Water Damage Restoration reviews in Ferndale, Michigan

Mike and Josh were friendly, communicative, and thorough.

Friendly and knowledgable service. Prompt response and I felt like they were looking out for me.

You people is the best company ever you people are super nice thank you for doing amazing work at my neighbors house

Super friendly staff that keep you updated on what needs to be done on your home!

WOW!!!! These guys are the real deal...they are pros and are on the ball...they are respectful and are there to get the job done...I am really impressed by how well trained they are...NOEL GEORGE

Dan,Al, and Nate did a great job for us!! I would recommend ServPro Oak Park/Ferndale to anyone!

Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend!

Erick, Corey and Nate was excellent at their service! We thank them very much! If I could I would give all 3, 1000 Stars ☺️ God Bless!

Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks servpro of oakpark/ferndale!

10/10 recommend. They came into my insurance claim, communicated exactly what needed to be done and actually got my coverage extended so that I would have less out of pocket cost. They were a saving grace in a frustrating time.

Carrie and her team were great. She always took my calls and offered good advice. Thanks.

I paid a lot of money for very little work. They claimed to have cleaned the basement but all they did was clear up cobwebs. I had to do the real work myself They didn't even sweep the floor. The only thing I can say they did well was the kitchen. They claimed they washed walls, but I had to redo those too. It's an old house but cleaning is was crucial to the sale if it I managed to do what the professionals said they did already and I'm no professional I didn't want to do the cleaning and that's why I hired someone I ended up having to do it anyhow much to my dismay. Very dissatisfied. Would not ever reccomend them again.

Mike and Josh were awesome! We had a really bad basement flood. They were always on time, professional, and kind! Definitely recommended their work!!

All the workers were very professional efficient quick moving clean knew exactly what they were doing took care of the problem removed the mold had no dust in my place basement whatsoever use the machines to keep it all dust free they did everything they said they were going to do very happy I highly recommend this place. From the owners to the workers they're all very nice very professional very helpful. I
would use this company again with no hesitation.

Very Professional. From start to finish they explained things as they completed started and completed them. They took their time especially in the beginning to make sure that I understood what would be happening, and if they had to make adjustments they explained why. I would definitely recommend.

Really happy with the work done by ServPro team including Mike B, Dan, and Nate. All were helpful with questions and concerns I had during the cleanup after our basement flooded. Would recommend for any type of water damage mitigation job

A couple of days after taking a terrible fall in my garage and injuring my back and foot I came home from work and to my horror I discovered my laundry room was flooded with a 154 fluid ounce bottle of laundry detergent. I came so close to slipping and falling again. I just could not believe what I was looking at and had no idea how to begin to clean up since I am not even able to bend over. I called Kevin in a panic and asked if he could help me. Within 20 minutes my request was dispatched to Hugh. He assured me he could help me. He was there the next day by 9:00 am and did a fantastic job cleaning the room. I am so grateful to Kevin and Hugh for helping me with this hopeless situation. I highly recommend ServPro!

Contacted Tracy when we had a pipe burst at our store location. She was fast an efficient at sent someone out to our location immediately. She was so great that she even showed up herself to help with the clean up. Tracy is very friendly, professional and easy to deal with. I definitely recommend contacting her for any needs you may have for home or businesses.

I can’t say enough wonderful things about the services provided by this company and this crew of Hugh, Mike B., Corey, Erik, Nate and Josh! They were superior in every service offered by Servpro. Hard workers, friendly and reassuring that the work was done properly and in a timely manner. I will recommend Servpro to anyone I know of who needs your services!

I recently had a basement flood. I called ServPro at 6:30am when I woke and noticed the problem. Carrie got back to me within minutes and by early morning she had an amazing crew at my home to assess and fix my issues. Wonderful people. Very caring and knowledgeable. Thanks to a great team.

Servpro continues to show that they are the absolute class of the field when it comes to restoration and cleanup. My sewer line failed at my house that I’ve been in for about 18 months which is pretty much every homeowners nightmare. There was water everywhere throughout my basement. When my insurance connected me with them I was immediately impressed. They were available to come to my house within 30 minutes of getting off the phone and I have no doubt they would’ve arrived on time due to the fact they showed up exactly when they said they would every time after. The professionals that came to my house were simply awesome. I got the impression they loved their jobs because they were always extremely pleasant but additionally, they were always happy to explain exactly what they were doing and what I could expect. Their thoroughness put my mind at ease because I no longer felt like I was in the dark or backed into a corner with these unforeseen problems. I don’t want these problems again but I will most definitively be reaching out to Servpro again if I have to and that’s on GOD. Absolutely top notch.