Home Services reviews in Maple Grove, Minnesota
-
100% do not recommend. I put down the 50% deposit and was told our job would be a priority because our existing gutters were so bad. Instead, we waited almost 3 months for the job to be completed. I called a few times to check on the install timeframe and was brushed off with excuses about the weather.
When they finally did install the gutters, they didn't fully remove all pieces of the old gutters. We still have to climb up the house ourselves and remove pieces of the old brackets. Also had to clean up nails left all over our deck. After I questioned the position of one downspout I was told "that's how it's supposed to be" - sorry, I know a downspout that doesn't angle down is not effective. For each issue, I politely inquired if we could have it fixed. I was asked to provide photo evidence of the problems. Was told they'd be back to fix it. That was 5 months ago and guess what, still old gutter brackets on my house. After dealing with pooling water next to the house, we ended up replacing the faulty downspout ourselves...frustrating after you pay a "professional" to do it!
The owner was defensive and rude with my questions.
Lastly, we paid for leaf guards. Some look nice...other parts are a screen that doesn't stay on the gutter. I found a piece of it blown off the roof. It's like the only put the good ones in spots we could see them.
Please, do yourself a favor and go elsewhere for your gutters. -
The owners shows up in a Maserati to give you an outrageous quote and then uses high pressure sales tactics to give an aggressive discount if you give a 50% down payment on the spot. The discount wasn't even close to being acceptable and after a bunch of back and forth he gives me their 10% military discount on the last price he came down to which finally brings us into the ballpark. After selling me on the why the design of my home justifies the quote I accept and give the down payment. He wanted cash/check but I put it on my Credit Card. The quote and down payment was in early June. I ask anyone who decides to go with RS Seamelss gutters to use their credit card so they have some protection. Due to the price I brought him down to he said we should expect to get gutters in 8-12 weeks. I said thats fine as I wasn't really looking at getting gutters anyways. 12 weeks come and I called the owner, navin. He gives you a cell phone and business number to contact him (2 different numbers). When calling his cell phone it at least went to his voicemail if there was no answer. He tells me his two workers got hernias and caused some major delays. He said I should expect to get gutter in 4-8 weeks. After waiting an additional 10 weeks I try calling again. I now can't even reach the owner. At no point has anyone followed up with me to let me know about delays. Calls no longer go to a voicemail on his cell phone. Both numbers now lead to a "estimate" hot line where you can leave your info to get contacted. I left a message asking when my work would be completed. Its been two weeks and still no call back. Multiple messages left and still nothing. Its the middle of November and no work/contact has been made. Now the fortunate part for me is I paid with a credit card and I've been granted a temporary transaction dispute. As no work has been done I imagine it'll be permanent. Using a credit card saved me the hassle of having to take him to court.
In addition the BBB site for RS Seamless gutters in under review at this time. My guess is they are getting plenty of negative feedback. I'm also guessing he prioritizes his work to who pays the most and uses the low bids to fill in when he doesn't have any work (regardless to what he agrees to). As there are SOME recent reviews that are positive I'm guessing these people caved to his high pressure/high bid sales tactics. I would have assumed by these patterns he is going out of business, but I think he is an unethical/un organized owner. -
RS Seamless Gutters is by far the best gutter contractor I’ve worked with in a long time. Navin and his team were very easy to work with, on time, very competitive pricing, and stood behind their high quality work! I would use them again and recommend to family and friends! Keep up the great work!
-
Navin was wonderful about communicating. If I would text or call he was good about responding. Jeremy installed our Gutters and did a terrific job. He was on time and very professional. We are extremely happy with the gutters. Great quality. I would work with them again.
-
I read the reviews after I had committed to my gutter replacement. I have to admit, I was a little nervous. But, Navin is a busy guy and has been in business for quite a while. He did not stay long for the initial quote as I had read in some reviews. He did show me some samples before he left. He then was off to his next appointment. I am thinking that WOW.. that was fast.. is this legit? He was booked out about 6-8 weeks.. not a problem. I then had to postpone my installation since I was getting a new roof installed. I kept in touch with Navin and there were no issues rescheduling.
So, the big day came... Jeremy showed up ready to work, he has worked 19 years for Navin and completed my whole house alone after we verified all the different areas that gutters were going to get installed. There were several areas that never even had gutters installed on my home. We had a couple obstacles to overcome and Jeremy was simply brilliant! I cannot say "Thank you" enough for the wonderful job that was done including the gutter covers being installed. These are the nicest gutters I have ever had on any of my homes. I have had over 12 homes in the past 35 years.
This was the best decision I ever made!
