Tree reviews in Minneapolis, Minnesota

I am so happy! From the estimate to the tree removal to follow up with staff...this crew is excellent. My tree removal, in my opinion, was more difficult than other jobs I've had done in the past and these folks are pros. Thank you!

We had a positive experience with NE tree and I would recommend them. We had them come out to take a tree down that wasn't doing well. There was a snafu in the morning regarding where they could park their trucks, which initially led to the work needing to be rescheduled. They owned the mistake and apologized and were able to come out again the same day and got it done. The fact that they made it right so quickly was what impressed me, and that they owned up to it as well. Mistakes get made. We will definitely keep them in mind for future work. They know trees and their people are professional and attentive.

Wonderful local company! Northeast Tree removed 3 large (30+ ft tall) spruce trees that were very close to our home in about 2 hours for a reasonable price. I was very impressed with them, and would definitely use them in the future/recommend them to others.

Northeast Tree delivered a gigantic truckload of wood chips to our house after we signed up for a service called ChipDrop. The wood chips were free and the total pile was a full truckload of at least 1 ton (~20 cubic yards). We accepted there would be some unintended burdens associated with this being a free service.

What we did not expect is that the pile of wood chips delivered to our house would be so hot that the chips were literally smoking and burning in a pile on our driveway. Nothing on the ChipDrop website or in the extremely brief conversation with the person dropping off the chips warned us that this was a possibility. They just dropped the chips and left.

My husband and I worked for hours over the course of two days, spreading and spraying down the chips to cool them down. We’re not arborists or landscapers. There’s no way we would’ve known that a row of shrubs cut down and processed into to chips less than a block away from our house that is then immediately delivered to us after being run through the wood chipper would be so hot that it would cause the pile of chips to spontaneously combust in spots. Even on day 2 of working on the chip pile, we were finding smoking chunks of ashy chips. I assume this is information that a professional tree service company WOULD know and could have informed us about.

I find it incredibly unprofessional that we were not warned of this and that no one took the time to explain that the chips would need to be handled right away. I had to call into work so my husband wouldn’t be alone to deal with a smoking pile of chips.

I’ve already contacted ChipDrop about this and hope I get some sort of response for Northeast Tree about this. The entire process was just stressful and disappointing and I will not be contacting Northeast Tree for any other tree work anytime soon.

He was very knowledgeable about trees & explained many different options for me.
I thought I’d have to lose the tree, but I completely understand my other options!!

They used to be great. We asked them to remove the tree 8-10 feet away from the home. They left 8-10 feet on top of the house. Away, top? Then they told me that they met the specs. I am not an engineering firm! Lost their invoice (look we are all humans), got scolded over the phone and blamed many attempts made.

They told us that neighbor’s tree is about to split and need braces and another tree needed to be removed as it was dying. Our Edina city expert told us there is nothing wrong with both trees.

First off, I’d like to state that leaving a negative review, especially for a small local business pains me, but I’d be remiss in not bringing to your attention the issues I had with them.

First, let me mention the pros:
They are very knowledgeable about the variety of trees and tree care and the work they did was good work.

Cons: Unfortunately their communication was very poor which led to an overall disappointment of the work done - or rather work NOT done. To detail the issues we had requested on our initial request: Removing dead branches and cut back branches overhanging wires.

After having some questions, the owner came out and we did a detailed walk-through of the trees I wanted worked on. Basically, though I felt it was clear in our request and in the walk-through they neglected to follow through with any of the projects I initially hired them for and at now left with a bill for services I didn’t necessarily want AND now I need to hire another company to do the actual work I need done. This has now caused delays in the other yard/home projects we had scheduled as the trees were the priority and necessary before the yard work can begin. So it’s set us back timing wise and financially.

Regrettably I’d have to give them one star of five.

Unethical!

Do not sign a contract with this company.

I had a tree marked by the city for removal. I reviewed the list of approved contractors and Northeast Tree seemed close and no different than the rest of the companies I saw. I had never had to pay for tree removal before, so I didn’t know what to expect. I wish I had done more research.

I contacted them through their website on June 11th, and within a few days George came out to review the tree. He looked at the tree and lot for about ten minutes and had what he needed. On July 1st, I was sent a contract for the work and signed it. I was told that they were very busy, and they would schedule the tree removal in August. It seemed like a long time to wait, but so far everyone had been friendly, so I went along with it.

On July 9th someone from another company knocked on my door. They said they had another job in the neighborhood and they could remove my tree for half the price Northeast Tree had bid. Not only that, but it would be done that Saturday (two days away!). They had insurance and certification at the ready, so I said yes.

I contacted George from Northeast Tree and respectfully asked to cancel our contract. The contract didn’t list any fees, only that their permission was required to cancel. I assumed that since they hadn’t even scheduled the work yet, this wouldn’t be a problem. I was very wrong. George’s tone changed immediately. He told me that there would be a substantial fee to cancel the contract.

I asked him why the fee was so high. He said “The fee is based on a typical profit margin for a job of this size.” Not that it represented any time/effort/labor that had gone into the project - but the profit he expected to make from me. For doing nothing. For not even scheduling the work.

I asked him why he wouldn’t just cancel and his response was “If there were a compelling reason to cancel there would be no charge. Your convenience does not seem a very compelling reason to release you from this contract.”

