All reviews for Ron the Sewer Rat
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Jeff did a great job clearing our sink drain line of a rust plug. He was fast, friendly and informative. The service went smoothly as possible and was affordable. Great experience.
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Very happy! They were able to get out here quickly to clear a main drain line. They got the job done faster than I expected. They were careful to not make a mess, and everything was explained and documented really well. Nice guy too. Highly recommended!
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We have now used Ron the Sewer Rat three times for periodic floor drain and main sewer line cleaning, and highly recommend the company for this work. We recently called to make an appointment and were quickly scheduled for the same day. Jordan was our technician and he was thorough in both explaining the work he would do and in the cleaning of the system. The price for the work was quite fair and we even got a discount for doing more than one at the same time.
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Michael is a fantastic technician and did such a great job with our sewer clean out today! I'm so grateful for his patience figuring out our issue, explaining everything to me and answering all my questions along the way. I was really impressed and appreciative! I was so relieved to be able to get an appointment so quickly also- I requested an appointment last night when our issue came up and Michael was able to fix our issue this morning. Thank you!
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Great experience! Called in and immediately spoke with a women who helped me through my panic and got me scheduled. Technicians were on time, knowledgeable, and friendly! They send out a text showing you who is coming to your home before they arrive as well. They were willing to walk around with my husband to figure out a few smaller items that we needed to confirm outside of the main concern we called about. Pricing was straight forward before any work was performed and within what I expected to pay. Thank you!
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We chose Ron the Sewer Rat for our sewer scope inspection when buying a house. Both the company and our technician Garvin were very professional and thorough from the start. Garvin was knowledgeable and friendly, taking time and care to talk us through the process as he worked. It was a cool process and very informative, and the report and video that followed has been helpful as well. Im glad we did this to aid us in our decision making process. I would choose Garvin and Ron the Sewer Rat again right away for my plumbing/sewer needs!
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We had a toilet that was running a lot and eventually leaked into our kitchen ceiling. I called Hessian Plumbing/Ron the Sewer Rat and they were able to come out the next day. Ezra and Dre were great! They were honest and thorough. They took time to listen to me, evaluate the problem and give me some options for fixing the problem. They answered all my questions and were able to get the parts and complete the work same day! We also have a couple other minor plumbing issues that they gave me information and quotes for. Their service and expertise are top notch. I intend to call them again for our other issues. We chose this company because they have done excellent work for our son and our daughter. Both our kids had nothing but great things to say about their experience too! We would highly recommend this company!
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This was my first time using Ron the Sewer Rat, and I was extremely impressed from start to finish. I reached out to schedule an appointment to clean out a clogged main line drain, and their dispatch team called the same day to confirm all the details. They followed up again Monday morning to reconfirm the appointment and even sent a text with the service details and information about the technician who was being dispatched. The communication throughout the entire process was excellent and very reassuring.
Tim was the technician who came out, and he was outstanding. He was very professional and took the time to answer all of my questions.
The service was a little pricier than I initially expected, but with the level of communication, professionalism, and overall quality of service I received, it was worth every penny.
I highly recommend this company and will absolutely use them again in the future.