Water Damage Restoration reviews in Fraser, Michigan

4.8 based on 100 reviews Back to the listing
    5

    Wow, all I can say is thank you to the crew JB, Ahmed, Gino, Joe, Dennis and Brad. They were always very professional and went out of the way to help us from day one. I fired two other companies and am glad I did.
    We even had fun together as my 😺 Jonah The supervisor kept them in check. He had his own Union card that I made up and got the guys donuts. They let him stay out with them and even hooked him up with a toy from a piece of the carpet.
    They were highly recommend and we see why.
    We will all miss the guys and can't thank them enough.
    Thank you for the beautiful new condo.
    Susan, Rick and Jonah

    supervisor had his own Union card and

    they loved him and took good care of

    5

    ConstrucTeam handled the entire floor removal/installation in my home. All of the individuals that were involved in this project were professional, knowledgeable and personable. The job was completed in a timely manner. The crew was efficient and left my home clean and organized. They answered all of my questions and made themselves available at different hours of the day. Definitely went above and beyond throughout the process. I would highly recommend for any of your home improvement needs.

    5

    Ken, Dante, Kaylynn, and Harley were amazing!!! They have gone above and beyond. They were very approachable and understood what we needed. They even did extra touch ups for us as we just want to be sure everything was taken care of as we are now paranoid over this situation. Ken was great from day one and gave us references to our our home back together. Whenever we needed advice we spoke with Ken and he was there to answer all our questions. I would recommend this company to anyone that has a mold issue. Thanks for all you’ve done and wishing you all a very Merry Christmas!!

    5

    Last year, in May, while I was at work, a piece broke off a cylinder in my toilet’s tank sending water into a tsunami like tizzy and flooding my bathroom, part of my bedroom and reaching my basement floor…. After arriving home to all this and then calling the insurance company and using another plumber and mitigating company to clean up the mess, I now had to find a good contractor to come in and put it all back together. I searched the internet and made a few calls and was so impressed with Andrea who answered the phone at Constructeam. She was kind, professional and put me in touch with a guy called Joe Bradley who reassured me they can replace the dry wall and put the whole thing back together again and if I wanted to they could even make changes to make it better if I wanted to upgrade. Well I decided to upgrade, change the ugly peach tile to a beautiful porcelain Carrara, take out the underused and oversized Jacuzzi tub, which by the way was peach colored and replace it with a beautiful white claw foot tub with gold feet and brass fittings… Joey Cipriano was the project manager, always reassuring, always accessible, sending me some of the very best guys in his company… Mike did a beautiful job with the tile work and the marble trim, Dean and an older gentleman busted their tails, as well as Gino and Ahmed, on 2 separate occasions having to take back a vanity that was so incredibly heavy, once because the marble top was cracked and the next time because I ordered too big a piece for the space, which didn’t work for me. Through it all they were very sweet and patient. Mark did a beautiful job with the painting and dry walling. The basement flooring was replaced with a sharp looking vinyl plank that looks like wood grain. My bathroom is really sharp and oh , Paul the plumber, did a great job on all the fixtures to be put in and the ones coming out, electrical etc…. That includes all the demo guys in the beginning who cleaned up after themselves as well as everyone cleaning up as they went along. Working with my crazy work schedule. It’s been a real joy working with this company. They even sent 2 people to clean my bathroom and some of my carpet. The carpet guy that laid the beautiful carpet in my bedroom was great too!! If I could give everyone in this company 10 Stars I would, but they only have 5 , so they are definitely 5 out of 5… oh and I forgot about “ Uncle Sol”, he did the glass surround on my gorgeous shower… top notch quality!! Beautiful thick glass door, not flimsy with my choice of color for handle etc…. So if you are thinking of who to hire for your next construction job, definitely go with Constructeam. You’ll be glad you did! I am super happy with the results.

    5

    We hired ConstrucTeam to repair our asphalt driveway. They came on time, assessed the work needed and gave us a reasonable quote. On the day of the work, again they showed up on time with the equipment and a professional crew. We went over the areas again to ensure our complete satisfaction. They worked steadily, quickly yet carefully. We are 100% happy with the completed work! Highly recommend this 5 star company! Definitely will use them again should the occasion arise. 👍👍👍👍👍

    5

    Well, everything was taken care of in a timely manner, and done well. Would not hesitate to use them again if I had to. Jeff had everything basically on time and done good. Our basement looks great.

