Home Services reviews in Watertown, Massachusetts

They have been serious about rug cleaning and repair for generations. Hard to beat anywhere. Good pricing and they do just what they say they're going to do.

Have been taking my rugs here for decades. Professional and friendly. The rugs always look great.

Rob tackled a tough carpet job for me at a reasonable price. Pet stains and kid stains were pretty much handled and the 20 year old carpet can last a bit longer now. Just book him already.

Bon Ton was excellent. Easy drop off and pick up. Clear transparent pricing and quality work. Excellent customer service and communication. Could not ask for more. I highly recommend Bon Ton.

Have used them multiple times, and they always do a great job cleaning our rugs. Give us honest advice when the rug isn't worth saving.

These people are wonderful. My rugs look like new when they come back from Bon Ton. Great results, friendly and helpful folks!

I have used Bon Ton rug to clean many of my rugs for many years. They have always been professional and have done great job cleaning our rugs. I would recommend them highly.

I have been taking rugs to Bon Ton for many years. They take great care and are extremely knowledgeable on the topic. It's family-owned and they treat you like family. Highly recommended!

My 20 year old rug looks like new! The gentlemen who picked up and then delivered my rug were professional and pleasant. I’ve always used BonTon for cleaning my area rugs and certainly will continue to do so. Thanks!!

BON TON RUG has maintained, cleaned, repaired, and moth protected my antique oriental rugs, kelims, and weavings for 60 years. Simply the best in the craft of rug care. A trustworthy, professional, skilled family well known to collectors near and far. Forrest, Nantucket MA.

Experienced and intelligent people guided me to the best cleaning, appropriate for my antique rugs, including not bothering with one “noble wreck.”. The better ones were greatly improved. This family really knows what it is doing and does it very well.

Saved a beautiful, damaged wool rug that I thought was a goner, and at a great cost with excellent customer service. So appreciative and wish all businesses operated like them

Like the first reviewer, I have not been to Bon-Ton Rug Cleaners, so can't rate their services by my first hand experience. However, Bon-Ton is widely known as one of the best rug cleaning companies in the entire country, and is run by a family that is very kowledgeable about rugs and is highly regarded in the rug cleaning industry.

I have referred them to several friends and customers that relocated to the Boston area, and all have been thrilled with the service they've received from the team at Bon-Ton. If you have a rug that you really care about, you won't regret having it cleaned at Bon-Ton.

I had two valuable wool rugs cleaned by Bon Ton. I cannot give them a strong enough recommendation. These people are true professionals and know their business, which happens to be a family owned business. I felt they treated me like family and my rugs as if their own. I am very grateful to them for their attention and fine service.

The absolute standard bearer in rug cleaning. They’ve been doing it for like 100+ years and I especially like that they tell you exactly what’s going on with your rugs, if they need repair, if it’s gross and decrepit and at the end of its life, what kind of detergent is needed, etc. These people are the real deal and I will only ever take my rugs here. Plus, they are rock-solid, awesome humans.

Since I was a child my family has brought our rugs to BON TON to be cleaned and repaired. They have always made the rugs look like new. Excellent service... I am lucky to have them close by so I can continue to use their excellent services.

As promised on their site, they will continue to spot clean the rug as many times as it takes until further cleaning makes no difference. They cleaned my well used, stained and mildewed rug to look like its original self. I'm very pleased, and I will be using them again in the future. There are other places that offer one day cleaning, but I seriously doubt they can do as good of a job.

I have brought our rugs to Bon Ton for 20 years. We used to roll up our rugs and drop them off. Excellent customer service. Tells you what they think needs doing..repairs or stain removal. I am going for the pick up and delivery for the first time.

I recently brought two rugs to Bon Ton and I cannot believe what a beautiful job they did. One of my rugs, a kilim, was so stained that I just assumed I would have to get rid of it. Miraculously, they managed to clean it. I don't know how they did but my rug looks fantastic. The other rug that we brought it, same thing. It looks brand new.

Did a great job cleaning two of my oriental rugs that were in rough shape - great price, will be back!

Amazing service & team. They did a GREAT job cleaning several beautiful Iranian rugs with severe pet stains - I didn't think they could be restored! It was also wonderful to get to work with a local family business.