Roofing & Gutters reviews in Eden Prairie, Minnesota

Both Mikes have been AMAZING to work with. We had some hail damage a few weeks ago and I called a bunch of roofing companies out to inspect the damage. First Choice was on time, so responsive and so thorough with their inspection. They worked with me navigating my insurance company and wrote a whole report to send to insurance regarding the damages. SO impressive!! They have been going above and beyond this whole process and have been extremely patient with me (first time homeowner, never filed a home insurance claim before). We can't wait for our new roof with them! Excellent company, I highly recommend!

I highly recommend First Choice Exteriors. I too am in the service industry and appreciate partners like First Choice Exteriors to respond quickly, make accurate estimates, and help through the insurance claims process.

Karl Clark inspected my roof after an early summer hailstorm and he worked through the difficult process of submitting my claim to my insurance. Initially, insurance did not honor the claim on the first submission, so Karl and his A team provided a more detailed package to insurance in order to have the claim approved.

If it were not for their extra work I'd still be living under a hail-damaged roof. They even inspected my windows for damage, and Karl introduced me to a window replacement partner, submitted the claim, and was awarded eight windows from damage.

Nice work Karl and team!!!

I highly recommend!

Darren Nicholson
Victoria, MN

I was very happy with every aspect to the roofing project First Choice Exteriors did on my home in Eden Prairie. Preston & Sean were awesome to work with. I definitely recommend them.

I’m so pleased with my homes updated look. Thank you Mike, Dave and Alex for being professional and responsive to my questions and giving me a timely answer. Issac and the siding crew were on time, hard at work and very efficient.
Thanks again…Mary

First Choice did an excellent job on replacing my damaged roof due to a hail storm last May. Jack was extremely thorough in his initial inspection and follow up visits. I really appreciated the knowledge Jack had about the entire repair and replacement process and how to work with the insurance company. I would not hesitate to recommend First Choice for your roofing needs!

Phil P. has been great to work with. He is professional, kind and patient. We were immediately impressed with his knowledge of the industry. We had our roof and gutters replaced by First Choice Exteriors after a hail storm. The roofers worked fast and finished both the house and garage in one day. I found a handful of nails and other debris about the yard and driveway but it was dark when they packed up so I’m not surprised a few things got missed. Phil kindly came back with a super magnet to sweep for any missed nails. Jeremy the gutter expert was efficient and installed nice big gutters. Everything is looking great and functioning well. Phil worked directly with our insurance company so we didn’t have to.

We just used First Choice for a window replacement project at our home, we had been waiting for years to move forward with the project and decided on them because they had a very fair price and great customer service, we were able to work directly with the owner who knew everything about our home, the windows, and what needed to be done which gave us the confidence to buy from them! Thank you First Choice Team!

First Choice helped us identify problems and issues with our home following storms in the area. Phil Paradise worked with our insurance provider to maximize the repairs and replacements required to restore the home. Actually, it was more than restoration. Phil helped us understand where and how we can improve the materials and design along the way. He knows how to work his team, the process and the system all to benefit the customer. He was responsive, insightful and treated us like we were his MVP customer. We recommend Phil and First Choice 100%. And are happy to serve as a reference for him/them anytime.

Working with Mike, and his team, at First Choice Exteriors was a case study of excellent customer service. I would hire him again in a heartbeat and you should, too.

Our neighborhood was hit by a hailstorm a couple summers ago. His company had been doing work for several neighbors and decided to have him look at our roof to check if it warranted filing a claim. It turned out we certainly did have damage and ours was worse than any of our neighbor's. The claim filing process with our insurance company was a big hassle as they only wanted to cover the front side of our roof. The process of having multiple adjustors come back to evaluate the roof dragged on for over a year.

Mike took the initiative to speak up on our behalf and pushed back against the inside insurance adjustor team. After several persistent conversations, it reached the right level of authority where it was made clear the three previous assessments were completely wrong. Once this happened everything moved along quickly. If Mike hadn't been involved, we would have had to pay for a portion of the roof out of our pocket. This saved us $10,000+ dollars.

When we were able to start discussing the options for roofing materials, Mike was a true consultant. Never once did we feel like we were being sold a bill of goods or up sold on expensive options. In fact, the opposite occurred, where he didn't recommend paying more money for certain items.

His project manager, Dave, was excellent, as well. He kept us informed of dates. Called ahead before the crew showed up and was there himself overseeing the project. The cleanup was excellent. Dave went around himself to double check the work and the cleanup.

First Choice Exterior is an A++ company. I highly recommend them.