    5

    This is one of the best experiences I have had with a general contractor. The entire team was friendly and responsive - from the person who handled the insurance company, to the project manager, to the movers. Communication from Joe C and his commitment to keeping to schedule were superior! I will use Constructeam again.

    5

    Odds are, if you’re looking at this review you’re having a rough day and are trying to decide which company to call to navigate a potentially catastrophic issue with your home.

    Look no further.

    During a storm, in a panic I called ConstrucTeam and immediately knew I was in the best hands possible. From their GM, to my project manager Ahmed, to Kayelyn and her tech, I felt like I had a family member talking me through my worst day as a new homeowner.

    I had an entire entourage of people helping me navigate homeowner’s insurance, construction jargon and above all, my stress.

    Thankfully, this turned out to be a minor issue but I was still treated with the utmost importance, urgency and care.

    Great communication, a wealth of resources and prompt service. What more could you ask for?

    From the bottom of my heart, thank you to everyone at ConstrucTeam!

    5

    From my first appointment with Constructeam, Ahmed & his associate provided me with a sense of calm about the overwhelming task cleaning out my home.
    The cleaning team (Dante Kayelyn Mitch) were incredible. Always on time, and respectful of me and my extremely sensitive situation.

    4

    UPDATE (3/2024): With my project officially complete, I had to update my review. My finished product is better than I could’ve imagined, however, there were communication issues throughout my project, from the top down, so I had to remove a star.

    12/2023:
    JB was tenacious when it came to dealing with my insurance company for the estimate. He always had my best interest at heart. This was a HUGE relief knowing he was in my corner and would fight for what was best for me, not the insurance company.

    Gino is a sponge; he wants to learn as much as possible about the industry. Gino is working on his communication skills and is learning there’s no such thing as “over communicating.”

    The painter did an extraordinary job with painting the entire inside of my house. Talk about detail oriented! Sam, the flooring guy, was very meticulous and did a phenomenal job of lining up new wood floor to old wood floor, to make it seamless.

    Constructeam stands behind their product. If there’s an issue that’s their fault, they will fix it, even if it costs them money.

    5

    Great business to work with to get the job done. Joe is a very compassionate business owner and he takes pride in the work. MCREST has a leak from one of the showers on the upper level of our shelter. Ken came out and investigated the problem and suggested that this is an insurance claim because the water had then traveled down the wall into the lower level. Kay & Mitch were working at the building and they were very knowledgeable and answered any questions regarding the next steps. Ken & Dante keep in touch with updates on the project. Jeff the project manager is awesome. He let us know how the work was moving along and was accurate when estimating the timeline. Great company.

    5

    My husband and I would have posted 10 Stars this company is awesome all the workers were very very polite and courteous respectful and the job that they did on my house is miraculous it took an old home built in the seventies on a corner lot and made it look like a different home neighbors were stopping in their cars and letting me know what a beautiful job they had done I can't say enough good things about this company thank you thank you thank you constructing God bless you

    5

    Thank you Constructeam for making a bad situation better. Our basement flooded in mid July and from water mitigation to a complete remodel, Constructeam exceeded our expectations. Jeff Centala was our project manager and was great to work with. He made sure everything was done timely, within budget and made sure the work was perfect. We would definitely use them again!

    5

    This is the second time I've had to call Constructeam due to water damage in my condo! My upstairs neighbor had a slow leaking toilet and by time the water hit my bathroom, and I called in Constructeam, I had mold in my double hung drywall. At least I knew I had the right team on my side. Even the insurance adjuster who has been in the business for 20+ years said that she loves working with Constructeam because they know what they are doing! She immediately agreed with their plan of action. Josh was my project manager through this process and he was great to work with! He continued to keep me informed, answered all my questions and did a great job working with the insurance company. Noah and his team came in to do the mold remediation and they were great as well. They worked hard and communicated with me along the way which I really appreciated. Everyone I have worked with at Constructeam has been very knowledgeable and professional. I'm an insurance agent and I have no problem referring my family, friends and customers to Constructeam! Thank you for a job well done!

