Home Services reviews in Maple Grove, Minnesota
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We built our home and moved in beginning of September. The owner showed up to our house a couple weeks later and quoted us for gutters. He was very arrogant, promising he had the best pricing and could get the job done quick. At the time, we only purchased gutters for the front of our house, but followed back up shortly after saying we’d like the entire house done. We were again told it would be done in the next few weeks. We reached out to check on the status and date of when they’d be done and we were told by Halloween. Halloween came, Thanksgiving came, Christmas came, and still no gutters. We had reached out multiple times and were promised a different day each time. It is now March and my husband reached out once again to ask for a refund. We FINALLY got someone to come out this week to put on the gutters. 6 months later and we finally had gutters. No apology from the owner, no discount for it taking 6 months for a job that was promised to be complete before Halloween, nothing. I would NOT recommend this company and wished I would have looked at reviews more carefully before agreeing to go with this company.
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DO NOT HIRE RS SEAMLESS GUTTERS. We were having trouble getting a gutter company to come out and give us a quote last summer (2020), but RS Seamless Gutters agreed to come out. Navin pressured us into signing a contract on the spot, and told us it would be 8-12 weeks (longer than usual due to covid) so that we would FOR SURE have our gutters by year end.
Here we are, June 2021 and we just got our gutters. Navin will never contact you to let you know the work will be delayed. He will actually never initiate contact you at all. You will have to initiate all communications, and good luck receiving a response. The vast majority of our emails and calls asking for an update on when the work would be completed were ignored. When Navin did respond, it was with excuses saying his company was closed all winter (which is not true, his employee told us they were open and he did work for Navin in the winter) and that he had covid and therefore none of his workers could come out (which makes no sense).
We filed a complaint with the Better Business Bureau demanding a refund since 8 months had passed without the work being started. Navin responded to our complaint with his full list of fake excuses, and said someone would be out in 2-4 weeks.
We were just about to file the paperwork to sue him, and finally one of his workers came out to the house. I must note, there was ZERO HEADS UP given. The worker did an excellent job with the gutters though.
I would give RS Seamless Gutters 0/5 stars if I could. I would never recommend this company to anyone I know. The communication is not only lacking, but unprofessional. If you want to take a ride on a stress roller coaster book them at your own risk. -
We saw RS trucks around the neighborhood a few times so we’d thought we’ll have them come by and quote finishing the gutters on our house. Navin came out and completed a quote on time and was able to offer some very competitive pricing. Based on their workload, we were out a few weeks. Once Navin confirmed his crews were in the neighborhood, we were one of the first houses completed. He gave us a few days notice as well. Unfortunately, we were out of town on holiday, but Jeremy did great work and RS was flexible with some last minute additions. The work was completed in a day and looks great!
RS was great to communicate with and work with. We are very happy with the results! -
We hired RS Seamless to install gutters on our home. Wish I would have read more reviews before putting a deposit down. After missing 4 install dates, they finally came out to install our gutters. While walking around the house with the installer, I found out I was only quoted for half of our house. If we wanted the whole house done, it would cost more. Nowhere in our initial discussion were we informed that he was quoting for less than the gutters we needed, and felt underhanded based on the quote we received, which was fairly in line with other quotes for the entire house. While trying to resolve with the owner, he flew off the handle, used a bunch of profanity and hung up, blocking my number. We are now in the process of attempting to get our deposit back, as the installer is now gone and no work was performed. Would recommend looking elsewhere for gutter installers.
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Absolutely the worst company I have ever experienced doing business with.They installed my gutters without even notifying me when they were going to do it with some of the worst craftsmanship I have ever seen.The owner refused to meet with me to discuss the issues that I had with the installation and demanded payment within a week or he would put a lien on my house. The company did a band aid fix on the biggest issue I had at the time and I paid the remaining balance only to find bigger issues later that they would not even come out and look at. The owner is rude and will not take responsibility for anything his employees do wrong. They secured the gutters to the fascia board without ever tying into the roof trusses and claimed the issue was with the house and not the gutter. I could not express enough to stay as far away from this contractor as you can. For the record, the gutters were replaced due to storm damage, the new gutters were installed perfectly and I have not had one issue with them. In the short time I had the RS Seamless gutters on my house the issues never stopped.
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I gave contract to RS Seamless (Naveen) to install gutters at my home on 5/30/2020 and paid $775 upfront and told me it would take 4-6 weeks to fulfill the order. Naveen was proactive to cash the check the very next day. I called him on 7/7/2020 and then he realized that it has already been 5 weeks. He tells me that by July end he will be able to install the gutters. I called him again on 8/7/2020 and he had all these stories of winds being too strong and labor not being available. He then said he will get work done in next 2 weeks or refund the money. So nothing happens for next two weeks too and on 08/25/2020, I asked him for a refund. He said that I need to write up an email promising to not write a bad review on any website and also state in the email that I am not dissatisfied with the service otherwise no refund. I have 2 other friends who signed up with RS on the same day to install gutters and they all have faced the same issue.
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Because I don't want anyone to have to go through the experience with them. Posted the same review on Yelp!
