HVAC reviews in Woburn, Massachusetts

The representative that came to our home was extremely professional and proficient. We were very relieved after he addressed our issue.

Tech Wayne S. ordered three parts on the initial visit. Two days later, the parts arrived and Tech Hamilton installed them plus bled the pipes. Thee buckets of water were removed! Hamilton kept me up to date with everything he did and all is well. I saved over $722 because of my heating plan, which has served me well over many years.

Excellent service. Job was completed. There was one hitch repair and did not have a step thermostat in the truck. Other than that he got it and everything was done.
I am happy with Homeserve

I have seven different plans with this company and have been paying them for about 15 years. I just paid $2350 to them to replace my hot water heater. I am definitely considering getting rid of them because of the high price I had to pay for my 40 gallon hot water heater. I’ll have to do some more investigation, but I’m pretty sure I got screwed. .

HomeServe is a great home service provider! I've been a loyal customer for years, and their service for my boiler, has been consistently excellent. They're always professional, prompt, and resolve issues effectively. Highly recommend HomeServe for reliable boiler repairs.

Saveun Kio was the best technician I have ever had repair my heating system. He efficiently diagnosed the problem as a faulty fan switch that prevented the gas pilot from lighting. He clearly explained how he diagnosed the problem, and ordered the part. He also pointed out a 12.5 year old water heater's valve that had a small leak, and explained my options. It was a pleasure to talk with him and I highly recommend him to other customers!

Heat was down due to 2 valves (autofill & relief), technician arrived about 4 hours after call was placed. He diagnosed the issue right away and had both replacement parts in his Van. He Purged system and heat was up and running within an hour. Tech was very knowledgeable and explained everything!

Technician was at our house within 6 hours from the time our system failed at 3 AM. He was very thorough and explained what he was doing and why he had to do it.

I want to applaud Barney for all the work he has done on my furnace and all the times he has had to come to my house. He definitely knows his job, very professional, knowledgeable, and on time.
I have a couple of services with Home Serve and I’m very satisfied and they have saved me a lot of money.

I urge all homeowners to get HomeServe - it's inexpensive and so so worth it. I've been a customer for over 12 years and have relied on them for home fixes that occur at the worst of times and for preventative maintenance. Most recently we had a our hot water tank crack and leak. They were here the same day, diagnosed the problem and in three days we had a newly installed tank from our warranty. And I literally did nothing but make one phone call.

I requested service by Homeserve via their web site. I stated I had a problem with my ac condensate pump. I booked a morning appointment for the very next day! Super easy and timely! The tech arrived promptly at 8 am the following day. He was polite and explained the service to diagnose my issue. Then he proceeded to replace my condensate pump. It was a joy to have such a knowledgeable and friendly tech,thank you Homeserve. I highly recommend the premier heating and cooling plan which covered my the entire service!

Homeserve has great services for the residential homeowners. We have a few different homes covered and have used several services. Each call is professionally addressed from the first call to schedule the repair until the issue is fully addressed. I have told several close friends they need to sign up for the exact service that are needed for their property. For example gas heating is covered so in one home I have the full service heating and cooling. It even covered a hot water heater that needed a service call! In my daughters property she has oil heat (not covered) so just has the cooling service (so customize the services to your needs). Don't delay it is a great company.

My only MINOR ANDUNDERSTANDABLE issue is on Cape Cod and maybe other seasonal areas emergency service for heat out is next day not immediate. Likely the same or better if I did not have a contract and tried to get service from a repair company in the area. Due to the seasonal nature of beach areas they cannot staff for the peak opening weeks, first heat wave on AC and spikes like Thanksgiving peak usages of these seasonal homes. Better than the other local suppliers so this is just a note not a complaint.

So far so good with the new heater other than i had to call the next day after installation seeing my hot water heater needed to be restarted but the main thing I'm concerned about is the $8000.00 still on my credit card after i paid by check in full seeing my credit card was charged twice for $4000.00 and i was told both charges would be removed right away and that was on 2/26/2026 so i assume after three business days it will come off and as you know i wasn't happy that this happened. Because of that i couldn't give a high rating and if you resend me the survey i will fill it out again when the charge is removed.

The Best of New England

Great company to work with

Buenos precios.

Lugar donde siempre encuentro lo que necesito

Recommend Supply house

Nice

S..ked wouldnt sell to me Went to FW Web never go again

Great!!