I signed a contract, and I honored that contract. I sent in my payment today. My tree was taken down by the other company weeks ago and they did an amazing job. If I had stayed with Northeast Tree, I would still be waiting for them to schedule the work. I still saved well over $1,000 - even after paying their absurd fee and tipping the other contractor an extra $100 for being so amazing. Do yourself a favor and look elsewhere.

I needed my tree trimmed. I sent them a message on their website and they contacted me the same day. They came out and looked at it and gave me an estimate right away. The work was done a week later and my tree looks great. I thought they were reasonably priced. My whole experience was fantastic and I highly recommend Northeast Tree.

Had estimate to remove a small tree or 2 entangled with with fence on property line. Gave estimate. After discussing with neighbor I decided to just remove one as the other tree was clearly on my neighbors property. George was NOT flexible with how the job needs changed and would not consider any changes. Also I was not present during the estimate. Went with JF solutions for a simple removal of the 1 tree at a fraction of the cost. Completed 3 days later.

Working with Northeast Tree was a breeze. I had a rather minor project- removing a juniper tree and pruning a different tree that was getting close to the house. From requesting an estimate to completion of the project, I thought communication was clear, everything was on-time, price was very reasonable, and we’re very happy with the work done. Just a bonus to be able to support a local family-owned business.

Dave came out to provide an estimate to have several trees pruned. He was thorough and knowledgeable. Pricing was very reasonable. I’ve got a couple of other companies to interview, but right now Bratt is at the top of the list!

My husband and I both got seperate quotes to trim our maple tree and mine was significantly higher (I am a woman). It seems like they quote women higher so I stopped using this company's services.

I cannot recommend Northeast Tree enough! George was able to come over to give me an estimate within an hour of me calling and requesting one. He was very nice and even called out a tree that is of concern in my neighbors yard that will impact me. I appreciated his help and insight! His team was over the next day to remove the stump in my yard and remove debris. My yard was left in great condition and the price was very reasonable. I will definitely go back to Northeast Tree for any future tree needs!

I had Northeast Tree out to provide an estimate on a tree removal. George came out to assess and provided clear details of the process and estimate. Great communication through and through and am happy with the result and pricing of the services provided. Would definitely work with them again for future tree services.

Northeast tree has taken care of two trees in our yard and we will definitely count on them for any future arborists needs we may have. The first tree was a small tree that was planted in a terrible place by the previous owner necessitating its removal. It was in a very tight space between two garages and also had branches reaching uncomfortably close to electrical wires. But Northeast did a great job of getting it down and out and for a reasonable price. When it was time to address the 100 year old maple in our back yard we called them again and I am so glad we did. They were able to remove the tree incredibly fast in my opinion (about a half a day). I assumed that the quoted price didn’t include drilling down the stump but it did which was a very pleasant surprise. Working with them is always fast and pleasant and I know they will be who we call when we need to address the 100 year old oak on the property line of our front yard. We have even passed along their info to a few neighbors as it seems every tree on our block is needing to be addressed.

Thank you Northeast Tree for removing our very, very large, and sick tree from our property in the alley. A's - All around! Especially to Lynn! We chose you first and foremost for the knowledge you demonstrated in the industry. You were able to identify the specific trees we had and suggested specifically the best time to remove them, educating me on how this tree will specific spores it can release during removal.

Immediately you knew we would need a crane for the safety of the garages in the alley, and just as important, your crew. It was such a relief that you were going to arrange the disconnect and reconnect of our power as well. It was a great surprise when one of the workman informed me that you had pulled a permit to block the alley!

Your company was the most professional we had met with, and with such a large tree, you made us feel at ease in where we were going to put our trust and money. Everything was clear in the proposal and you took the time to find out which houses we would need to inform of us blocking the alley. It was great having one less thing to think about!

You gained our trust and delivered, exceeding expectations! Your crew did an exceptional job and they were friendly, efficient, and decked out in the brightest safety gear!

Thank you!
Kristen in St. Paul

Northeast Tree Inc has been amazing to work with on all accounts! Our neighbors referred them to us for treating our ash trees and they give us reminders as needed. When there crew was out I asked them out the need to prune our plum trees and they provided and estimate to also include removal of our arborvitae that was too close to our house, where the root system cause damage to our sewer line.

Lynn kept in great communication with me regarding details of the appointment throughout the season. When the crew Kiley and Nathan show up they provide valuable information which will allow me to continue care for my plum trees in the future on my own. It was lovely to see folks enjoy the work they do and they saved the birds beast for us to keep as well.

I know I can trust them and call Northeast Tree for all my arborist needs! Looking forward to using them again and referencing them in the future to others!

Great bunch of guys, goes above and beyond expectations. Knowledgeable, dedicated, innovative, and hardworking. Worked with these guys and they know how to do their job safely and efficiently. Would hire them and recommend them to anyone. Price is reasonable.

Did an excellent job and a very good clean up!

I was told a tree in my yard would be $4,000 to take down and I was 'crazy if I thought I could get it cheaper '. (a rep from Davey's Tree Removal told me that.) Well, I hired Holloway and they did not disappoint. Friendly, fast, and professional, these guys took down my impossible tree for a fraction of the price. I think its important to support small businesses and this business has my approval!! If you're looking for an impossible tree to come down, try Holloway's! I highly recommend them. Happy Holidays!