HVAC reviews in Waltham, Massachusetts

4.9 based on 340 reviews Back to the listing
    5

    i wanted to use a local company for our furnace repair and they did not disappoint. we came home and found out that our old furnace had finally stopped working. all the technicians i met, including brandon, grant, and william, were very patient and took extra time to explain everything. they walked us through the first service call and helped us understand what kind of furnace would work best for our home in waltham. on installation day, they worked quickly and made sure everything was done right. the whole furnace replacement process was smooth and finished on time. i would definitely recommend them if you need furnace repair or installation.

    5

    I can't say enough good things about PerfectTemp HVAC Service. I use their heater repair services for the bank I manage in Waltham, and recently needed help at my house too. After a storm, our blower motor stopped working. I called and even though it was a holiday, William came out that same day to help. He kept me informed the whole time, and as soon as the part was available the next business day, he arrived early to fix it. I’ve always been happy with their heater repair at my workplace, but now I’m even more impressed with the service I got at home. My husband was also very satisfied! William is prompt, honest, friendly, and you can tell he really enjoys his work. I’ll definitely keep using their services.

    5

    When my furnace started acting up and wouldn’t stay running—or sometimes wouldn’t start at all—I needed help fast. I reached out to a local heating repair company in Waltham, and they got me an appointment the very next day. Grant was the technician who came out, and he was very friendly and explained everything he was doing step by step. Even with my dogs trying to get his attention, Grant stayed focused and even took a moment to play with them, which I appreciated. He ran a lot of tests and kept me updated as he worked on my furnace. After making some adjustments, he made sure the furnace ran for a while before leaving. Unfortunately, not long after he left, my furnace stopped working again. I called the company back, and they were very responsive—Grant returned in less than half an hour. He did more troubleshooting, and when he ran out of ideas, he called his supervisor, William, for some extra help. Once William finished up a service call, he joined Grant at my house. Together, they carefully checked everything and finally discovered a wasp nest blocking the exhaust tube, which was stopping the airflow. They cleared it out, and now my furnace is working perfectly. With the cold nights we get here in Waltham, I was really relieved to have my heat back so quickly. I highly recommend this company for anyone needing heater repair or HVAC service!

    5

    After moving into my home, I quickly realized my HVAC system was outdated and the water heater was old and inefficient. I was referred to PerfectTemp HVAC Service, and I couldn’t be happier with the results! First, they handled the removal of my broken mini splits and installed a brand new AC/heating system. The installation was fast and clean, with no mess left behind. They even worked with a painting contractor to repair the walls where the old system had been. A bit later, Brandon came out to replace a faulty control panel on my new tankless water heater, making sure everything was running smoothly. They also took care of grounding my electrical panel and installed a shut-off switch for extra safety. On top of that, they put in a 220V box and wired it for my hot tub, making sure everything was set up perfectly. Every technician has done a top-notch job, and I especially appreciate the positive attitude they bring to each visit. It's clear they enjoy their work, and that makes a big difference. I highly recommend them for anyone needing HVAC, plumbing, or electrical services.

    5

    I can’t recommend this AC repair team enough. I was referred to them when I bought my new house in Waltham and needed to replace the heat pump and update the HVAC system in the attic. Grant went above and beyond, patiently answering all my technical questions—even when I had a lot! As soon as I saw how knowledgeable and professional the team was, I felt completely confident having them quote and handle the job. Brandon and the rest of the crew did a fantastic job, finishing the work quickly and exceeding my expectations. I had high standards, but they delivered great results. I’m very happy with the service and look forward to working with them again in the future.

    5

    If you’re searching for a reliable furnace repair company, you won’t need to look any further. Years ago, a friend recommended this business when we woke up to no heat on a freezing winter morning. They sent David over right away, fixed our furnace quickly and professionally, and got our home nice and warm by lunchtime. We’ve trusted them ever since. We have a few properties, and this company always makes sure we stay warm during the cold Massachusetts winters and comfortable in the summer. They automatically deliver our heating oil, take care of our annual furnace maintenance, and handle air conditioning tune-ups, too. Just this morning, they installed a new mini split system, and the whole process was simple and smooth. Grant and William did a fantastic job and were great to work with. If you’re considering a new furnace repair service, this team is the best—always dependable and experienced!

