HVAC reviews in Waltham, Massachusetts

This is my second excellent experience with this company. The first time, I needed furnace repair for one of my rental properties in Waltham. Their pricing was very reasonable compared to other estimates I received. The technicians showed up on time and completed the furnace repair when they said they would. There was a small issue afterward, but they quickly returned and fixed it right away. For the second job, I had them repair the furnace in my own home. The customer service was fantastic. They installed a high-quality unit and once again offered the best price among the companies I contacted. David was very easy to work with and didn’t pressure me into buying a more expensive furnace. He answered all my questions clearly and honestly. I highly recommend this company for anyone in Waltham needing furnace repair.

We recently had a hybrid Trane heat pump (XV20i) and gas furnace (S8V2) HVAC system installed in our Waltham home by PerfectTemp HVAC Service. Brandon came out to meet with us and patiently explained the advantages of heat pumps, helping us understand what would work best for our needs. We compared quotes from a few different companies, and while prices were similar, the installation plan from this team stood out for its quality and attention to detail. Installation was scheduled promptly, and everything was completed efficiently in just one day. The crew was friendly, professional, and worked quickly. They even took the extra step of repainting our attic stairs after needing to remove them to get the new furnace in place. Brandon also handled all the paperwork for rebates from Trane and our local utility, making the process easy for us. The office staff was very helpful with scheduling, arranging the city inspection, and registering our new system. We're extremely happy with both the service and the performance of our new Trane system. Highly recommend if you need HVAC work done in the Waltham area!

We recently had a new furnace installed in our home. From the very beginning, Brandon and his team made sure to listen to our needs and kept us informed every step of the way. After reaching out online, we quickly got a friendly call to discuss our options. Brandon set up a no-pressure video consultation where he explained different furnace solutions and really took the time to make sure we were choosing the right fit for our house. We even had the chance to see some of the furnace models in person, which was extremely helpful since we were replacing an old heating system that just wasn’t working well anymore. Brandon and his crew came to our home, took careful measurements, and made sure to recommend the right size and type of furnace for our space, all based on their many years of experience. On installation day, the team was prompt, courteous, and made sure to leave everything neat and tidy. We’re thrilled with how well the new furnace heats our home now—everything works smoothly and keeps every room comfortable. If you’re looking for a reliable furnace repair or replacement service, you can trust Brandon and his team to do a great job.

Brandon and William did an outstanding job installing our new low temperature heat pump system. They were courteous, friendly, and very professional throughout the process. To keep our home clean, they carefully put down protective tarps over the carpet and hardwood floors while working. Brandon and William made sure the installation was done right, and double-checked that everything was working as it should. After finishing up, William took the time to explain how to use the remote control and went over all the different features of our new heat pump. The whole team gave us excellent customer service from start to finish. I would highly recommend them to anyone in Waltham looking for HVAC services!