Reviews of local pros in Conklin, Michigan

I cannot assess how well their technicians do because I submitted a request for service on line, received a confirmation email of my request, and never received the promised follow up to schedule service. Companies should not offer an on line option if there is not a good process to follow up with customers.

I called Big Lake Appliance as a second opinion after the first company told me that parts for my 18 month old dishwasher were going to be over $400 and suggested I buy a completely new dishwasher with anticipation that the problem was going to be reoccurring. Justin came in today and diagnosed/fixed the dishwasher within 15 minutes for just under $120 with parts and labor. I’m incredibly grateful for their expertise and professionalism.

Big Lake took a personal interest in the plight of our dying refrigerator. From the first call, speaking with knowledgeable and helpful representatives gave me the confidence I was seeking. The service call was scheduled and an estimate was provided. Repairs were completed as planned with no surprises. Everything about my experience with Big Lake was professional and courteous. I was totally satisfied.

This company has so much experience out in the field in fixing dishwashers. Their experience translates to knowledge and information which saves money.! The third time is a charm because I was going to replace the dishwasher if he could not fix it. This was such an easy fix by-tightening the door And that was it! Other repair men were perplexed and said they could do nothing it’s just wear and tear. an honorable company, which I really believe if they can’t fix it, I doubt anyone else can😊 Thank you so much for relieving stress. I thought this job was gonna cost So much money and it didn’t. I’m so happy😊

I'm very happy with the service I received from Big Lake Appliance Service! They were able to get me scheduled for the next day, and my service tech Seth was so great! He was kind, polite, knowledgeable.. and he got my dryer fixed really fast! And LOCAL!!!! Love Big Lake!! Thank you Seth!

Justin was amazing. I called at 1 PM to have my dishwasher serviced he was at my house at 3:30 and had it fixed and ready to go by 4, He knew exactly what it was just by me telling him, I felt like the pricing was good as well! Thank you so much for helping me. I really appreciate it. I would for sure recommend you guys!

I paid $199 for Big Lake to come and resolve issues with my dishwasher and range. No problems were found with the range and a loose screw was discovered with the dishwasher which was tightened and put back in place. I was charged $64.95 which I have no issue. However, the next day when I attempted to use the dishwasher, it wouldn’t even turn on. I called and left a message since it was the weekend. My husband spent several hours on Saturday diagnosing and fixing the problem that did not previously exist. All 4 wires in the power box were pulled out. I discussed this with the clerk who returned my call on Monday. She said that she would pass on my concerns to the owner. I never heard back from them . I would’ve expected at least an apology and a partial refund since their tech caused the problem, but crickets 🦗
I was very disappointed with their response to my legitimate concern.

After using Big Lake Appliance a few times and being satisfied with their work and prices I have now been put on the no longer wanted as a customer list. When I was having an issue with my dryer, that was previously serviced by this company, I called and made an appointment to try and resolve the issue. I knew there was a $149 diagnosis fee and was happy to pay that for them to come out, diagnose and fix the dryer. When the tech came to the house he saw the fault of dryer door not closed and opened the door to inspect. He removed and replaced the switch, with same switch that was on the dryer already, and then closed the door to check. He operated the dryer a few times, open and closed the door a few times and said it seems to be fine. He wouldn’t definitively say that removing and replacing the switch fixed the issue but that it seemed to be fine now. He calculated the bill and charged the diagnostic fee plus an hours labor after being at the house maybe 10 minutes. I don’t have an issue with paying for labor if in fact they had done some but when all that was done was removing and replacing the original door switch, which in my world is part of diagnosing a problem and shouldn’t be considered labor especially when he wouldn’t say that’s what may have fixed the issue doesn’t justify a labor charge. If you can’t find anything wrong than what have you diagnosed. The tech called his manager and after a few minutes of back and forth they agreed to accept just the diagnostic fee but never mentioned I’d be put on the no longer wanted as a customer list. I would have used this company many times and have paid their full invoices as I’ve done in the past when warranted but guess those days are gone. If you make an appointment make sure you know for sure what your diagnostic fee covers and how they bill labor or you may also be stuck with a bill that’s not fair or put on the no longer wanted list.

Hands down best contractors i have ever worked with ! If I could give them 10 stars I would.

Top notch service, all the guys are very professional, fast and through. Above and beyond expectation. Will recommend them to everyone.

Great company! These guys know how to treat their customers well. Great work!

Excellent workmanship. Outstanding customer service. Will definitely refer friends to Electical Maintenance Corporation. Thank you, Bill. 👍 ⚡️👍

I am very fortunate to have found them! After getting the run around from a few other companies I found myself in a panic needing next day help. They came the same day and started and finished the next day as planned. When I went to my local city offices for a permit for an unrelated service she raved about them as well. Honest, trustworthy and the best prices around, I highly recommend them.

Bill was the most responsive of electricians in the Coopersville area. He was able to fit us in quickly to install a couple of outlets and an overhead light fixture with a dimmer switch. His team of two completed the project within 2-3 hours. Would hire him again for additional electrical work.

Great work on the electrical upgrades to my new home. Free quote with no push to go with them as my electrician. Will work with this company again. Thanks to John Ruso for his honest opinions and knowledge in his trade.

I could not have asked for a better person, in general, to show up at my door. John Russo is top of the line. His work ethic and customer service go hand in hand. I pray I meet more people like him; good people are hard to come by.
His partner, Simon, was nothing less. He, too, did a great job. Both are very manneristic and know what they're doing.
I highly recommend Electrical Maintenance from Juniper for your electrical needs.

Bill was awesome! Him and his team here are efficient and do the job right the first time. From issue and calling them, they left in under two hours. Best of the best!