Waste Management reviews in Grand Rapids, Michigan

A few years back, I would have given more stars but as some other reviewers have said, you feel like you're unwanted the whole time you're there (as a buyer). Much of the pricing is decided arbitrarily by the person at the front and can be all over the place. While they've started pricing some things more like an arch restoration or antique store, you can still find some replacement parts and fixtures at a reasonable price.

Great place to check out while on the NorthEast side of town for vintage house items ...and just plain fun to dig around to see what's there. Bring a flashlight (or your phone app) and possibly some gloves. Park in front of the grey building and head inside. The main area is heated/air conditioned and has a little of everything. Bolts of fabric were really inexpensive, though they may not always have that kind of item all of the time. Most items are priced with a red tape easily seen. Interior stair railings are sold by the whole set (some with great vintage newel posts!) and it varies as to what is in stock at the time. (Would be cool to have a photo available of the original stairs before it was dismantled and in various sections and bins... wishful thinking.)
Head through the rear door (or the plastic strip doorway to the right for the door room, etc.) for more things... and where you'll need that flashlight. Two matching huge (French?) painted cabinets/wardrobes (not sure what they are called) that are stunning- are priced at $450 each (ask the guy at the desk about them)... kitchen cabinets... pianos... glass deck railings... multiple bed frame parts from a hotel or something... all there and more to be dug through. Too fun. (Yes, it is dusty and perhaps has a bit of old wood/musty smell... but this is architectural salvaging/picking at its raw best. They could start their own Youtube channel here on all of the cool items...)
We found the perfect sized set of well made, interior stair railing/ newels/ balusters for our old house in the back room area of the store for a very good price and in great used condition. (see photo of one section at our house below) Not everything is marked what price it is, but the helpful guy at the front desk knows exactly what's back there.
Check back often to see what has come in ~ it is always interesting.

As of May 7th the price had doubled on all the extra items. A mattress is now $24 and a tire is $10 off rim or $20 on rim... As a commerical hauler it is no longer an option to pay them kind of prices. It's bad enough to wait 30-45 mins once or twice a day. I'll spend the 30 mins to drive up and back to rockford for half the price. Let me if you figure out a better price for commerical.

Great little place, always find some cool things hidden in the mix. Staff is nice and helpful. Prices are decent. I enjoy stopping in here every now and again. Look high and low on the shelves, there's a lot to see.

Love going here the prices are greatI recommend if you do junk removal the lines a little bit long sometimes but if you catch him at the right time you're in and out they're very cool very friendly and very honest

Awesome, useful finds of: hardware of every kind, doors of most kinds, windows, furniture, old wood & trim boards, old stair rails, toilets & tops, lights for walls & ceilings, tile, old cook & heat stoves, glassware & dishes +, holiday decorations, chairs & rockers, sets of cabinet doors, appliances (check the wiring), fireplace fronts & mantels, Winter skies-poles, and so MUCH more!
Anything found in buildings due to be torn down, that is usable, is taken out & put into their store to sell. We have found lots of usable things, modern all way to vintage & antique.

Customer Service is awesome!!! It's clean as a salvage warehouse is going to be. Do not wear anything really nice. Either go with something in mind or just go for the hunt of something unique. There is a great chance it will be at Pitsch Co.

Staff were genuinely friendly and welcoming, which I really appreciated. Unfortunately, the pricing didn’t match the expectations. For example, I saw a heavily stained and damaged lampshade priced at $20 and outlet covers listed at $10 each. For a salvage store, I expected more affordable pricing that reflects the wear and condition of the pieces. I hope they’ll consider adjusting prices to better align with what shoppers typically expect in this type of store.

Used this service three times & all three times a good experience. I was charged exactly what I wad quoted, the drop-off & pickup easy. Go with Haul Away Disposabl.

Always responsive and great service

Great service! Thanks

Highly recommend. Great customer service.

Prompt service, and very friendly staff. Pass my thanks on to kyle.

We got a dumpster for 16 hours when we paid for 24 hours

Great service and team was very helpful.
Great prices!!!

Called Kyle the day he was supposed to pick up and asked for an extra week, and he said no problem. Dropped exactly where asked even though I wasn't home. Will use in future for all dumpster needs

Best rates I have found, along with great customer service. Not a combination you find very often!

This a great company that is quick and reliable. I use them every time I need a dumpster!

Always on time, professional and courteous. Very happy with their service and highly recommend.

Haul away arrived promptly and the service was great. Would recommend them to everyone for their service

Fast and efficient! Great price and Kyle was a joy to work with!