Solar Energy Company reviews in Edina, Minnesota

The installation of my solar panels went ver well. Garret and Adrian were professional, polite and efficient. Would highly recommend them!

Unfortunately the company would not stand up to their promises. The installation was quick but after that the company failed to check on the status of the next step, resulting on the panels have been not working for already 4 months since the installation. Several attempts have been made to the company to update on the process and assist with the next step, however we still are struggling to move the project along. The salesperson promised to "be there" along the way during his sales pitch but seems to be completely worthless as soon as the company got their money.
As a result, we are facing double energy bill, paying for the loan and the regular electricity bill. Extremely disappointed.
Will update the rating if the company comes forward to fix the issue.

Nice company to work with. Little bit more communication between workers and customers needed. Overall happy with the install. Now just waiting on evergy to give the certification to turn on.

The install was uneventful and surprisingly quick. Our project was fourteen panels and there were three men on site and it was about five hours of work. The work was tidy and looks professionally done. We are waiting on the building code inspection step and then the final inspection and acceptance from Xcel Energy, at which point our system can be energized. The building code inspection was scheduled by Blue Raven the same day the install occurred, and the inspection will be completed one week from the install date. Obviously coordinating with third parties (the city inspector and Xcel) leaves us at the mercy of the third party’s timeline, but Blue Raven did their part by immediately reaching out to get those on the calendar.
Adding comments four months after my initial post after installation.
The panels are still not energized and I am unclear why. Despite multiple inquiries, Blue Raven is largely unresponsive. When they do respond, it is with incomplete and evasive answers. When selecting Blue Raven we investigated the online reviews and noted delays were a frequent complaint and were repeatedly attributed to Xcel ( our energy utility provider) being slow. I inquired with Blue Raven about what they did on their end to mitigate. Their answer indicating they knew how to work with Xcel appears to be at best complete BS. Our application with Xcel was rejected multiple times after our install, for what reason I do not know as Blue Raven does not communicate. Best guess on my end is that get are hiding their failures and won’t tell me. At this point I am asking for my money back and will move on to either another provider, or just do without solar altogether.

Came door to door in our neighborhood. First guy didn’t know what he was talking about out and didn’t make sense. Basically didn’t believe me that I’ve lived in our home for 6 years as he tried to explain something about what he can offer. They eventually lied to us telling us they aren’t selling solar panels and they can get us a free savings on energy as no cost ever. Said they’d call back the next day. My husband got a call from a different member stating they’d like to discuss our interest in their solar panels… no interest in them at all. They just tried to sneak their way in at the door by stating they weren’t offering solar panels… waste of our time.

Communication was great selling me the solar system. But quickly went sour when complications arose or I need questions answered after the install

Happy with the installation process but can’t speak about the functionality because my system hasn’t been turned on yet(I would have like the installation crew to use carpet tarps in addition to vacuuming). That being said, my system installation was completed just in time to counter another price increase by my electric company.

My sells person was amazing and patient. I will continue to recommend Blue Raven to my friends and family.

Crew was very friendly and professional.

This company has been great to work with. The team that came out for the install were very professional and super friendly. They all respected our home inside and out. Very easy to talk to and friendly. Garrett from KC Team 2 crew gets a very high rating. I would give more stars if I could! Highly recommend this company and crew.

Garrett and his team were very professional and courteous. They did an excellent job with our install, were done in a timely manner, and didn't leave any mess. Will update review with savings specifics once it's officially up and running.

This company is incredibly unethical and operates with deceptive practices. Bate n switch! When the representative came to my home, I was told that my rebate would be based on my financial information (W-2), and I was assured that it would not be lower—there was even mention that it could increase if I earned more by the end of the year. His exact words were “the rebate is income based the more you make the higher the refund” Based on this, I agreed to move forward, thinking my electric bill would stay about the same maybe less due to the rebate and $200 monthly payments they promised for 18 months. However, now I’m finding that many people are complaining about delayed payments, which only adds to my anxiety.

To my surprise, the rebate ended up being only 30% of the equipment cost—significantly less than I was told on two separate occasions. I was led to believe that the rebate would be income-dependent and increase if I earned more, which is completely at odds with the contract, which states that the rebate is fixed at 30% of the equipment cost. This is where for the second time I was told the contract is “standard” information and that it’s based on my income. This was a major misrepresentation of the terms.

I began this process in November 2024, and from the start, it’s been nothing but problems. There were licensing issues, and technicians left the job unannounced without explaining what they were doing. I was then ghosted for a week while trying to get information on how my system works, only to learn that they needed to come back and replace a bolt and that they had lost their licenses in Minnesota.

