HVAC reviews in Detroit, Michigan

Just wanting to say that we were very pleased with the service that Jeff provided for us. He was passionate and professional. Very easy to work. He also provided some good recommendations about safety issues. Instead of up-charging, he wanted us to feel good about our long term investment. Thank you!

Scheduled an appointment to have my A/C unit serviced this morning. I called the company after the technician was a NO SHOW and was told that there were preferred clients in my area who take priority over my appointment...whatever this means. They proceeded to tell me that a technician may or may not show up today and that I would have to wait for a technician to contact me directly. I called McCarver Heating and Cooling after I got off the phone with Nautilus. They sent a technician to the house immediately w/ a $35 lower service call charge. Thanks for salvaging the rest of my day McCarver.

If I could give more stars then I would. John was great from the moment I scheduled an appt. I got notifications of who he was and when he would be arriving to my home. He was professional and honest the whole time. There was no pushing us to buy anything we didn't need or want. He really went above and beyond to make us feel like we were in great hands. We had 4 different people come and talk to us and John was the only one who actually sat down and went through everything. He was so laid back, it was great! I will recommend Nautilus Heating and Cooling Co to everyone!

The technician took the time to pick up the part, comes straight back and get everything fixed. It took more time than most service calls, but he kept me up to date throughout the process. Thank you for Nautilus Heating and Cooling Co for the great service! Would highly recommend, Nautilus Heating and Cooling Co is the best!!

Our upstairs AC stopped working, so we gave Nautilus Heating and Cooling Co! HVAC a call that evening. They sent someone out the next day and they quickly resolved the issue. We also used them to replace the HVAC system in our old house and will continue to use them again for future work! Very friendly and professional.

Nautilus Heating and Cooling Co has been taking care of my ac/heater for about 3 years now, as well as my dads. they have always been courteous and prompt and their service is great. They replaced my AC unit when I moved and the existing unit was in poor shape. the unit they installed has been so energy efficient that I save a lot on my electric bills. they have made service visits late in the evening to make things easier for me. I would highly recommend this company.

Detroit Heating and Cooling is amazing! They arrived quickly, identified the issue fast, and fixed it on the spot. Very courteous and professional service from start to finish. This is a company you can definitely count on.

I had such a positive experience with Detroit Heating and Cooling. They arrived promptly, diagnosed the issue right away, and had my AC running again quickly.

Detroit Heating and Cooling was everything we hoped for—fast, friendly, and affordable. They got our system running perfectly again and gave helpful advice for maintenance. We will absolutely be calling them again in the future!

So glad we found Detroit Heating and Cooling! Great communication, prompt service, and excellent repair work. The technician was friendly and respectful of our home. This will be our go-to HVAC company moving forward. Highly recommended!

Very reliable company! Detroit Heating and Cooling showed up when they said they would, fixed the AC issue fast, and charged a fair rate. Excellent communication and honest technicians. Highly recommend their HVAC services!

Detroit Heating and Cooling exceeded expectations with their service. The technician was friendly, knowledgeable, and worked efficiently. We appreciated how they respected our space and explained the repairs. Very dependable company that gets the job done right!

I was extremely satisfied with Detroit Heating and Cooling. The technician arrived promptly, assessed the issue, and fixed it efficiently. They were polite and cleaned up afterward. Reliable company with excellent customer service. I recommend them!

Best in the business!

I’m a patient and understanding person, but this is ridiculous!! I’ve experienced the WORST customer service ever, dealing with Good Helpers! My initial call to get my a/c started was back in May, a month later still not resolved. The communication has been terrible, the inconsistency with the staff/technician is poor. I had an appointment set up for Wednesday June 4th, and the technician no called/no showed. That same appointment was rescheduled for Saturday June 7th it was canceled on behalf of the company and rescheduled for Monday June 9th, FINALLY a technician came out, and the job couldn’t be completed. The owner gave me some bull shit excuse about not wanting to pay for Freon, and I have a older unit.. My appointment was rescheduled for Tuesday June 10th Moving forward the owner stated he personally would come out to my home for The installation, a NEW a/c unit would be installed and offered me $100 for my inconvenience, lastly all warranty would be converted to my name.. Tuesday morning A technician surprisingly showed the a/c unit is hooked up, they swapped my larger unit and replace with a smaller “used/refurbished” unit.. But the job wasn’t completed because an electrician had to come out. The technician who installed the a/c said he would return after the electrician..Great job to the electrician he did his part… Still waiting for the technician to come back and finish. I called the office regarding the unit being used, and I was expecting to meet with owner today, I was told by office staff they would Call me back.. No one has followed up with me.. My fiancée and I both reached out to the company/owner via text/ phone call no response from anyone. The most important thing is I still can’t use my a/c unit. This has been the absolute worst experience.. Just Over promising and under delivering.. As of Wednesday June 11, my air isn’t working.. I’m still waiting on the technician to return and finish the job. Its so frustrating that I cannot use my central air at my leisure. I had to go out and buy fans to keep cool. As the customer, I should not have to keep calling the office to get this resolved. I’m Very disappointing how this has been handled.

Great service. I had a problem with my furnace on a Saturday and he came out to look at it right away! Very respectful and professional as well.

Great experience, Jay came out right away, fixed our furnace. Highly recommended.

Jay, came and serviced my furnace and was honest and gave a very fair price. I would recommend them to anyone needing service

Great service.

Great costumer care!

Very nice people and well expert