Reviews of local pros in Grosse Pointe, Michigan

Quick, courteous, and professional. Technician arrived on time, clearly explained the issue with my AC, and fixed it fast. Pricing was fair and transparent. Highly recommend this team for dependable HVAC work!

Randy was on time and pleasant even though my little dog wasn’t too sure. Got me tuned up and all set for winter.

Kevin gave me detailed information concerning our situation. He is a polite and professional individual and is a good reason to do business with the company.

What a nice young man! Kevin inspected my generator. He knew what he was doing and was professional and polite.

We’ve used them for HVAC repairs and water heater replacements at several of our properties. They’re always prompt, professional, and easy to work with, and we always end up with everything working perfectly. Highly recommend!

Quick, fast and very reasonably priced. Thank you for the tune up and referral for air duct cleaning, we appreciate it. Thanks Kevin!

Kevin arrived on time. He was very professional. Did a thorough check of my (boiler). He also reprogrammed my thermostat.

Great heating system tube-ups on both units in a duplex! The pressure switch on one of the units needed replaced, and the part was conveniently located on the truck—no second visit needed.

Randy was prompt, professional and personable. The transition from our long-time heating and cooling company, Detroit Gas Burner, has gone smoothly

Eastside lHeating and Cooling did a fantastic job today on my boiler maintenance. After 25 years of using Detroit Gas Burner, I was hoping for similar excellent service and your technician Kevin provided exactly what we were looking for! Thank you for keeping it local

my mother in law call them to have her boiler heat checked honest assement that it should be replaced it is vary old it it is not working as it should no hard sell just honesty

My AC suddenly stopped turning on. I called them in the evening and got a call back that same evening to try a few things. They ensured I got a call first thing in the morning to schedule and had a technician fixing the issue by the afternoon. Great turnaround time and professional service from Randall.

We had to replace the AC Unit at our new condo. Eastside Heating and Cooling team members, from Randy, Dan and Chris in our home to Danielle in the office were professional, knowledgeable, and worked quickly to get us cool air again. We'll be sticking with them for all our heating and cooling needs!

Randall was personable. He was friendly. Very neat. (I appreciated that.) But...YO!!! He knew what the hell he was doing!!! I'd been sweating with no AC for 2 weeks. 2 other companies failed to figure it out. He did immediately. Can't say enough good about Eastside!

Had excellent service done today! Kevin was on time, very knowledgeable and helpful. I would highly recommend Eastside Heating & Cooling.

Randall called with his eta, arrived on time, was polite and completed the fall tune up of my furnace. I highly recommend Eastside Heating & Cooling.

Another good experience with Kevin. He had been out a few times in the past and I appreciate his professionalism and thorough review of my furnace. Excellent employee.

They came when they said they would. Technician Kevin was knowledgeable, professional and explained everything in terms I could understand. Great job!

We did not get our furnace running for enough heat. Randy had to go out to 14 Mike and John R. to gr a part that ultimately did not have the part and had to be ordered. He may get the part next week.
Service call of no heat.
This is the second time he has been to our home and the second time we were given a bill for a service call.
Randy was frustrated!

Our 4 year old furnace (that has never had any problems) went out last night after being "serviced" with a $200 charge TWO weeks ago by Eastside Heating and cooling. When we had a technician out today, he didn't have the part and wanted to charge us again for "service & labor". When we called customer service to dispute the charge we were hung up on. We have 3 small children whose bedroom got down to 59 degrees last night.

**** In response to Eastside Heating and Coolings response to "reach out privately to address the concern and resolve the situation", we tried that and were hung up on. ****

Kevin was great, we had been faithful to Rick at Detroit Gas Burner and was nervous to switch. Kevin was very knowledgeable answered all my questions in great detail, he actually knew what he was talking about you could tell he cared
We have 2 Boilers, not everyone is an “ expert “
Thank you Would highly recommended