh before. The team did a thorough job from start to finish. We highly recommend them for any carpet and upholstery cleaning services. Their service goes above and beyond and is sure to impress.

    5

    If I could give more than 5 stars, I definitely would. This carpet cleaning team is incredibly skilled and professional, yet they are also friendly and approachable, which really helped make a difficult situation much easier. We had a major sewage backup that flooded the basement carpets in our apartment building. Robert and his crew showed up right away and got started on the cleanup immediately. They helped me through the entire carpet cleaning and restoration process and even assisted with the insurance claim. Their customer service truly stands out—second to none. I don’t think I could have asked for better support from any other company. I highly recommend Robert and his team for any emergency carpet cleaning or restoration services. I will absolutely use them again for regular carpet cleanings or any other services they offer. Great job to Robert and the crew!

    5

    i contacted a local carpet cleaning service to help with my cream colored living room furniture and the carpets in my kids’ bedrooms. every step of the process was smooth and pleasant. wyatt and the team arrived on time, ready to get started. the kids' bedroom carpet looked brand new after they finished, which made me really happy as a parent. the living room set came out looking refreshed and spotless, almost like it's new again. after they finished the job, they made sure everything was neat and tidy. everyone on the team was reliable, friendly, and really knew what they were doing. the customer service was excellent, and i’ll definitely keep using them!

    5

    Wyatt cleaned the carpets in three rooms of my house in Waltham. This was our first carpet cleaning since moving in, and the carpets now look just as fresh and clean as when we arrived. We have a small dog who sometimes has accidents, and Wyatt did a great job removing the stains after carefully checking the spots and explaining how the cleaning process works. He was friendly and professional, and even brought treats for our dog, which she really enjoyed! I will definitely use this carpet cleaning service again and recommend them to anyone in Waltham looking for reliable carpet cleaning.