Constraction reviews in Worcester, Massachusetts

Watson Home Solutions did a fantastic job installing our mini-splits. They were professional and diligent, setting up 4 mini-splits in our home. All the equipment was tested and demonstrated before they left. When we later opted to install wall thermostats, Angel came out and set everything up for us. Great company, excellent install team. They will take good care of you.

Energy Monster, Now Wattson Home Solutions, did a great job. Always confirmed house appointments and never no-showed. We’re new to Massachusetts so had no clue what the MassSaves program entailed, but all folks from this company went the extra mile and left no energy gap unfixed! They even told us the best solution for cooling our home was a service they didn’t provide at the time (systems with ducts) RATHER than sell us a bunch of mini splits that wouldn’t have been as effective.
I recommend them and would use them again

I cannot say enough good things about our experience with Energy Monster! We had a fairly large installation of ductless mini-splits installed, along with removal of the existing system, and everyone involved were very professional and skilled. Not only did they get the job finished when promised, but in fact after I got my heat loan so quickly they moved up the installation by a week. The Mitsubishi AC units have had a good workout with the recent hot weather, and they are working great (and are amazingly quiet). Highly recommended!

Jim and Jose both were great. Jim did a great job with designing our heat pump plan, which was not an easy job(9 indoor handlers!) and was prompt and communicated very well through-out the process.

Jose and crew who installed the heat pumps in scorching heat of July were one of the best crews I have seen. Very courteous, knowledgable and just great people to let work in your house. Jose and team effectively communicated what and how they were doing installation and we felt we were part of the plan through out.

We had multiple quotes from from diamond Mitsubishi contractors and we chose Energy Monster as we were looking for reliable contractor who can handle a complicated install and provide a great service. We Would highly recommend Energy Monster.

Jim was our 1st contact with Energy Monsters when he came to assess the sizing and installation of 2 mini-split heat pumps. We discussed the best locations for them and where we would prefer to locate the outside condenser units. He promptly got back to us with a proposal that would qualify for the Mass Save whole house rebate. The heat pumps are now installed and working properly. The installation crew with Jose and Angel were all very professional and courteous. The electrician did a good job running a conduit and wiring into the service box without interrupting house power. They were responsive to my inputs and re-routed a drain hose to my preferred location. When completed, they gave a quick instruction lesson on how to run the heat pumps and Jim filed for the rebate for us with Mass Save. Altogether, the job seems to have been well done and I would recommend Energy Monsters to my friends.

I reached out to Wattson Home Solutions for some air sealing and ventilation work I needed done on a 125 year old house I just bought. The sales rep, Brian, was not pushy and provided a hassle-free quote. Scheduling with Nicole was straightforward and she even managed to pull our install date forward by two weeks when there was a cancellation.

All in all a great experience and I will be working with them again next year for an insulation project.

I had a great experience with Wattson Home Solutions for work on adding air sealing and insulation to my home. The team member that came out to perform the work were all hard workers, and Will walked me through everything they were doing, providing insightful background for deciding whether or not to do certain details of the work, giving the pros/cons of each option; in the end, I was able to save some money compared to the original quote. I was very happy with their work and service.

Had Wattson home solutions do a mass save energy audit on my house. They installed insulation and mini split system on my house. Everything went perfect and am very happy with all the work they did. Courtney and Patrick and all the workers that came were very nice and easy to communicate with. Highly recommend

I looked at several different companies before choosing Energy Monster. The sales process was very professional and they offered by far the best value. The value was so much better that I was actually a little worried that the deal was "too good to be true." But they absolutely delivered on their promises through the install and operations. Great company and I highly recommend them!

Scam alert! First, they take a big part of payment upfront, then start ignoring you. Second, if you cancel the project, they do not honor the cancellation clause in their contract. They have eaten up tens of thousands of our money without doing any physical work.

Love the whole team at Energy Monster! Jim did a very thorough Mass Save Audit for us and helped us figure out why our house was so cold in the winter (zero insulation in our 1870s walls!) and helped us set up having Pat and his insulation crew come out to make things right. Everyone was professional, efficient, and kind. The insulation crew finished in half the time I thought they needed, wrapping up early each day and cleaning everything up so there was almost no evidence they had been there! And our house feels warmer and quieter already -- amazing! Also a special thank you to Tawny and Courtney at the office -- they very quickly resent the knob & tube form that my electrician needed to sign when I couldn't find the original PDF in my email. They were professional and helpful when I was panicking. Thank you! I really love working with this company, and I look forward to having them come back to install mini-splits and solar panels! Thanks, Energy Monster.

