Reviews of local pros in Fraser, Michigan

Evan came to our home promptly and was very professional. He explained the process of what he was doing as well as gave me preventive measures to keep this from happening in the future! I would recommend his services to anyone! Thank you again Evan!

I came accross Detroit Furnace LLC by somewhat unusual circumstances but had seen their trucks all around our neighborhood in Detroit. Experienced some leaks in our 100 year old system and gave them a chance. Ive had other minor services in the past but heard from neighbors these guys "know what they are doing."

Not only did I get a prompt response for a walk through to explain the system problems (next day), but the communication was straightforward, they were easy to reach, and prompt to return calls regarding questions or scheduling.

Within 2 days we had a great crew out to address the issues and they made quick work of diagnosing and fixing multiple breaks in the system. (Mind you this was not an "Emergency Call")

I expected a "we'll get you on the schedule and see you next whenever" because nothing was critical and it was the dead of winter however, the crew diagnosed, repaired, and fixed the issue(s) within the day and when I got home from work we were up and running without leaks!

Reasonable pricing, upfront communication, and no questions throughout the service visit. This is how all companies should aspire to communicate and carry out business.

Thank you all, I appreciate your time, cleanliness, hard work, and well be in touch the next time without question. I miss contractors that still operate like this.

I had two separate boiler issues and had Jake and Zack out for service. They were both fantastic, thorough, and a pleasure to work with. Both took the time to explain the issues and details of the repairs. Highly recommend Detroit Furnace.

*I’ve been waiting over a week for a price on a repair.

Caleb did a fantastic job. Polite, Courteous and extremely efficient. Determined to get the job done, without looking for an easy way out. I don't expect any other problems. But if so, I'm requesting Caleb.

The experience was exceptional. Easy to obtain appointments, kind and pleasant reception and the guys did a great job. Clean, neat and thorough. Shout out to Jerry and his partner. Im sorry I didn't catch his name. Recommend to all this company

Detroit Furnace was very quick and prompt to send a technician out to our office. The tech's communication was excellent. It turned out what we needed was out of their work scope, but because of that, they didn't charge us a service charge. Very honest company, I would recommend them.

Had a cracked heat exchanged which caused my old furnace to be replaced they were wonderful with sending someone out I got a few estimates and they broke down the different pricing points I also had someone come and install the following day paid thousands out of pocket just to realize at 2am that I can’t even change my air filter without hitting the flue pipe. The technician did not move the spot from its previous location to allow for the filter.

In short, this company is a total scam and fraud.

First, they were incredibly late; they scheduled an arrival for 8:00 AM but didn't show up until 1:00 PM. Once the technician arrived, I explained the issue with my heater. He went into the cross basement to inspect the unit and, after checking it, claimed that the heater was perfectly fine. He told me it would work like new if I simply changed the filter. He then charged me $119 and left.

After I replaced the filter, I realized the exact same problem still existed. I called them back to explain that the service was ineffective and requested they return to fix it properly—without charging me a second fee. They noted my request and consulted their supervisor.

The supervisor called me back and refused to provide further service, claiming my cross basement was 'unsafe' to work in....!
I asked why the technician was able to enter and work in that same space initially without mentioning any 'safety concerns', but they had no answer. They offered no solution, so I ended the call.

I strongly suggest everyone avoid their services. They will charge you the full amount but fail to provide an actual repair. There are many reputable technicians in Detroit; please stay away from these guys.