HVAC reviews in Grand Rapids, Michigan

We had a great experience with A1- starting with Caleb who came out and did an estimate, through the end of the project. We had a very old furnace and AC which needed replacement. We had 4 other companies come out prior to A1. All of them were in and out within 10 minutes and didn’t really ask many questions. Caleb was extremely thorough, carefully inspecting our current system and electrical, asking many questions, calculating load tests to make a proper recommendation. He also made me feel very comfortable. At least two other companies that came out seemed judgmental we had an old system we hadn’t yet replaced, immediately asking, “this thing still works?” Just a complete turn off and first impression. When we decided to move forward with A1, they came the next day and did the install. JJ and his partner (didn’t catch his name) were very friendly, thorough, and overall did a really great job. Our quote for the full HVAC replacement was very reasonable-lower than 2 of our other quotes, and near equal to the other two. It was the professionalism and thoroughness which made them win our business. I’d highly recommend A1.