HVAC reviews in Dearborn, Michigan

We had a wonderful experience from start to finish with our furnace replacement. Our old furnace was no longer working well, so we decided it was time for an upgrade. The technician, Clarence, arrived right on schedule and was very professional. He explained different furnace options without pushing anything extra, and also walked us through the available financing plans. When it was time for installation, Kai and his team showed up promptly and got started right away. They protected our floors with drop cloths and quickly removed the old furnace. The entire job, including working in the crawl space, was completed in just a few hours. Clarence kept us updated on the progress and gave us a realistic estimate of when the work would be finished. After everything was installed, the team cleaned up thoroughly and made sure to answer all of our questions. Kai even took the time to show us how to change the furnace filter and keep the drain lines clear. Overall, we are very happy with how smooth the process was and would recommend their furnace repair and replacement services to anyone in need.

We recently bought a house in Dearborn that came with outdated electric baseboard heat that we weren't keen on. I got in touch with several HVAC firms for quotes but none of them could match the professionalism or promptness shown by this particular company. From the moment I made my initial inquiry, the scheduling team (especially Kai!) was quick to respond, friendly, and they even followed up afterwards to ensure our satisfaction. Clarence took his time to clearly explain all the available options, the installation process, and all the advanced technologies at our disposal. On the day of the installation, the crew that arrived was extremely cordial and professional. When they left, there wasn't a single sign of them having worked all day except for the gleaming new furnace in our basement. Clarence visited the site on the day of the installation to ensure we were completely satisfied. I would without hesitation recommend this heater repair company to anyone!

I recently became a homeowner and as those who've been there know, it can be a hectic and nerve-wracking experience. Prepping the house to move in, you find one thing leads to another and you're suddenly juggling multiple contractors. I reached out to Clarence for a consultation, specifically to get a quote for my HVAC system. Clarence, along with his colleague Lucas, arrived and we discussed the job at hand. They inspected the system and provided a thorough professional evaluation. There were some unexpected repairs needed, but Clarence made sure I fully understood the work required. It turned out, the system was only operating at 50% capacity, so he assured me he could restore it to full functionality. I'm typically a skeptic, but Clarence's non-pushy approach and clear expertise in HVAC services put me at ease. Remarkably, he provided a ballpark estimate on the spot and followed up with a formal quote the very next day. Of all the contractors I dealt with, Clarence was by far the most efficient, professional, and trustworthy. Since my day job keeps me busy, he kindly kept me updated via text on the progress, and the job was completed to my utmost satisfaction. The whole process was smooth and hassle-free. I know it may sound trite, but I would wholeheartedly recommend him to anyone needing HVAC services. As an interior designer, my standards are high, and Clarence and his team are definitely professionals I would engage for future projects.

if you’re looking for a trustworthy and reliable ac repair or replacement service, i definitely recommend Williams Brothers AC and Heat. i’ve tried other companies before, but they seemed more interested in selling me things than actually fixing my air conditioner. for example, one place sent a technician who spent half an hour trying to sell me a new furnace and a service contract before even checking my ac, even though it was a really hot day in dearborn. he claimed my furnace was broken, but when lucas from this company came out, he quickly fixed my ac and let me know my furnace was actually in great shape—no replacement needed. i've learned that some ac repair places aren’t very honest, but these guys really stand out with their integrity, knowledge, and no-pressure approach. if they say you need a new system, you can trust that it’s true. i can’t recommend them enough for anyone needing ac repair in dearborn.

We recently had an issue with our AC not working properly and needed a quick repair. I first called a highly rated company I found online, but their repair quote was really high. Then I noticed a sticker from another HVAC service on our unit and decided to call them for a second opinion. Lucas was the technician who helped us, and he responded quickly, was very friendly, professional, and affordable. He was able to fix our 10-year-old AC for just a fraction of what the first company quoted. We’re so happy with the service and will definitely reach out to them for any future AC or HVAC needs!

I can't say enough great things about Williams Brothers AC and Heat. We bought a property in Dearborn with several buildings and had them replace the old AC system in our main house, including updating all the ductwork and moving the unit to a better spot. Clarence also set up two mini-split units in our metal building, which we use for our rescue dogs, and installed another mini-split in a converted garage. Everything has been running smoothly, keeping our spaces comfortable through the warm Michigan summers. Just recently, we had another mini-split put in for our new sunroom and puppy playroom, and again, the installation went perfectly. The team was always professional, friendly, and clearly skilled at their work. They never tried to upsell us on things we didn’t need. In fact, Clarence suggested a smaller AC unit for our house after learning we were getting spray foam insulation, which ended up saving us a lot of money. If you’re looking for a local company that truly cares and knows how to provide top-notch AC repair and installation, this is the place to call!

