HVAC reviews in Woburn, Massachusetts

What can I say. Jomar is basically my second home. 9 years of working in woburn and working with the jomar staff has been amazing. Right down the line from Vinny, Phil, Alex and Brian have been extremely professional, helpful and just a overall great group of guys. They will always go out of there way to help you find a part or give you advice on something that you might not be familiar with. Thanks for being great guys!

Was good delivery however getting backed into there is bad.. get ready to scrape ur truck with the tree that's in the way or if you can manage to go down the alley (where Google GPS tells you to turn) you'd be better off but no telling if there will be any cars in the way. If you have a full sleeper cab and 53' trailer, I wouldn't recommend delivering here. I didn't do to bad however the guys tell me many drivers have problems getting it right. I just so happened to get it right but scraped my truck a bit.

This is a great plumbing company with extensive knowledge of building systems for complex, high-rise residential properties. Their team has been thorough and responsive and a pleasure to work with!

Garbage sales rep north region they don't reply or respond they leave you hanging do t wast your time

These AC units are garbage. I had to replace the condenser for 6k five years after installed. One of the units is now leaking water all over the place when running. Do not buy this brand. It’s not made well at all. This review is about the brand itself not any repair company.

Excellent service, the person was very friendly, fixed the unit promptly and answered all questions we had.

Service is always excellent. Very easy to make an appointment. Service men always professional and friendly

Fast response, and professionally done on a great 👍 timely manner. I will recommend them for any new, and old member. I have been using them for my properties since 1987. Job well done.

Excellent service! I had a leaking expansion tank. Made an online service appointment for the next day. Technician arrived promptly and replaced the tank in less than an hour. He had to replace the relay, which had to be ordered. Two days later it was replaced and the furnace was working perfectly. Very knowledgeable, courteous and friendly technician. Would definitely recommend HomeServe! AAA+++

I bought many years service plans from
HomeServe very professional work
Completed always very happy

Our Family has been Home Serve customers for 20+ years. Every single call was answered and our issues solved. They are fantastic. I believe we have 9 items on our plan and it is very reasonably priced and such a comfort knowing we are in great hands.

Wayne is the BEST! He is very professional and has a great personality. He’s very knowledgeable and always does a great job. I always request him to come to my home.
HomeServe is great with employees like Wayne!
This was a return visit to us from our favorite HomeServe technician! He was here a few weeks ago to do our yearly maintenance for air conditioner and furnace. We requested his return to install our new hot water tank. I wouldn’t want anyone but Wayne!!
We always ask for Wayne and are willing to wait for his availability.
He’s a joy to have working in our home!
Just look at his friendly smile 😃
He always has such a cheerful smile and great personality, willing to explain things to you and work with you!
I truly can’t say enough great things about him.
He’s the absolute BEST!! !

The technician arrived promptly, assessed the issue efficiently, and quickly resolved the problem. He was courteous, professional, and demonstrated a positive attitude throughout the visit. It turned out to be a simple fix, which he handled seamlessly. His personable demeanor and expertise made the entire experience smooth and pleasant! So glad I have Homeserve!

A/C problem at my home was quickly diagnosed, capacitor was replaced and functional A/C was operational. The HomeServe representative was highly professional, an excellent communicator and very respectful. Greatly appreciated service.

We are on the yearly maintenance plan. Appointment made quickly. Repair person was professional and friendly. and fixed the problem.

On July 23, 2025, Home Serve installed a new A/C system in our
house. 17 days later, on August 9, the system failed and we no longer had the benefit of our new air conditioner during some of this summer's hottest weather. Home Serve dispatched a service technician on August 10. He thought coolant might be leaking in the condenser, but did not attempt a repair. Home Serve then notified us that an engineer would come on August 11. No one came.
On August 12, Home Serve sent a different technician. He found that the condenser had leaked all the coolant. He made a repair
and we had air conditioning again. After a few hours, we found that the thermostat was unresponsive and we couldn't control
the temperature.
We called Home Serve and requested that they replace the system because we had paid full price for a NEW system, not a system in need of repair two weeks after installation. Home Serve said they would let us know the next day, August 13, how they would deal with our request. They did not respond to our request on August 13; instead they sent another technician who resolved the issue with the thermostat. On August 14, we
called Home Serve again to request removal of the faulty A/C
and full refund of the purchase price.
As of 2:30 PM today, August 15, Home Serve has still not
returned our call.

David from Homeserve was great. Excellent communication and great response time. From call to fix was less than 8 hours. Highly recommend Homeserve.

Very good experience with the technician that came to perform my yearly tune up and a second technician that came to replaced the thermostat.
They were very professional and helpful.

Terrible service (better: lack of service)! Been with the Company since they installed the 2 AC units 17 years ago. They come once a year for routine checkups. Were great until one of the units broke ~ month ago. The technician said it couldn't be fixed. Called them, same story, basically wanted me to pay $$$$$ to replace and install a new AC unit. Called another company who came and said the AC unit was working properly and all it needed is R22 refrigerant! They did a beautiful job in less than 2 h, charged me (very reasonable $) and walked away. What a disappointment HomeServe turned out to be.

Had a very positive experience with Home Serve. My boiler had issues that were ongoing off and off for about a month. Ten visits in all. James and Chris were very persistent in solving the issues. Ordering parts right away and very informative about what was going on. When I would call the repair line all of the representatives that I spoke with were extremely polite even when I called at 5 am. Never had to wait for an appointment.

Ben was on time, pleasant, and efficient. He explains my options for upgrading my heating system. No nonsense, no pressure.