It’s become clear to me that this company is willing to lie to make a sale. Now, after doing more research, I see many others having similar issues, including complaints on the Better Business Bureau. If I had known the rebate structure was so different from what I was told, and that I would be paying more than my current electric bill, I would have never moved forward. The whole point was to pay the same or less until the system was paid off. Instead, I’ll be paying almost double until the loan is fully paid. They even told me when I sent in copies of my electric bill that if it comes back where I’ll be paying more for the loan than my electric we won’t move forward since the point is to save money monthly.

Had they been transparent about the rebate or responded truthfully when I asked for clarification, I could’ve canceled early enough and avoided this mess. I’m extremely dissatisfied and strongly urge others to stay away from this company—especially here in Minnesota, where there are many other unhappy customers echoing the same complaints.

Awesome experience with Blue Raven, Start to finish! Helpful and knowledgeable team. From the day we had the knock at the door through the installation was extremely simple and accommodating. The installation team was friendly, efficient and did not leave the project until inside and out of out home was clean and tidy! Would recommend to anyone in the market for solar.

Overall, Blue Raven has been a great company to work with. I have no experience with other solar companies, so I don't have a frame of reference, but they have been professional and responsive to my questions and concerns.

My only complaint is the length of time it took between committing to installation, and getting that time scheduled. The salesman implied 2-3 weeks, when in reality it was 3 months! This very well could be the fault of the city in taking their time getting around to inspections. Blue Raven could improve their communication of the status of the permits. I had to call every couple of weeks just to get an update. Besides just saying "we're working on it" or "you're one step closer" when nothing has changed, giving precise details would be all that's necessary. I would recommend a weekly email with details of what steps Blue Raven took that week to push things forward.

Once the permits were approved, Blue Raven contacted me immediately and got me scheduled for the next week. The installers, Garrett, Valentine, and Tyler were amazing. They were friendly, professional, and had great attention to detail. I was impressed by Tyler's wiring skills, and how well all of them cleaned up the entire site prior to leaving.

I'm scheduled for final inspection this week, and hopefully the power company will install their meter quickly so I can be up and running. I'm assuming the rest of my experience with Blue Raven will be excellent. Trust me, I'll update my review if I find otherwise. :)

Erick, Nick and Nick arrived on time, explained everything and answered any questions I had. They were professional and awesome! The install was completed on the same day in less than allotted time. The installation was super clean!

There were two spots on the roof above my porch where the shingles had peeled during the install. BlueRaven work order team is working on remedying this.

All in all the install process was smooth and done professionally!

Thank you guys!!!!!

Blue Raven installers were great. Organized, knowledgeable, and very efficient. They arrived on time and were finished ahead of time. They were very friendly and polite and worked great as a team. They cleaned their area great, couldn't tell anybody had even been here. I would definitely recommend them to anyone. They were KC team #1.
Garrett

No one has been in contact with us since they finally powered up the panels. After the first snow, none of the panels are working. The phone number we had for the sales guy has a voicemail that is full. Customer service is sorely lacking.

Don't be fooled by the fake reviews and do not buy solar from Blue Raven. They are a terrible company. Took over 8 months to install the panels once the agreement was signed which was the fall of 2022. Panels didn't get activated until July 2023.

We've had half the panels go out at least 5 times and takes weeks or months to get someone out here to get them working.

The last time I called and they had said the 2 year warranty is expired and are going to charge me $350 to come out to get them working again. I said it has been less than 2 years since they were installed and active and I got transferred to a call center that said they are closed and to call back before 5 mountain time during business hours. When I called it was 3 mountain time there.
This company is terrible and when they come to "fix" the issues, they don't give you any notice of when they will show up.
June and Sept 2024 had 0 production because microinverters were out on all 18 panels!

For something that looks so complicated, Garrett and his crew performed the work effortlessly and efficiently. Very polite and personable young men. They did an awesome job!

Start to finish, the whole crew at Blue Raven Solar did a fantastic job. Great communication and very friendly staff! I recommend them highly

Blue Raven installation crew members arrived early, were courteous, focused on quality workmanship, tidy with clean up, proficient with tasks, and updated us on their progress throughout the day. They also thanked us at the end of the day

Blue Raven did a great job answering all of our solar questions, providing A+ customer service, and our install was completed in one day!

Michaul and Morgan Garbo here. We had a great experience with Mr. Phillips and his KC crew 2 installing our panels. There was good communication throughout the install and they were all very friendly. Solar panels were installed quickly, look great and there was no mess left behind.