We had Sean at First Choice install a new roof for us and it is so gorgeous. We were rained out for our first install and so they actually came on the next Saturday to do it- wow!! The communication was fantastic. I always knew what to expect and any question I had was answered immediately. We have had a lot of work done on our house recently, including a brand new concrete driveway. They were so cognizant of that and never drove heavy trucks on it- they even put a tarp on the driveway and the crew carried everything up- wow! Everything was protected (including our new garden and landscaping) and when they left, the area looked like they were never even there. You can only tell from beautiful new roof! Highly recommend this team and Sean specifically- he was so knowledgeable, helpful and available for all of our needs! 😃

First Choice did a great job on our gutters! They were respectful, punctual, and not overly expensive. We had some tricky roof lines, and Jeremy, the installer, did a great job! Would highly recommend!

First Choice did a great job in our roof and siding. They also installed our gutters as a separate project. Well done and very professional!

Sean, the Salesman 1st came out and was very helpful assessing what needed to be done to my roof after a hail storm and even suggested a better gutter color to match the house. Professional and timely response. Once the crew came, Alex, the crew chief, kept me informed of everything that was going on as the crew was very efficient. Completed a very steep roof in 1 day. Cleanup was unbelievable as I only found 1 piece of gutter the size of a quarter around the outside of the house. Highly recommend First Choice for roofing and will be using them for an upcoming bath redo.

We have had First Choice replace two roofs and hail damaged windows at our house. They did a great job each time. Their project managers were easy to work with and they knew how to work with our insurer which reduced a lot of stress for me.

I highly recommend this company.

Amongst the plethora of options, if you want a top notch experience from beginning to end, select First Choice. Sean Morrison was exceptional at explaining what would be done and was always responsive to any question. His experience and passion for superior personal service provides reassurance that your needs will be met. Trust him to follow through with you and treat you as if you are his only customer. Alex was excellent with coordinating the installation and the project went seamlessly. The extra care to clean up any debris and leave my yard flawless is astounding. A retired roofing professional inspected my roof and was very impressed with their workmanship. The left over materials were neatly stacked and picked up within 2 days. Both Alex and Sean followed up with me after the installation to ensure my satisfaction. If you want this level of assurance and personal touch, select them and be thrilled.

First Choice Exteriors did an incredible job. We did a significant amount of research in trying to find the most reputable, fairly priced, and skilled roofing company we could for our roof replacement switching from cedar shake to asphalt shingles and First Choice Exteriors nailed it. I will absolutely move forward with them for any future project I have and would recommend you do the same.

There are too many folks who helped us to name, but they were all incredible - communicative, helpful with insurance, responsive, and highly experienced.

Something worth noting is they caught a fix we needed to do because of our atypical move from cedar shake to asphalt. When I asked other roofers we got quotes from about it, they all agreed that it was the right way to do the roof and were disappointed that they missed it in their quote. Just an anecdote of their knowledge and expertise!

I couldn't be happier with my experience with Preston at First Choice Exteriors! From start to finish, they were incredibly organized and efficient, making the entire process smooth and stress-free. Their team was professional, punctual, and highly skilled, ensuring top-notch quality workmanship on my home. The materials they used were high quality, and the final result exceeded my expectations.

On top of that, their pricing was very competitive, offering great value without compromising on service or craftsmanship. If you're looking for a reliable, detail-oriented, and affordable exterior contractor, I highly recommend First Choice Exteriors!

Highly recommend!
First Choice Exteriors replaced the roof and gutters at my home and cabin, and we couldn’t be happier with the results.

From start to finish, they were incredibly professional, responsive, and easy to work with. The quality of their work is excellent—they paid attention to every detail and left everything clean and tidy when the job was done.

It’s clear they take pride in what they do. Highly recommend them to anyone looking for a reliable and skilled team!

These guys were great to work with! Jesse was very good with communication and was quick to answer any questions I had! Alex and Dave managed the project on site and I couldn’t have asked for nicer guys that got the job done very quickly and efficiently! All around everyone within the company that I talked to was very pleasant! I’d recommend them to everyone looking for a new roof! They go above and beyond expectations!

Preston was very helpful & knowledgeable, he explained & always responded when I called with questions. Dave was also helpful with scheduling all my projects. I would recommend this company for anyone who needs home exterior work. They are very professional & meet the customer needs.

First Choice took care of everything. They replaced my roof, installed gutter guards, and replaced my skylight. Being able to have it all done through one company made the entire storm damage process so much less stressful. They worked directly with my insurance team on all the paperwork and pulled the necessary permits for me.

The whole crew was professional, clean, and efficient. The job was completed in just one day. I felt confident and safe the entire time. Highly recommend!