Thank you Navin and Jeremy! -
Customers beware of this company. RS Seamless is scam. I hired them to install gutters and it took over 6 months for them to come out. I had to call them several times and leave multiple voicemails. The owner Navin Uppal demands 50% upfront and has horrible customer service skills. He is extremely rude and uses foul language when you ask for your down payment back. When my gutters were installed by RS Seamless, they used cheap hangers that bent easily and broke. Water never came down the downspouts due to improper installation of the gutters. I had to hire another company (Gophers Gutters) to come out and fix all the issues that RS Seamless carelessly created. I highly suggest customers to read the online reviews (Facebook, BBB, google etc) before doing business with this shady company.
-
If I could give zero stars, I would. Noticed today that my review on their Facebook page is gone...so I am updating on Google again.
We were quoted a price, required to put half down for the deposit, and were told they would be installed March of 2020. Now, with COVID, we totally understood delays. But there was absolutely no communication from the company - I always had to reach out. For a couple of months, I would get no updates. No returned calls. Just one text. He threatened me and said that I would not get my deposit back if I decided not to wait until they could come (which a date was still never communicated). Finally, after contacting the Better Business Bureau and writing a letter to the Minnesota State's Attorney's office, we magically got a date. Buyer beware! Poor customer service, poor communication, and a shady business model. -
RS Seamless Gutters is the worst company I have worked with. They haven't finished all the work on the contract and the quality of their work is very bad.
We signed contract on Sep 25 2018. The scope of work on the contract includes (1) installing new gutter in the front of my house, and (2) cleaning the existing gutter in the rear of my house and installing a cover. Without a notice of when they did their work, we found out they only installed a new gutter in the front of my house but didn't do any for the rear. We called their customer service in April 2019. Navin was the person who picked up my call. Per his request, I sent him a copy of the contract, listed the jobs they had not done, and told him the needed repair to the new gutter they just installed. Until September of 2019, he finally made an appointment around December 15 2019 to complete the remaining work and repair the new gutter. Then in December, because of snow and cold weather, the appointment was postponed to Spring 2020. He asked me to call him around April 30 2020. In June 2020, I left a text message to Navin again but he didn't respond. In September 2020, I left him another text message. He texted me back requesting for the contract again, I texted him back with a copy of the contract and the list of to-dos again, and he responded saying they were not working much due to COVID. Since then, I haven't got any response from him or the company. In May 2021, I have texted Navin, called him and left voice messages. In June 2020, I texted Navin again to check if he received my messages. In August 2020, I texted Navin and called him again. Not receiving response from Navin, I called the company's customer number and left a voice message. No response either.
They haven't completed the contracted work. Even worse, the new gutter installed by them is falling off. -
We used RS Seamless for installing our gutters this fall. Yes, we had to wait over 4 months from the day we signed the contract and put 50% down. The delay was frustrating but the installer (Jeremy) did a fantastic job and we ended up being very happy with the work and quality of the gutters
-
I contacted RS Seamless to install gutters in my new home. I received an in-person estimate and explanation of recommendations. I paid 50% up-front and received an estimated installation date. I was disappointed when the installation date was delayed; however, I received updates from the owner, Navin, apologizing and explaining the reason for the delay, including the extreme winter conditions we faced this season. Mistakes and delays happen and when they do, I expect an apology, explanation and accountability. I received these things from Navin and in the end, have an outcome I am happy with.
-
About one of the worst experiences I've ever had. Very high pressure sales situation, I got a "discounted" estimate that was only good for that day, then after my deposit was received I had a very difficult time getting my work scheduled. My phone calls were never answered and went straight to voicemail, emails weren't much better. Once my gutters were installed the quality of workshop made me wish they weren't. They sagged, were dented, scratched, vibrated in the wind, and one section leaked. I had another nightmare of a time getting in contact with the company to come out and fix the issues. Once I did get something scheduled I took off of work to meet the guy to fix the issues and he never showed. When someone finally came out and fixed the problems it was many months after the initial contact, and the one section and still leaks.
-
Wish these reviews were in place last year. Everything said by others writing one star reviews is fair and true. I will provide as objective review as possible:
Pros:
- Gutters and installation appear
to be good quality.
- Color matches really well.
- Received word of mouth referral; neighbor has used them twice and recommends them.
- Compared to other vendors I've heard of, final price was fair.
Cons:
- The owner. Talked about how he makes $60k when it rains an inch.
- Started estimate at $2300, I said that's too high, asks what I want to spend, charges me that price.
- Install scheduled for a month, doesn't happen for two months.
- After boasting about being his own receptionist, owner takes a couple of weeks to respond to inquiries about scheduling.
- Install done by one person, he finishes at 8:30pm in October. We're putting our kids to bed while the guy is banging outside their windows.
- Seamless gutters shouldn't include a piece of gutter 6 feet long , from the end of my garage to the side of the house. Looks like a pull-up bar. Everyone else in the neighborhood has their gutters wrapped around the corner, which likely takes time and money.
Long story short: you get what you pay for. -
Overall a fair price, seemed like good work, and nice enough guy but our gutters have not been actually finished and it has been months.