Update as of 6/18/21:
We had previously worked with Energy Monster on a Mass Save audit and then having them add insulation to our house. This time, we had the guys from Energy Monster back again to perform an electrical upgrade on our house (100 to 200 amps) and then install five ductless mini-splits for more efficient heating/cooling than our ancient terrible radiators. Despite dealing with a lot of obstacles -- a heat delay due to several 90 degree days and then tons of rain that prevented them from doing the outside work on the days they wanted -- the whole team was professional and efficient and made the most of the time when the weather finally cooperated! (Plus, my dog loved the whole crew and they loved him back.) It has been such a pleasure to work with Energy Monster as we turn our house into the energy efficient home of our dreams. Thank you!! We can't wait for Energy Monster to come back later this summer to install solar panels next!

Used them for my solar install and they were wonderful. Very responsive and kept us up to date throughout the entire process. Would recommend!

They installed mini splits in our house. First they pushed and pushed to start the work before the loan came through, which it didn’t and then we had to pay out of pocket. We were told we had to be home so someone could come by and explain how the system works. That never happened. Now we’re having our siding replaced due to visible rot and it turns out the crew attached the water lines with electrical tape. Water was pouring down in between the siding and the house itself, causing damage.

We just recently had our mini-split units installed by Wattson Home Solutions.
Our home assessment was on time, by Mr. James Oconnor of Wattson Home Solutions. It was professionally done. The installation, post installation instructions were done very well. The installation crew, led by Jose, was very professional. This group is highly recommended by me.

I signed a contract with Wattson for solar panel installation at my house. In the first stages they do electrical design, which is essentially some drawings in a pdf and take half of the money (I paid about 18k). Then they start to ghost. They barely answer the calls, no plans for next steps after 3 months. Before getting half of the money for the easy part of their obligations, they were responsive, after that they are ghosting.

We are very happy with our rooftop solar system from Wattson. They handled all aspects of the project from design, installation and coordination with the electric company and the town effectively and efficiently. Nice friendly people to work with.

Jose and Angel did an amazing job installing our mini splits. They kept us informed the whole time.They were also courteous and respectful to us and our home. I would highly recommend.

I have been trying since October to get them to replace my Inverter on my Solar panels. They said no one from Enphase would call them back. I had no trouble getting through to Enphase. Patrick said it would be taking care of in November as it would take 30 days to be delivered. November came and went. Update sir ? "It was ordered and in 7 to 10 days they would arrive before Christmas for install". That was a month ago. Patrick has gone dark and I can't get a response. I don't know if he/they just have the worst communication skills in the world or just gross incompetence. All my solar credits from Selco are gone. This company has cost me almost $1,000. Add in aggravation.

I used a third party sight to assess what company to go with for solar installation.
Wattson came up as a place that was affordable, quality, and local which were all aspects I was looking for.
Although we had delays on installation due to factors not in their control, they stuck with us, and continued to communicate. The installation, when it did get done, was painless and done well.
I would say my only complaint is the company is not the fastest communicators, and could partner with a different Bank for financing as UMass 5 I would not recommend.
I called them for a home energy assessment now and will see how they respond to another task.

My experience with Wattson Home Solutions has been one of the best contractor experiences I’ve ever had. From start to finish, the entire solar installation process was completely turnkey, no issues whatsoever with communication, payments, or project updates. Every time I had a question, the team was quick to respond and always kept me informed.
What really stood out to me was their reliability, there was never any rescheduling or last-minute changes. Everything was on point, organized, and executed exactly as promised. My only regret is not moving forward with solar back when I first spoke to them in 2020–2022. I’m now saving money every month, and my system is offsetting my electric bills just as they said it would.
I had the pleasure of working with Kevin Markey, Heather Cassini, and Pat Burke; each of them incredibly knowledgeable, approachable, and professional. They made the entire process easy and stress-free.
If you’re considering solar, energy efficiency upgrades, insulation, or HVAC upgrade work, Wattson Home Solutions is the company you want to work with. They deliver excellent quality, clear communication, and top-notch service from start to finish.
Thank you again to the entire team!

Wattson Home Solutions did a wonderful job installing solar panels on our hoe. They took care of all the paperwork and permits, and figured out our federal and state tax credits. They showed up when they said they would and were polite and gladly answered questions. The staff was responsive and experienced and knew how to work with the various inspectors in my city to keep the process moving. I highly recommend Wattson.