Roofing & Gutters reviews in Eden Prairie, Minnesota

4.9 based on 166 reviews Back to the listing
    5

    The team did an excellent job installing our new gutters. They were prompt, professional, and the quality of the work is outstanding. Everything was completed on schedule, and the cleanup afterward was thorough. I highly recommend them to anyone looking for reliable gutter installation!

    5

    I’m very happy with my project with Trinity exteriors, they installed an aluminum wrap on my soffit and fascia. Everything from Tyler, the sales Director, who returned my calls and told me what to expect. To Jesus, the project manager who handled all the details with his crew, everything went as promised with several walk-throughs during the process. My neighbor commented this morning as to the crews teamwork going on at my house during the installation. I appreciated all the detail paid to the corners and angles needed to get a good quality professional job.

    5

    We hired Trinity Exteriors to complete siding on the north side of our home and are extremely pleased with the result. Kevin did excellent work with the installation. He made recommendations along the way to improve quality of end result and always asked for our input to ensure the work was done to our satisfaction. As a customer, it is appreciated to be included in the decision-making process prior to action being taken and Kevin clearly communicated any concerns to assist us in making the final call. We did experience one contract related grievance, and without going into details I will advise people to always make certain every detail discussed during initial consult is included in scope of work and price quoted. Otherwise, it may cost you more than expected when your sales person does not recall things. However, this was not related to the actual work performed. The quality of the install was really good. We are satisfied with our decision to choose Trinity Exteriors due to the quality workmanship exhibited by Kevin, as he went above and beyond expectations to be certain we were happy.

    5

    Having Trinity do our siding project was a great experience. Ted gave us a number of options to consider and Jesus was a great Project Manager keeping in touch with us daily. His team lead by Romo were top notch tradesmen that executed excellent craftsmanship. We are so happy with the results. I feel like we have a brand new home!

    5

    From my first call to Trinity Exteriors and speaking with Jaz who answered my many questions in detail and professionally. Jaz was also very kind and courteous while scheduling our initial estimate appointment, I was hoping this company would be the best option. After doing our due diligence and getting several other estimates, we were so excited to find that Trinity Exteriors gave us the best information, sales process, pricing, and best customer service during our siding project. Jesus was the amazing Project Manager that was here every day from start to finish. He answered every questions, provided timely progress updates including many pictures of the progress. Jesus was knowledgeable, transparent with any time constraints or additional small repairs or design upgrades. Best of all was the way we saw Jesus work with and support the amazing work crew that we had onsite lead by Alex. Alex provided great insight and recommendations on the use of our accent colors and other design upgrades. Alex also lead the crew in a kind and professional manner and kept the project on time! We are extremely grateful for the new snazzy siding and gutters we now have. Thank You Trinity Exteriors for helping make our home beautiful. We can’t wait for our next project with your awesome team!

    5

    Trinity did a fabulous job. Tyler handled the sale efficiently.
    Jesus was an excellent project manager. He went above and beyond explaining the process. He kept me fully informed while the roof was being replaced. Updated with pictures and answered all of my many questions. His crew was wonderful. They were very respectful of my property and did superb work. I would highly recommend them to anyone!

    5

    After a hail storm, I reached out to Trinity (and some others) regarding the damage. Josh at Trinity outshined everyone by a mile and worked with us through all sorts insurance issues. Josh was consistent, communicated well, and beyond trustworthy/honest. After getting everything approved and moving forward, things stayed on the same great track. Our roof was replaced by an amazing team who did outstanding work! Extremely clean and professional. Then came siding replacement. Jesus with Trinity and his crew also did impeccable work. Clean and well installed. Not rushed in the slightest. Any issues that came up along the way, Trinity handled promptly and professionally. I wouldn't hesitate to work with them again! Great work. Clean work. Easy to work with. Doesn't get much better than that!

    3

    While the work done on our siding was ultimately fine, the communication from Trinity left a lot to be desired. We had a small job in the $4k range involving the replacement of some chipped cedar shakes and step flashing. After the initial evaluation/putting down our deposit during the second week of August, we had one person (who I believe was a subcontractor for Trinity) come out three weeks later in September to take another look. And then...radio silence for another month, until I proactively called the office the second week of October to ask where we were in the schedule.