    4

    I can’t recommend these guys enough for furnace repair in Waltham. Brandon and his team were professional, respectful, and kept everything tidy during the entire furnace installation. We got quotes from several different HVAC companies, but Brandon was the only one who truly understood what size furnace we needed for our home and offered the most reasonable price. Our house is older and has some tricky spots with no easy access to certain rooms, but the team had no trouble working around those challenges. They listened to what we wanted and made sure the new furnace was set up exactly as we asked. The installation went smoothly and quicker than we expected. Now, our home stays warm and comfortable, even during the cold Massachusetts winters. If you need furnace repair or installation, don’t waste time shopping around—go with this company. I’m very happy with their work and highly recommend them!

    5

    I had a really good experience with this heater repair company. I called them when my furnace started acting up, and even though it was a busy winter season, they scheduled me in right away. When my furnace completely stopped working a couple of days later, I called again, and they sent someone out to my house that same afternoon. The technician, Grant, was very friendly and professional. He figured out the problem and got my furnace working again quickly. Since I’m a first-time homeowner dealing with my first cold winter here in Massachusetts, I really appreciated how Grant took the time to answer all my questions and explain how my heating system works. I’ll definitely use their services again and recommend them to others looking for reliable furnace repair.

    5

    I've been relying on this HVAC company in Waltham for routine maintenance on my heating and cooling systems for several years. They always schedule appointments quickly, show up on time, and their technicians are friendly and knowledgeable. One time, when my furnace stopped working, Brandon came out right away and made sure my heat was back on fast, which is so important during the cold Massachusetts winters. They also helped me solve an issue with my oven vent that other companies couldn't fix. This locally owned business is truly skilled at what they do—I highly recommend them for any HVAC needs!

    5

    Brandon did an excellent job with our annual maintenance on our new air conditioning system. He was professional, friendly, and paid close attention to detail. Before finishing up, he shared helpful advice on keeping both our AC unit and furnace running smoothly. We rely on this company in Waltham for all our HVAC needs, including air conditioning, furnace service, and even room insulation projects. Their team has always been easy to work with, and their prices are very reasonable. Every technician we’ve met, including Brandon, has been friendly and professional. Highly recommend for anyone needing HVAC services in the area!

    5

    I recently had my old air conditioning unit serviced by PerfectTemp HVAC Service. Brandon came out to troubleshoot why my 22-year-old system wasn’t cooling properly. At first, I was worried the whole R22 system would need to be replaced since R22 refrigerant is no longer available. However, Brandon took the time to carefully check everything and discovered the real problem was with the condensate water pump connected to the evaporator coil. The pump wasn’t moving water out, so the high-level float switch was stopping the condenser from turning on. Instead of just recommending a costly pump replacement, Brandon inspected the pump and noticed it was running but not actually pumping any water. Suspecting a clog inside, he gave it a good shake to clear out whatever was blocking it. This simple fix got the pump working again, and the AC unit started up with no issues. Thanks to his honest and thorough work, I didn’t have to spend $500 on a new pump. The system is running smoothly now. I really appreciate the knowledgeable service and would recommend to anyone needing HVAC repairs.

    5

    when the fan motor on our trane central ac unit stopped working, i needed a quick fix. i reached out for help and was connected to perfecttemp hvac service. after explaining that our ac was important for medical reasons, they scheduled us for same-day service. william called me back soon after to get the model and serial number of our unit, making sure he brought all the parts that might be needed for the repair. he arrived promptly and got right to work. in less than an hour, our ac was up and running again, which was a huge relief, especially with the warm weather. the cost for both parts and labor was very fair, especially considering the quick response. the technician was professional, friendly, and made sure everything was working properly before leaving. i’m very satisfied with the service and would definitely recommend them to anyone needing ac repair.

    5

    I’ve used this company several times now for heater repairs, and they always live up to their great reputation. My latest experience was for a routine heater check-up. The technician, Grant, arrived early and was very professional, just like every time I’ve called them. He inspected all the parts of my heating system, made sure everything was running safely, and even updated my old thermostat to a newer, more efficient model. The service is always top-notch, and I feel confident knowing my heater is ready for the cold months in Massachusetts. I’ll definitely call them again when it’s time for the next maintenance.

