HVAC reviews in Clinton Township, Michigan

Ryan was very pleasant & nice to work. Especially with us being a add on for a Friday evening. He explained everything very well & thank goodness it all worked out. He probably won’t forget our crazy house. We have 2 chocolate labs & they barked the whole time. Thank you for fitting us in. Diffently will use them ok.

What a great group of people that work for a great company! John and Ian worked tirelessly for two days on installation. The whole process was seamless. Thank you so much!!

Ryan was a really good service rep and did a very thorough job i will have him do all my services from now on

I had a wonderful experience with Charter Home Comfort. My water heater went out, and after an initial appointment with Jamal, it was determined I needed a full replacement. Ryan came the next day and installed a brand new tank. Both Jamal and Ryan were professional, friendly and extremely knowledgeable. I did not feel pressured to buy more or do unnecessary add-ons. They both explained the process to me and gave me all the information I would need. Overall, it was an excellent experience. I would highly recommend this company!

I’ve been using Charter Home Comfort for years and have ZERO complaints, only positive experiences each and every time. I recently moved and had them come over where they found several issues. We got everything taken care of so fast and effortlessly! Kaleb and John were a pleasure to work with for the installation of my new HVAC system, Brian was super helpful with the explanation of the new system and options available to me, and Thomas is always wonderful with the tune ups! Thank you all!

Happy with them service. Ian was able to let us know why our system was acting up. We had had many a/c companies out and no one could fell us. Thank you!

As Winter began to really turn cold, our heat decided to stop working. Brian found time in his schedule and came out with all of the necessary parts for a successful repair. We are warm again and grateful.

Tech. Jamaal came out to tune up Furnace for winter.
Jamaal talked me through whole process.
Gave, tips on how to maintain my Furnace. Vary helpful.
He was a Vary nice guy.
Charter hang on to this guy.

Ian came out and did a new water heater install. On time and when he left you couldn't tell he was here. Brand new 50 gallon Rheem tank. Works great!

Ryan was out for a boiler tune up. Very professional and reasonable price. I appreciated the time he took to be thorough and even discuss other services we may use in the future.

Had my furnace replaced on the coldest day of the year. Kaleb and Ian were very professional. Cleaned up after the job and took all the garbage. Would recommend over and over. Thank you

Jamaal was very kind and considerate while in my home. He informed me of everything he was doing as he worked. He was very professional and friendly. We had some fun conversations too.

Ian came out and quickly determine the issue with my furnace. He fixed it and explained how to avoid the issue in the future. I’m definitely going to be recommending him to anyone I know that needs assistance with theirs.

Jamaal came out and performed our heating maintenance service. He did a great job. Courteous, professional, and answered any questions or concerns I had. Highly recommend Jamaal and Charter Home Comfort for all your HVAC needs.

Charter was great, the owner who came out and quoted the climb was the most informative of the pros and cons of what I wanted to do, they were at the job when they said they would be and even stayed late to finish even tho they didn’t have to. Great company would recommend.

***EDIT***
It’s been 2 years since install and I wish I could write another review. I recently called charter out to do a tune up on the combination boiler and my air consider. Ryan can out did an excellent professional job. He was helpful, thorough, and very nice.

Ian was very thorough with inspection to get my system ready for winter. Highly recommend Charter Home Comfort. I’ve been with them for years and are by far the best company I have ever worked with.

I had a great experience with Jamal from Charter Home Comfort! The technician who did my furnace tune-up was knowledgeable, friendly, and very thorough. He took the time to explain everything clearly and made sure everything was running perfectly. I’ll definitely be recommending Charter Home Comfort to my friends and family!

We recently had a zone go down on our boiler system. Ryan came out, diagnosed the issue and was able to get the part the following day and install it. He even performed some HVAC wizardry to keep our system running so we were warm until the following day when he installed the part. Ryan was so patient with us, explained everything and did a fantastic job. When something goes wrong at home it's already stressful enough and Ryan just put us at ease. Ryan and Charter are above and beyond! We will definitely be using Charter for all our HVAC needs moving forward!

My goodness...it is so refreshing to deal with a company and technician as I had the pleasure of doing so this morning....he was timely, calling me ahead of time and after putting on his little booties....he genuinely listened to me and called me ma'am so politely....he didn't slam his tool bag down and even knew how to pull the cover off the bottom part unlike many of his counterparts. After getting the furnace ready for the part needed, he patiently waited out in his vehicle for an hour and a half...the woman I spoke to yesterday was equally as kind and gracious. They will continue to get my business in the future and I am most grateful that I have found an honest and reputable heating/cooling firm to work with...so many want to do the least amount of work for the money...there was real care and concern for my situation and that is huge in my book. It's no wonder they have so many positive reviews! Thank you so very kindly!

Quality service! Tom came out to do my fall service check & as always I was not disappointed. He called to advise his arrival time, showed up a bit early which I appreciate, friendly, knowledgeable & helpful. He is always patient to explain & was kind enough to cover my a/c unit for the winter. I highly recommend!

Ryan was very friendly and efficient. He was informative but didnt waste any time. He was transparent on services and was very professional. Id highly recommend Ryan and Charter Home Comfort for heating/AC needs.