I wanted to share my experience after using our new heating system through all the seasons here in Dearborn. Every person I interacted with from the heater repair team was professional, efficient, and really knew their stuff. Kai was very knowledgeable about heater technology and answered all my questions and concerns. Clarence was a great communicator and understanding when I made a mistake. Lucas handled our scheduling for a unit swap and kept everything on track. The installers—Kai, along with two others—did a clean job, worked well together, and treated our home with care. They checked everything thoroughly to make sure the heater was working perfectly. Even when I had a concern that turned out to be nothing, Lucas came out, checked everything, and even contacted the manufacturer just to make sure our system was running as it should. The heater works great. I may not be their biggest customer, but they always made me feel important. I will definitely call them for future heater maintenance or upgrades. Highly recommend.

After my AC stopped working, I contacted Williams Brothers AC and Heat and spoke with Clarence. Even though he had just finished another job, he quickly came over to check out my air conditioning unit. Clarence found the issue right away, explained the repair options to my family, and helped us choose the best fix. He was on time, polite, and professional, even coming over the weekend to install a brand new AC system. He made sure the work was done carefully and left everything clean and tidy. I really appreciate all the help and would definitely recommend their AC repair services.

We had a problem with the overflow safety valve on our second-floor air conditioning unit, which caused some water to leak and damage the floor and nearby ductwork. Kai, the technician, was very helpful—he quickly found the issue, explained everything clearly, and took care of the initial repairs and cleanup. There’s still a bit more work left, like fixing some ducting, replacing part of the carpet, and handling the water damage to the flooring and first floor ceiling, but I’m confident the team will continue to do a great job and stand by their work. I’ll be asking for Kai again if we need more help in the future.

After my furnace stopped working in Dearborn, I called Williams Brothers AC and Heat. Clarence, the technician, arrived right on time and quickly figured out that the problem was actually my thermostat, not the heater itself. He explained everything clearly and even shared a helpful tip that saved me over $800 on the repair. I decided to try installing my own thermostat, but ran into some trouble when it wouldn’t turn on. At first, I thought something might still be wrong with the heater. The company was very understanding and offered to send Clarence back out, even saying they’d waive the follow-up fee if it turned out the original issue was missed. After double-checking my own wiring, I realized I had mixed up a couple of wires on the thermostat. Throughout the whole process, everyone was patient, cooperative, and really went the extra mile to help. I’ll definitely be calling again when it’s time for a new furnace or AC service.

as longtime customers with williams brothers ac and heat, we’re always happy with the service, no matter why we call or when they come out. on our recent maintenance check, service technician kai did a detailed inspection of our hvac system and explained everything clearly. he also let us know about their new ductwork cleaning service, which we’re interested in scheduling soon. every visit has been friendly, efficient, and professional.

I've relied on this heating repair company in Dearborn for years, and every experience has been wonderful. When my heater stopped working and I needed urgent repairs, Clarence from their team went above and beyond to help me. Even though we had never met before, Clarence made sure my heater was running again and made me feel comfortable throughout the whole process. He was friendly, kind, and truly cared that I had heat when I needed it most. The whole crew is hardworking and professional, and I appreciate the skilled technicians they send out. I always recommend this company to my friends for any heater repair or service—they really take care of you! You’ll be very happy with their work.

Williams Brothers AC and Heat replaced our downstairs heater and fixed the heating unit for our upstairs area. every step, from scheduling our first estimate to finishing the repair, went smoothly. during the estimate, kai was helpful and didn't try to sell us anything we didn't need. for example, other companies tried to include new thermostats, but i'm happy with the ones we already have and didn't want to replace them. they only fixed what was broken, which helped keep our costs down. we have a toddler and a baby who were still asleep when the technicians arrived in the morning to work on our heater. my wife asked if they could wait to go into the attic so the kids wouldn't be woken up by noise. the techs were very polite and did most of the work outside first, only going into the attic when needed, and our children didn't wake up at all. we also have baby gates on the stairs, and the workers always made sure to open and close them every time they went up or down, even though it probably made the job a bit harder. they stayed professional and friendly the whole time. we're really happy with the heater repair and would definitely recommend this company to anyone looking for reliable service.

