Reviews of local pros in Red Wing, Minnesota

The technician was prompt and respectful of our home. Stern has very competative rates and is always available to give you a quote. They came highly recommended from a coworker and we will be using them again in the future!

Excellent customer service!! Ben came out inspected and did some trouble shooting on my heating system that his company installed a few years ago. He figured out my problem in minutes . Ben is person that cares about his company!! Great integrity and character.

Fast and affordable! I've had Ben fix numerous HVAC issues. Once I needed him on Christmas eve. Great guy and great service. Thank you!

Ben Stern is the only HVAC contractor we trust our clients with. He has always shown up and helped us with any job and is a hardworking and genuine guy. 10/10 would recommend to anyone for quality service.

The service guy was nice and curious. However, he charged $100 for a small part that at Menards or Home Depot costs $20-$30. I called the owner to complain but he wouldn’t reduce the price. Kind of feels like a ripoff.

Our AC quit during an excessive heat wave. Stern's came out so promptly I couldn't believe it. And they came back the next day and installed our AC and we also had them install a new furnace. These people are fast, efficient and knowledgeable! We will definitely use them again if need be!!!

Ben is professional, efficient, and kind. He expanded our heating system to include hydronic in floor heating, new boilers, and new Ac/air handler during a remodel. He has helped us several times since with little repairs or leaks. Most recently, I noticed a little non emergent drip from the boiler. He arrived and repaired in less than 24 hours. Awesome!

Hello customers. I would like to share my experience with Sterns Heating and Cooling from Red Wing, MN. I thought they did am outstanding job in responding to my need and timing. I was out a furnace on a Wednesday and Sterns arrived on the next day, and installed a new one. Ben and Jack did a professional job and were easy to work with. Please consider them as an option.

I have sat here for a couple days after having Ben from Stern Heating and Cooling come to my house to clean my ac and check on my furnace and tune it up. I cant properly put into words how great he was. Not only did he have amazing pricing (a big name company wanted to charge me over 800 dollars for the same work he did under 300), he was polite and quick to come help me. He knew that I didn't know a thing about HVAC or how much stuff should cost but he didn't take advantage of that information. He helped me understand and pointed out signs that I should look for to make sure my system stayed running and working. I will be using Stern Heating and Cooling for the rest of my time in Minnesota. Ben is the essence of the phrase "Minnesota Nice" he helped me be more informed as a new home owner in the realm of HVAC and gave me pleasant conversation while showing me what he was doing all while wearing a mask and maintaining social distancing.

Our furnace went out and after waiting days for another company from Stillwater to come out, I came across reviews of Stern. I called and talked to Ben and to my surprise he came out within 1.5 hours of my call. He discovered the problem and had us running again in a very short time. This company is great to work with! Very friendly, professional, knowledgeable and much better pricing than big competitors.

Timely, professional, affordable!
Ben came highly recommended from family and friends, and after personally working with him, I would highly recommend him as well.
If you are looking for a heating/cooling specialist that actually answers their phone and can promptly give you service, Stern Heating and Cooling is your choice.

Jason and Liz Buffington
Bay City, WI

I had arranged for another company to reconnect my gas service after CenterPoint moved the meter outside. But when that company quoted me $1500, I called Ben, who was able to come out first thing the next morning. Ben performed the work for much less. His work quality is excellent and I will use him again for any future heating and cooling needs. I highly recommend.

Stern did a great job for us! We've used them twice now - once to replace the ancient boiler at my mother's home and once at our home to re-install a garage furnace. Pricing we got was very reasonable, staff are professional, prompt and very knowledgable. I'd recommend Ben and his crew to anyone and will use them again in the future.

We hired Stern Heating and Cooling after getting a couple of estimates to replace our gas furnace and AC. We also needed a new water heater but was certain we’d need to hire a plumber for that job. We were in for a big surprise when Ben stated they replace water heaters as well. Getting our estimates for similar units of two different brands was eye opening. We chose American Standard with Stern Heating and Cooling based on word of mouth as well as Consumer Reports ratings. We are so pleased with our purchase. Ben and his brother Chris did an EXCELLENT job of installation. It was quick and efficient. They left the work zone cleaner than it was before they started! We can’t recommend Stern Heating and Cooling enough!!

Our furnace went out over the weekend. Ben gave us a reasonable quote and was able to come out first thing Monday and get our furnace replaced before another cold spell came. Quick and quality service. Highly recommend!

Their truck almost ran me down on the road going about 75 in a 50 when I was already going slightly above the speed of traffic. And then proceeded to floor it again once I was out of the way and Drive off the road three times while honking at cars in front of it.

Ben was prompt and came prepared to fix my boiler. He was my second opinion after getting a very large quote and a push from another company to replace my whole boiler. He had the parts and was able to get it all back up and running within an hour. The other company didn't want to repair and said they'd need to put the parts on order and it'd be another week or 2 without heat. So glad I contacted Ben Stern, my only regret was that I didn't go to him first.

Ben was able to quickly diagnose and repair an issue with our old boiler when others had pushed us to replace the whole system. Greatly appreciate their prompt service, honest assessment, and excellent rates. We'll continue to recommend Stern to our family and friends!

Our heater went out on a winter night. Ben was at our house within 30 minutes. He got us up an running as fast as possible. I highly recommend Stern.

I am very satisfied with the exhaust fan install. Chris did a great job! He was so nice and courteous in answering all my questions. I must say he is quite knowledgeable about exhaust fans. I would highly recommend your company. Thanks again!

Ben Stern of Stern Heating and Cooling installed our new wood boiler last year and our new A/C and furnace yesterday. He is knowledgeable, competent, reliable and most importantly honest. Also while he was here, it took him just a few minutes to fix our hot water heater which we thought needed replacing. We plan on hiring
Ben for our next project in the spring. We highly recommend this company!