    4

    We recently needed someone to check out our furnace because it started making a clicking sound. The technician, William, arrived right on time as promised. He provided us with clear estimates for fixing the current system, installing a new furnace with the same setup, and even for installing a different configuration. After talking it over, we chose to have a new system with the same setup installed. The team was able to come out the very next day, even though it was snowing and freezing cold in Waltham! They handled the installation quickly and professionally, finishing everything in just one day. We were really impressed with how efficient and responsive they were. It's not easy finding HVAC service this dependable, especially during the winter months in Massachusetts. We will definitely be recommending their HVAC services to friends and family!

    5

    When my air conditioner stopped working during a heatwave in Waltham, I reached out to a local AC repair company after seeing lots of positive reviews. From the start, it was obvious that their main focus was on providing excellent service instead of just making money. Brandon arrived at my home within 20 minutes of my call and quickly diagnosed and repaired my AC issue. He also took extra time to answer all my questions about my HVAC system and thermostats. The best part was that the price for the repair was very fair. This is by far the best AC repair experience I’ve had in Waltham. I would highly recommend them to anyone needing AC service!

    4

    We’ve had our furnace stop working a couple of times in Waltham, right when we needed heat. Both times, we called and Grant came out to our house quickly—one time he arrived within just a few hours. He fixed our furnace fast, and the price was very reasonable. We’re really happy with the service and how trustworthy Grant is. It’s a huge relief to have someone reliable for furnace repairs, and when it’s finally time to replace our unit, we know we’ll call him. It’s so important to have someone you can count on for honest advice and quality work.

    5

    When our air conditioner suddenly stopped working right as a heatwave started, we knew we needed help fast. We decided to call PerfectTemp HVAC Service and left a message hoping to get on their schedule soon. Even though our old AC unit was installed by them many years ago, they responded right away. David came out that same night to check everything, and William sent us a quote in less than an hour. By the next day around noon, I got a text asking if we wanted our new AC installed immediately! We were so impressed with how quickly and professionally everything was handled. The whole team was friendly, hardworking, and really cared about doing the job right. Over the years, they've also installed our furnace and hot water heaters, and every time the service has been excellent. We wouldn’t trust anyone else for our AC repair and replacement needs!

    4

    I’ve relied on this company for my furnace repairs and maintenance for years in Waltham. When my old furnace finally stopped working, I decided it was time to replace the whole heating system. The old unit was always too small for my house, and there was never enough airflow going back to the furnace. Brandon took the time to find the right solution and improved the return air to make the new, high-efficiency furnace run just like it should. He really solved the problem, while others just wanted to take the easy route. I’m very pleased with my new equipment and how much better my home feels now. I definitely recommend this company for furnace repair and installation, and I plan to keep using them for all my heating needs.

    4

    This was my first time using PerfectTemp HVAC Service for heater repair at my home in Waltham. Their technician, Brandon, arrived promptly and quickly figured out what was wrong with my heater. He took the time to show me the issue and clearly explained the steps needed to get it working again. The company handled everything smoothly with my warranty, and Brandon came back soon after with the replacement part to finish the repair. He was very professional, friendly, and made sure to leave everything clean and tidy when the job was done. Scheduling the appointments was a breeze, too. It was great to talk to someone right away when I called, without waiting on hold. I don’t usually leave reviews, but I was really impressed by how well everything was handled. My expectations were truly exceeded!

    5

    When our AC stopped working in Waltham, we were really worried because it was starting to get warm. William and his team responded very quickly, even coming out on a weekend to check things out. William gave us a straightforward and honest explanation of the problem, which made it much easier to decide what to do next. He came by personally to go over all our options and help us choose the best one for our home. The very next morning, two friendly and skilled technicians arrived and replaced our AC unit efficiently. From start to finish, the service was excellent, and the team’s professionalism and honesty really stood out. We’ll definitely be using their AC repair services in Waltham again!

    5

    If you need any work done on your heating or cooling system, don’t hesitate to reach out to PerfectTemp HVAC Service. Our central air unit kept losing refrigerant, and other HVAC companies just refilled it without ever checking for leaks. When I called, a technician named Grant was able to come by the same day, quickly found the leak, and fixed it right away. Since then, our AC has been running perfectly. Everyone was very polite and professional throughout the process. There was even a mix-up with the payment check, which got misplaced and wasn’t found for a while. Instead of simply depositing it unexpectedly, Grant went out of his way to leave a handwritten note at my old address explaining what happened and letting me know the check would be processed soon. That kind of thoughtfulness and attention to detail is rare these days. I highly recommend them for any HVAC work—great service, reliable repairs, and outstanding customer care.