I have really never worked with a company as challenging to get a project done... from the lack of communication to the lack of committing to a date to the lack of follow up. They do a great job selling you and "offering a discount by signing up now", but then you will never hear from the sales guy again. (Chad... 3 calls and not one reply. Pretty poor!) And Navin was equally challenging with slow responses on emails/texts to one word non-committal replies.
When after constantly calling and following up, I was finally told a date that they would install by (not a date they would show up), they appeared the final day (before we were moving out of state!). While the gutters look fine, they didn't even do what was listed on the contract. They "forgot" or "didn't read" that they were to install covers, so they had to come back. While I give the actual installers credit for the speed and efficiency, who knows how well done they actually are.
There were a bunch of other complaints that I have with this company, but I think you get the gist and piling on isn't worth your or my time.
I'd definitely look for a different company. -
If I could, I would give Zero Stars. I had gutters put on less than 2 years ago. Very high pressure to go with them when i asked if he could wait to run my card as I wanted to shop around, he said I wouldn't get the discount. I allowed him and his crew to install the gutters. Not only did they have to come back to fix what I could see was wrong, they left trimmings and many screws. Then when it rained, the gutters leaked. I asked for him to come back and fix it and he said that my shingles did not hang over enough and it would cost me more money to fix. I had another company come out. They said that RS Seameless did not put gutter apron on and that was causing the leaks. Simple fix. If it would have been done right, I would not have had these problems. I have had a different company replace the gutters. They also installed better leaf guard. The old gutters were clogged with debris. The price was less than what I paid for the first time. This company is a scam.
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We got very similar quotes from other places for the same gutters, and regret going with RS Seamless Gutters. We signed the purchase contract last March, and the owner, Navin, waited until after we signed to tell us us the gutters wouldn't be installed until May. May passed and we didn't hear anything. We reached out every few weeks from May until August for a status update, and we were either ignored or given an excuse. Our gutters were finally installed last week (4 months late) without any notice, and he of course expected to be paid the remaining balance that day. The gutters themselves seem fine, but would not go with this company again.
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We had all of our 20+ year old gutters and downspouts replaced on our house by RS Seamless this fall. Yes, we had to wait over 4 months from the day we signed the contract and put 50% down. Yes, the timely communication with the front office needs to improve drastically. But the installer (Jeremy) did a fantastic job and we ended up being very happy with the work and quality of the gutters. Your extended patience will pay off!
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RS Seamless installed our gutters to specifications and with high quality work and materials. You should be aware that they do use high-pressure sales tactics but their "buy today" prices comes out to be a reasonable market rate. My install was delayed by a month due to the severe winter but I was able to reach the owner for updates by text and received responses the same day, sometimes within minutes. Their office phone does not usually get answered. I get the impression that the owner fields most calls from his cellphone, so that was the best way for me to get in touch. I also did not have any issues with the owner or sales manager. They were courteous to me in every interaction. I think if they improve communication with customers they can achieve a higher rating on here as the actual quality of gutters and installation was very good and seem to be a higher grade of material than other gutters I see around my neighborhood. I also recommend they reconsider their sales approach and job scheduling process if they keep getting negative feedback on these. Overall if quality is what matters most to you, and you're willing to give them a chance to improve, then I think you will be pleased with the results.
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Anyone looking to have gutters, soffit and fascia work done needs to call RS Seamless. Navin and his team just completed a job for us where they replaced all three and their work is impeccable. Neighbors have commented how great it looks and the quality of the work is second-to-none. Navin's communication was outstanding throughout the project starting from scheduling the inial removal of our existing soffit and fascia to the final installation of the gutters. He met timelines, checked in on the project's progress, managed expectations and followed up after the work was completed. Navin was quick to return calls and ensured we were satisfied with the final result. Our overall experience with RS Seamless was outstanding and we highly recommend Navin and his team.
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Matt is an outstanding representative of Fikes and always does great work. He has a great attitude and we appreciate his work
Thanks Matt! -
We had a fantastic experience with Fikes of Minnesota. As a small business, we received a large, last-minute request for snack containers for a trade show and needed a quick solution. Jake was great to work with—he quickly found exactly what we needed and ensured everything was delivered on time. The company even went the extra mile, traveling a long distance to pick up supplies so we could complete our project. We highly recommend their products and service!
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Lou Park trash chutes are absolutely AMAZING!! The full trash chute and room cleaning has made a huge difference in the smell in the hallways and fruit fly activity in the trash rooms.
Thank you Sam W!! -
I manage Park Pointe, and Gables apartments and we recently had our trash chutes cleaned by Fikes, and wow they did a fantastic job! Sam W always does great work in our common areas, and the trash chute cleaning was above and beyond as well! We have had lots of positive resident feedback on how great is smells in the rooms and hallway. Highly recommend!
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Dylan is friendly and efficient!
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Must have products and great staff!!
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Great service and excellent staff! Highly recommend!
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Great service and great price
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The experience with Fikes has been outstanding! Personable, proactive, and always with the desired result. Will continue to work with Fikes.