I would highly recommend Williams Brothers AC and Heat for AC repair. After another local company told me I needed a whole new AC unit because of a problem with the compressor, I started calling around Dearborn to get other opinions. Luckily, I reached out here and was told that my compressor was likely still under warranty. The previous company said there was no warranty, but here they explained they could just replace the compressor instead of the entire system, saving me a lot of money. When Lucas came out to do the repair, he was very friendly, explained everything clearly, and answered all my questions. The service was fast and professional.

I have been recommending this AC repair company in Dearborn for many years. They installed a central air system for my investment property a while back, and have handled many jobs for my friends and clients since then. Everyone I know who has used their AC repair services has been very happy with both the quality of work and the fair prices. The team is always friendly and helpful, and the technicians—like Clarence—are very knowledgeable about everything from high-efficiency heat pumps to boilers and all kinds of specialized cooling and heating systems. I’m finally writing this review because just recently, another client of mine needed AC repair, and they were also extremely satisfied with the prompt and professional service. My client was so happy, they even wanted to give Clarence a gift for a job well done! I truly appreciate all the great service this company has provided to me and everyone I’ve recommended them to. If you need AC repair in Dearborn, I highly suggest giving them a call.

I had a great experience with this heater repair company. The person who scheduled my appointment was very helpful and got me in the same day for my boiler problem, while other places had a much longer wait. She took the time to talk with me and made me feel comfortable about the whole process. Clarence came out to check my boiler and explained everything clearly, making sure I understood what was going on without talking down to me. I really appreciated how he walked me through each step of the repair. I highly recommend this team for anyone needing heater or boiler repairs—the staff is truly wonderful!

We had these folks come out to our house in Dearborn when the buyers wanted the heater checked before they moved in. Our furnace is pretty old, but still works alright. The technician, Lucas, showed up right on time and was very friendly. He clearly knew a lot about heater repair, since our furnace isn’t the newest model, but he got it working smoothly without pushing for any expensive replacements or unnecessary parts like some other places might. I was really happy with how prompt he was, and the price for the service was very fair. I’d definitely recommend them for anyone in Dearborn needing heater repairs, and we’ll be calling them again when we’re ready to add air conditioning in our next home.

I've been using this AC repair service in Dearborn for a long time, and they are always reliable, friendly, and charge fair prices. This time, Clarence came out to help, and he did a fantastic job. He replaced my old furnace filters and checked the air conditioning units to make sure everything is set for the summer. Even though he had to go into a tight crawlspace, he stayed cheerful and professional. Clarence really knows his stuff and made the whole process easy. I highly recommend this company to anyone in Dearborn looking for dependable heating and cooling service. I'll definitely call them again for any AC repairs or maintenance!

I am extremely happy we reached out to Williams Brothers AC and Heat! They truly deliver on their promise of 24-hour AC repair service. When our air conditioning stopped working during a hot day, Kai called us back within minutes and arrived just a couple hours later. Other companies offering “24-hour service” said they couldn’t come until the following day, but Williams Brothers AC and Heat took care of us right away. Kai and Clarence were professional, friendly, and made us feel comfortable, like friends coming over to help when we needed it most. The repair cost was very fair and budget-friendly. I honestly can’t say enough good things about their service. A while later, we also had them install a new AC unit. The price was reasonable, the installation was fast, and the team was just as professional as before. Their service and products are top-notch, and I highly recommend them to anyone needing AC repair or installation. If I could give more than 5 stars, I definitely would!

Lucas came out to our home in Dearborn to check out our old furnace and give us an estimate on replacing it. He was very friendly, professional, and took the time to explain the different furnace models that would work for us. Lucas answered all my questions about how efficient each furnace was and also made sure we knew about any rebates available for upgrading. We decided to have them handle our furnace replacement, and the team was prompt and worked efficiently. Since getting the new furnace installed, we’ve noticed our energy bills have gone down a lot. Upgrading to a newer furnace was definitely worth it, and we would gladly use their services again.

We have used this company for our heating and AC repairs for years and have always been very satisfied with their work. Recently, our air conditioning stopped working completely during a stretch of really hot weather. With my husband’s health concerns, getting cool air back was very important for us. Clarence, the technician, was scheduled to clean AC units for comfort club members that day, and since we are members, he made our new AC installation a priority. Even if we weren’t members, I know Clarence would have helped us out. He got our new air conditioner installed quickly and professionally, showing real care for our situation. We appreciate having a reliable, local AC repair service we can trust, and Clarence is always friendly and helpful whenever we need assistance. We are grateful for his kindness and dedication.