Constraction reviews in Eagan, Minnesota
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Returned a robocall and set up an inspection which was confirmed by email. Nobody showed up to do the inspection and email to either reschedule or confirm correct information went unanswered.
Not professional. Not responsive. -
Gentleman was friendly and offered a free inspection, who can complain about that?
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Company does not operate legally when advertising, nor has the ability to read "no soliciting" signs before walking onto private property. When I asked Ben the company rep if they had a solicitors permit from the city of Montgomery he replied that he never needed one. Seems like the thirsty type to not respect community rules and not respect home owners wishes of no soliciting... would not recommend this company. Would not trust Ben...
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Siding was replace by them, didn't even last 1 year before it start falling a part. Poor customer service. I have to drill nail to my siding. My old siding was 10x better. Should of never got it replaced. Siding took them 2 months to finish which was delay a lot of time and was suppose to install in early fall but delay to winter, which they rush the Siding. They knew the Siding wall was weak and didn't bother replacing them. Now the Siding are coming off due to poor installation. Avoid this company. Nothing but trouble.
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If it were for the person who comes out and does the initial inspection I would give this company 5 stars. Since the customer service department lacks quality I gave a 3 star rating. I feel like no one knows how to help answer questions so then you are transferred and the unanswered questions continue.
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I've been getting spam called with a recording for several weeks now. I have never contacted this company and don't know how they got my number. If this is how they do business or try to get customers, they certainly won't get any business from me.
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Hard working crew in June 2017. Arrived 30min prior to time scheduled. Crew respectful of my landscaping by protecting plants. Sales rep had good product knowledge. He offered better-coordinating roof colors (to my house) than my existing roof colors.We drove around my immediate neighborhood to 'see' how those colors wld look with my house colors.
An issue: their final inspection employee (not sure of inhouse job title), delayed submitting required 'photos of underlayment' to my city's public works dept. This held up necessary papers I needed for proof of properly installed roofing work for my records, and for future resale proof.
In June 2020, Regional Mgr. Vincent Mancuso graciously waived any charges for a section of shingles near the gutter to be replaced. We suspected the gutter cleaner I hired may have damaged them. Thank you Vincent! -
It went very well and Chad staniec was the one who did the inspection
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I have received 30+ telemarketing calls from AmeriPro Roofiing over the past two weeks. Each time I ask to be removed from their robocaller. I then block the number only to be robo called from a different number later in. It's happened multiple times today. If it continues I'm going to make a complaint through the state. STOP YOUR ROBO CALLERS PLEASE. It's SUPER ANNOYING.
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Zero management of the project. No one told us anything, no one talked to us. Not a little bit, NOT AT ALL. A crew of people who did not or would not speak English just showed up one day and swarmed over our house for a week+. It took us 2 months of reaching out to get the final items resolved.
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Patrick with AmeriPro was professional, responsive and provided a great experience. Roof installation was completed timely and the crew worked efficiently resulting in a good outcome.
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I never leave reviews.... With that said, this companies sales team just DOES NOT LISTEN!!! They have randomly called me over 5 times trying to get my business. I have told them each time that I don't need any help on my roof and to please not call again. They just called me AGAIN about 2 minutes ago so I figured since they don't care to listen to me maybe they will respond to a public review.
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They came early morning which was nice. I didn't find any tear down mess anywhere. They completed the job in great time. Very polite crew. I would highly recommend AmeriPro to everyone. The whole process from start to finish went smoothly.
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I have received multiple calls with a prerecorded message from AmeriPro despite being on the do not call registry and never having done business with them. Per the FTC: A robocall trying to sell you something is illegal unless the company trying to sell you something got written permission, directly from you, to call you that way.
If AmeriPro is okay with breaking the law, I have concerns about the quality of roofing service they’re providing their unfortunate customers. -
Got signed up through an Ameripro storm chaser who promised the world. Roofer had poor craftsmanship. Just got a notice today that we're late on payment when they've already cashed the check! No word on my damaged gutter gaurds yet and it's been a month. Was hoping things would be different since this is a local company, but its been a terrible experience!
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Had siding and roof fully replaced after a storm. Have now had pieces of siding fall of about once per 6 months since the storm years ago. Roof seems fine, but something went wrong with siding. They have been reasonably responsive to patch, but no solution offered to fix the root cause.
Edit as of September 2023: Has only gotten worse, they offered to replace the siding under warranty, but made the same mistake as the first time not ordering enough siding to cover the house, so our house has been sitting unsided for about a month waiting for them to be able to finish, meanwhile all outdoor electrical and lighting is unable to be used because it was disconnected and not reconnected. Laughable at this point the number of delays and interruptions we have had to get our siding redone after a storm in 2019. -
Received a cold call from a rep and when I told her I wasn't interested at this time, instead of a proper send off she just hung up on me. Not a good impression to leave if you want me to consider your business in the future.
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We worked with Mike and he was very informative and helpful! He made sure we understood the process and was patient. I would recommend AmeriPro, they care about their customers and are very efficient as well.
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We had a bad hail storm go through our area in early August. I noticed American dream home at my neighbors. I spoke to Andrea and she reassured me that they would take care of everything. She was true to her words her manager came when our insurance company came to inspect our property. I had trouble with our insurance company. America Dream Home stepped in and took care of everything. With in a couple of weeks our shingles and supplies arrived. Then the roofing crew showed up and they were quick, courteous and polite. The home office called and made sure everything was as promised. We couldn’t be happier with American Dream Home. The next hail storm I will call American Dream Home. We were so pleased that we have encouraged all of our neighbors that hadn’t talked to American Dream Home to talk to them.
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Everything was great and fine until we turned in our final check and suddenly we “owe $5,000 more”.. after we were told everything was paid for by our insurance minus the deductible - which is only $1,000. We also were supposed to get $3,000 from our insurance for issues that didn’t even deal with ameripro!! and instead of giving us back our chunk we accidentally sent to ameripro, they turn it around and say they won’t give it to us until we pay this $5k, which was not in our contract and they tacked on things that weren’t even done on our home..
I’d say Insurance fraud!!
Straight up scam! Stay far from them unless you want to be told you owe stuff that wasn’t talked about prior to. -
Caught a inspector going next door and asked how much for an estimate. He came and talked to me and estimate is free. We ended up talking for a while. Mixture of the company and personal stories. He is very up front and has a great professional personality. Have not had work done yet. But writing this cause reviews are important for companies like my line of work too. I definitely recommend Tim Boeck as a inspector. People mostly write reviews for bad service. Not many reviews happen when you get good service.