    From this point it felt like we were passed around to three different people - we never heard from the operations assistant originally assigned to us again - and after my call it took another two weeks for work to actually start. I acknowledge that some of that was due to weather, but this was *also* because the technician assigned to our job arrived at our house without any of the materials needed, as he'd been told they were supposed to be delivered that morning. It also sounded like he'd only been given a very vague description of the work that needed to be done. For what it's worth I don't blame him at all, but at least in our case it seemed like there was a breakdown of communication between the main office and their techs.

    Look, I get it - there was that hailstorm back in September, and it makes sense that those $10k-20k roof repair jobs would take higher priority than our siding repair. I would've been totally understanding if someone had just reached out, called or sent an email telling us that it'd be awhile before they got to our job. But there wasn't any communication at all, and I suspect that if I hadn't reached out in early October, our job would still be in limbo.

    5

    I highly recommend Pro Custom Builders. I hired Tony for work that he completed on Feb 27, 2026. He repaired and replaced several soffit panels that had come off (high on my roof) as well as replacing the J panel. The same day, he also replaced several pieces of rotting wood on my deck.

    Notable qualities Tony exhibited throughout the process, from my initial inquiry to follow-up after he completed the work are:

    Excellent responsiveness
    Knowledgeable
    Highly skilled
    Prompt
    Sense of fairness
    Upbeat attitude & personable
    Trustworthy

    5

    Great work ethic. Excellent skills. Completes job in timely manner. Keeps me fully informed at each step and answers all questions.

    5

    Tony fixed a ventilation issue in our attic that was causing some water damage. He was very communicative, transparent, and helpful throughout the process.

    5

    Tony and Pro Custom Builders replaced the siding on my house. They provide high touch hands on personal customer service. Tony pays attention to every detail. He walked me through the process from begging to end. This is the second time I hired Pro Custom Builders, and I will use them for future projects.

    5

    We received several bids to install soffits, fascia, repair/install gutters, and replace an exterior door from various local companies; Tony worked with us and gave us a bid that was the most comprehensive by a massive margin. His bid was broken down so well that it helped us to understand exactly what needed to be done. He walked us through the various options we had and told us what he recommended based on his significant amount of experience in the industry. His communication with me was better than any contractor I've ever worked with. It was great to know ahead of time when he planned to show up and to get updates on how the projects were going. If there was inclement weather Tony was sure to let me know when he next planned to be at our house to continue the work.

    The work that was done on our house was phenomenal. The soffit and fascia install make the exterior of our house substantially more appealing, and the airflow for our attic should help to reduce our ice damns dramatically. The door and gutter install on our garage look beautiful and function extremely well. Tony and his team at Pro Custom Builders couldn't have exceeded our expectations any more than they did on all fronts.

    I will be highly recommending them to any of my friends and family in the area. If we ever have more work that needs done at our house Tony will be our first call.

    5

    Tony gave us a thorough inspection of the roof and attic. He put together estimates for known and discovered problems. We had him there to install roof anchors. He will be tops on my list of people to call for service. The committee also decided that he had the best price for the service. I was not involved in that part.

    5

    Tony went above and beyond for our roofing project. He was so communicative, thorough, and helpful. Everything turned out perfectly and Tony fixed an additional issue we found without charge! We have used Tony’s services for almost a decade and he will continue to be our first call!

    5

    Awesome experience with People Custom Builders. Had roof repair. They were quick to respond, fair priced, and effective communication. Highly recommend!!

    5

    Tony has a great team and he is a great manager. Thorough and clear. Job will get done on time, look great and will clean up afterwards like it never happened. I would absolutely recommend him to take care of your home the way you would do it yourself.

    5

    Tony did a great job installing guttering and gutter covers (I hate cleaning my gutters and hate ladders even more). He started almost immediately and had the job done in a few days. I also had him remove algae from my roof because my insurance company was being difficult. He got both jobs done in a few days, and provided a handy dandy report for my insurance company to show the state of the roof, what had been done and a bunch of supporting photos. Tony and Pro Custom Builders are now my go-to guys for any roof related work I need doing.

    5

    Tony did a very detailed work on my driveway. looks like a new driveway, thank you Tony.

    5

    Tony came over and looked over my project. He suggested that I could do the project myself and save money. Really appreciated his honesty in evaluating my project.

    5

    Tony was very professional and provided detailed estimate of work to be done with areas of work to be completed. He managed the project efficiently! Great work!