Joel Smith Heating & Air Conditioning, Inc.

On a Monday night I ask neighbors for a referrals on replacing my air conditioner. I get a couple for Joel Smith Heating & Air Conditioning. I email them that night (Monday). Tuesday morning I get a call and scheduled someone to come to our house the next day.

My husband likes to mull big purchases. He was aware someone from Joel Smith Heating & Air Conditioning was coming. That morning, Hubs acts blindsided at the idea of a replacement. He says he never knew I wanted it replaced (...yes, you did), he’s not ready - what are we doing about checking prices. I tell him the company came well recommend from our neighbors and he should take their suggestions and ask them his questions. There was a brief debate as to if Hubs can handle this task.

Wednesday afternoon I expect a call from my frazzled husband wanting to talk about the options before going any further, but when when he calls, it is about dinner plans, with a passing mention of our new air conditioner. He says - you were right, he was a good guy. He explained stuff well. I picked an efficiency upgraded, it will save us money in the long run.

I knew Hubs could handle the task - he wouldn't want to listen to me gripe about it being hot all summer. But I wasn’t expecting him to be happy about it. He was.

In recap, I emailed Joel Smith Heating & Air Conditioning on a Monday night, I had a fully replaced air conditioner on Friday. It cost $4,201.00 (my husband did not pick the cheapest option they offered). They won over a skeptical husband by being trustworthy and knowledgeable. This work was done in May 2020 - because of that, they had COVID related practices in place for their home visits.

I have been using Joel Smith since 2013 for my furnace and air conditioner check-ups. I recently had them install a new air conditioner. They are skilled in their trade. I found them to be competitive in pricing and were very timely in getting the job done. I trust them with my business.

Very friendly and helpful staff, from the receptionist to the guys who do the work. Dustin installed a inducer motor in my furnace, and Joel checked another problem I thought I had, but I had no problem, Joel is very knowledgeable and very helpful. These guys are great, you will not find a better Company to work on your furnace or AC.