Reviews of local pros in Wayne, Michigan

4.2 based on 243 reviews Back to the listing
    5

    Jesse arrived right on time for an emergency repair of my plugged garbage disposal. He snaked the pipes and fixed the leak caused by a cracked seal. Thank you!

    5

    Mr James Cox did an excellent job repair ing two broken water lines in my basement. Explained everything to me
    I give him a 10 or 5 star rating.

    5

    Jordan, our service technician, was polite and courteous. He explained everything he was going to do before starting any work. He was then very efficient at replacing our hot water heater (was 100% done in less than 3 hours). I was also given a tutorial on how to light the pilot and understand the front panel of the unit. I am happy with the service call -well done Jordan!

    5

    5 Star crew , Travon and Jordan were quick, clean and answered all my questions. That is why I am a longtime Burton's customer.
    Thanks again !

    5

    On time, reasonable price, left the place clean. What more can you ask for? My main water shut offs were not working and Jason replaced them. Thanks Burtons!

    5

    They did excellent work and were very professional, even going above and beyond with a late night service call. I am very satisfied with the service I received and I will be recommending them to anyone who needs plumbing services.

    5

    My tec was Julian he was awesome needed my basement drain snaked it took awhile but he didn't give up after 4 hours and some roots he got it cleaned out he was very polite. Was very happy with the job he did

    5

    The company did an amazing job called 1st thing in the morning and they were able to come out same day. Replace an old metal pipe and replaced it with a new pvc.

    5

    We needed our backflow tested and they were able to come out the very next morning. We don’t use the sprinkler system so they were able to just remove it and cap it off so we didn’t have to worry about this in the future. Would definitely recommend!

    5

    Julien was great! He fixed the clogged pipe and allowed me to ask a million questions, I learned more during his visit than HOURS of YouTube. Optimistically, I won’t need a plumber again for this. But if I do, I’d call them

    5

    Jordan and Trey went above and beyond! They did the job quickly, efficently, and were courteous, very patient, kind and very knowledgeable. After they finished the job, I was amazed at how sporless they cleaned up the area! Thank you so much for such great service!

    2

    I understood the service call for $79, but they didn’t tell me there was a minimum parts and labor charge of $89!! Keep in mind the young man they sent was great but it took about 10 minutes. They didn’t tell reduce it by $25

    5

    Contacted around 9:30 am and a team came out at 2:30. They informed me what was going to be done and the cost. I now have a new hot water tank and everything updated to code. The guys were extremely nice and professional. I really appreciate how nice they were to me.

    5

    Hired Burton's to upgrade our kitchen plumbing. Justin was able to perform the day after providing an estimate. He was efficient and professional. Would hire again!

    5

    When we had a new dryer delivered we learned that we could no longer use copper lines for gas hookup. Burton's cam out and got us squared away with new piping off the main-gas line up into our laundry room, including installation of two additional ball valves. Justin was incredibly courteous, explained his work well, explained what was required and walked through the work after it was finished.

    5

    Justin Z . was awesome. When I noticed water coming out of the drains in my basement rec room and laundry room I was extremely happy that I was able to get it snaked the same afternoon that I called Burton Plumbing. Tina was so kind on the phone when I called to set up the service call. I can't thank them enough. I would definitely recommend Burton Plumbing .

    5

    First time using this company. Forgot woman’s name who usually answers phone. She was the nicest most professional service rep I’ve talked to in a long time! Julian D was our technician. Very Friendly and competent! Highly recommend this company. Remember to request Julian!!

    5

    Had a technician out today named Julian. He did an amazing job and fixed the issue easily. He was super instructive on what he was doing and offered no judgement on my failed diy attempt

    5

    Jason was amazing! Super friendly dude and he worked hard to get our old dishwasher out, which wasn’t easy, and installed the new one and it looks perfect! Thank you so much J! We’ll definitely be using Burtons again!

    4

    Well, my middle name is Aaliyah. Let's get that straight. Jeanette is my first name and I had some stuff done in Lincoln parkI had a toilet done. My toilet was running a lot, and the tech that came out was very nice. He was very pleasant. A lot of information his name was James Cox. He was very pleasant to me and he gave me a lot of information and helping me and he taught me a lot about plumbing, but he made me feel comfortable when he was doing the job and he did a good job explaining what he was doing.

    5

    Jordan and Brandon were so friendly and professional in fixing my leaking toilet. They explained my options and even gave me a discount after quoting me one price. I REALLY appreciate all the communication from Burton's Plumbing before and after my service. I would highly recommend them.