    5

    ConstrucTeam quality of work is always top notch. Although there were several delays throughout the project, from insurance to mitigation and cabinet manufacturer quality issues, Jeff C. went above and beyond to mitigate the delays and help us meet major deadlines. Thank you Jeff C.!

    5

    I’ve had a fantastic experience with Constructeam. Joe Cipriano went above and beyond l to help me at a time when I was in desperate need of it.

    I had two issues in my basement that required a lot of work. Joe oversaw both projects. I am really satisfied with the results.

    Even more, in both instances I had to call Joe on short notice. He jumped right in to help me while we were in crisis.

    I’d recommend Joe to anyone.

    5

    I did not use Contructeam, but I would choose them if I could do it all over again. Ahmed and Ken came out to my house for a mold remediation quote and were very educational. They give you information with confidence and answer all your questions with ease. They took their time and found other issues in our basement that needed to be addressed, which I am very grateful for! It was not done for their own profit as they were issues I used other companies for. They simply just care. We ended up going with a different company for remediation, but I had some concerns afterwards and Ken willingly talked through them with me. You can’t beat a company who is well educated, kind, and willing to communicate effectively!
    Edit- We ended up using Constructeam to clean up the mess from the first company we used and to do further remediation. Ken was extremely communicative and very helpful in comforting all my concerns. He quickly responded and regularly checked up on the work that was being done. I was so thankful to have a team willing to help with the mess we were left with from the previous company. All the workers were kind and set up our basement with high quality equipment for as long as we needed. Their pricing was also fairly reasonable for the amount of days they dedicated to our home. Very grateful for all they did for us! Lesson learned, don’t go with the cheapest company or else you’ll end up spending more money in the long run. I highly recommend Constructeam!

    5

    A large tree fell on our home, causing considerable damage. Our insurance company recommended ConstrucTeam, and that was the best call we ever made.

    Someone was out within two hours of our call to assess the damage. A large truck and crew pulled up at 7 AM the next morning to begin the process of extracting the tree limbs and securing our shattered roof.

    Putting the house back together was a major effort

    I cannot say enough about the quality of the team that was assigned to our project. The manager was outstanding and kept us advised through every step of the project. There were no surprises. He was available at all hours of the day and night and advocated on our behalf to the insurance company. The crews did quality work and cleaned up at the end of every shift

    While I hope to never require the services of Constructeam again, I would absolutely not hesitate to call them for help if I do.

    5

    A large tree branch came through my ceiling in the middle of the night during an ice storm. It was right over my bed and I was extremely scared. I called Ken at Constructeam and he was there first thing in the morning. He took care of everything and was in constant communication with me. I will always call Ken moving forward. He’s crew was friendly and always arrived when they said they would. You want these guys in your corner when something bad happens.

    5

    When my house caught on fire, I was completely distraught and I was completely Lost. I had never been through anything like this, and I was looking around and looking for people not even know where to start. The construct team were like my guardian angels. The walked me through every step they communicated with me at every turn. I never had to question or ask what was happening or what was going on. They were kind they were professional. They were more than what I could have imagined.
    Never at one time did I feel like the job wasn’t going to get done Tom was absolutely incredible everyone that came into my home. Treated it as if it was theirs and that is truly hard to find..
    I could not have asked for a better company, a better team or better individuals to complete the work in my home. My home went from being completely destroyed by a fire to looking like something out of a magazine. I am truly blessed and thankful that I got to work with this amazing amazing company and had the chance to encounter such beautiful, genuine and amazing people. Thank you so much again to the construct team

    5

    Had the pleasure of working with Ken, Dante and Mitch for a mold remediation job. The communication with this company and each individual is superb! They did a fantastic job! Every person I spoke with was extremely courteous and professional. They took great care to ensure that our belongings were protected. The remediation process could not have been any smoother. They were very interested in making sure they did the job correctly. The cleanup that these guys did was amazing! I have never seen a job site this clean. On their last day they not only vacuumed but they also mopped! They made what was a very stressful issue into something that went so smoothly it was amazing! Looking forward to working with the next team on putting things back together. I hope I never need this kind of work done again but if I do absolutely hiring this team!