We had requested the tip up option for our downspouts so the kids don't trip on them and destroy them. Clint forgot the screws, said he would be back the following week but wasn't.
Have reached out and he doesn't answer. Will update my review if they ever finish the job. If you're reading this, we are still waiting. 🤣 -
The owner came to our house and quickly wrote up a quote for us, and said he could get us in, in 6-8 weeks. 10 weeks go by and no calls and no gutters. I called him and asked him when I can expect them, he tells me about 3 more weeks (they were behind because of the hot weather). 3 weeks goes by and still nothing. I called him and explained that I would have gutters by the end of September or I will have my deposit back. He called me back with a ton of excuses. He said he would try to get to my house by the end of the month. I told him he would or I would get a refund.
I called him on October 1st stating I wanted my money back, and he called me right back to say I would have gutters the next day.
The next day the guys showed up, clarified what I wanted, and put up the gutters very quickly. They two guys who showed up were very polite and professional. They did a great job! They are the opposite of the owner.
When I asked the guys how often they worked and if they worked during the 90-100 degree days, one of the guys was like oh yeah, we worked every day except when it was storming and lightning out.
Not impressed with the customer service. Impressed with the workers. -
We had someone from this business go door to door through our neighborhood and give quotes. We liked the price and booked with them to install our gutters. We wrote a check out. It’s been three years later… we still don’t have gutters and I’m pretty sure he has blocked our numbers. We have logged the check being cashed, and all the many many times we have tried reach out via text message copies. We had an allowance for these gutters and don’t have the budget to just throw that money away to get gutters with another company. I see many people have had this issue. Wondering what avenues others have done to get their money back or at least just get the job done.
-
Had a great experience with RS. Provided a good deal. Only negative is they were quite late (approximately 1 month from when they stated they would install our gutters). The positive is the deal, great quality, good job on the installation. I would definitely recommend this company.
-
I would have paid double not to deal with Navin for my gutter install. After months of being late and multiple weeks of trying to contact Navin, I never received a response. A few weeks went by and I finally filed the paper work for to bring him to small claims court. After I notified him that I had filed legal paperwork he finally had someone install the gutters. Avoid this man and RS seamless at all costs. I contacted multiple people who are still fighting to get their money back. Do not pay him anything until completion. It looks like most of the positive review on here are from phony accounts. He will scam you if he gets the chance. Beware
-
Excellent experience with RS Seamless. Had them install gutters on 2 of the houses that I own and I was delighted with the communication and the quality of install. The thing that I like the most is their attention to detailed design so that the gutters "flow" with the house rather than sticking out like a sore thumb. Took them about 8 weeks to install after providing me a quote but well worth it.
-
DO NOT USE THIS COMPANY FOR YOUR GUTTERS! DO NOT SIGN ANY CONTRACT! GIVE YOUR MONEY TO A MORE DESERVING GUTTER INSTALLATION COMPANY!
Navin (the owner) had put signs in my neighborhood for 50% off gutters. I called and he quickly came to my house for an estimate and stated I must sign today or else I won’t be able to get gutters quickly (within 6 weeks) and for the discounted price. I foolishly signed the contract. Shortly after, I found the numerous horrible reviews for Navin and his company. I immediately requested he not charge my card and cancel the contract. Of course, being the shady salesman he is, he then attempted to charge my card but I got a notification from my bank and it did not go through. After the charge didn’t go through, he called me saying he could “work with me” but refuses to cancel the contract because it is binding and he already ordered the material and every piece of material was delivered to his warehouse. That’s simply a lie- there is no way he got 300 feet of gutters delivered to his warehouse specifically for my home in 12 hours. We all no COVID has really messed with the supply chain for every business. But I digress. I called the Attorney General’s office and under the Minnesota Home Solicitation Act there is a 3 day “cooling period” for contracts. I told Navin about my this law but he still won’t cancel my contract and now he is getting his lawyer involved. I will update my review once this all plays out! But seriously, do not use this company for anything! -
I had a positive experience with RS Seamless Gutters. Their prices were very reasonable. When I was given a quote, I was told that they were quite booked but that the work would be done prior to 12/21/20. There wasn't much communication between signing the agreement and the installation, but as promised the work was done before 12/21! The gutters look great and the installation was a very painless process. Thank you Navin and team!
-
We had the absolute WORST experience with RS Seamless gutters!! Stay away! We signed up with a sales rep in our neighborhood the month of January. We were told they would be installed late Feb/early March. That date came and went, no communication from the company. It took over 10 calls and voicemails to get a response. The owner brushed us off and gave us a new date of install. That also came and went. Fast forward another 4 rounds of this, ENDLESS unanswered calls, and an unauthorized running our credit card we finally got our gutters in mid July. Have never experienced worst customer service!