Reviews of local pros in Rosemount, Minnesota

Alex was very helpful with my electrical problem. He took the time to explain what was happening & the steps to correct/fix the problem.

Charlie was good to work with, he was professional, thorough and efficient. Can definitely recommend!

Had a great experience yesterday with Alex; he was very professional and thorough. He explained everything that he inspected in terms that were easy to understand. I would definitely recommend their services to others and will use them again.

Add: had to call the emergency services over the weekend, Juan came out and did a great job.

Joe Gilbert is a super nice guy and very thankful he was able to come out and take care of the job due to the time crunch situation. Love you guys!!❤️

Alex was on time, identified the problem and fixed it pronto. He was a very personable young man - it was a pleasure meeting him and having him do our repair.

There was a short circuit causing the fuse to trip every few minutes. George went through patiently and found the issue . He worked at it diligently for 3 hours. Appreciate the expertise and patience!

Morgan and Charlie did a great job. They were very professional, friendly, and approachable. They problem-solved very well!

Both Alex and Jesse were super friendly and kept me informed step by step of what I needed and made sure I was okay with what needed to be done.

I reached out to them because I kept tripping certain breakers in the circuit box at my business, so I knew I was overloading the system but didn't know how to go about fixing it - specially because it was mainly one breaker that kept tripping everyday. Mind you, it's a grooming salon so there's always something pulling electricity. At first they sent Tyler - he was strange to say the least. He was really serious and dismissive, and whenever I'd talk to him about what was happening it was like he didn't know what to tell me. Either way, he did a "circuit ID" that was incredibly overpriced imo for the work he did (which was put stickers to match the breakers to the outlets), and then he came back a second time to "fix" the problem. This visit was also quite pricey, he supposedly installed a 20v breaker on the breaker that kept tripping (initially 12v), and for 2 days the problem went away... But then, it came back and we were really disappointed! So this time, I requested a different technician for a second opinion, and they sent Alex. LIFE SAVIOR! He actually knew what he was talking about, he was polite and efficient, he re-checked Tyler's work and couldn't find anything wrong with it, but then that's when he explained to me that all we had to do was keep the high voltage devices plugged in different outlets to prevent the overload... This piece of advice was free, and it was the real solution to our problem. Ever since then, we've not tripped any breakers anymore...

I probably could've saved myself time and well over $1k if I had gotten Alex the first time, but anyways... What's done is done!

JUST BEWARE that all their technicians aren't on the same skill level!!!!

Besides that, their monthly $30 "VIP" membership is totally worth it for small business owners.

Great experience with our tech, David.
SHOCKED they offer a discount to police and military but not firefighters. I think this is a miss and my review above reflects this.

Mark and his team at Mister Sparky Electric did a phenomenal job with my whole house backup generator installation and a few other electrical upgrades. They were very professional, always on time and did everything to code. I would highly recommend Mark and Mister Sparky Electric. Thanks, guys!

From our first phone call to the completion of our electrical service, everything was top notch! Tammy took our call and was very thorough in her explanation. Joe, our electrician was so very friendly and knowledgeable. He was thorough in his diagnostics. When he discovered the issue was smaller than originally thought he was quick to knock off quite a bit from the quoted price for the service. Excellent value! Even greater people providing the service. We will never go back to Genz-Ryan. On Time Service Pros has our business and relentless endorsement from now on!

What a phenomenal company all around. Nate was great to work with, and did excellent work setting up our new ethernet cable. With quality of service like this, I’ll definitely be using the company for HVAC and plumbing when needed too.

Alex did a wonderful job. Came out on a Sunday with the most cheerful, professional attitude. Gave advice that helped me make a good decision on a microwave and saved me money. The lady that took my initial phone call wes reassuring and knowledgeable. I highly recommend Alex and the company.

Anthony & Mitchell were absolutely incredible to work with! They were respectful of the space, kind, knowledgeable, and efficient! They helped with a wiring issue in my old house and installed two ceiling fans for me. Would 100% go to them again!

Alex LaVictoire was our electrician and we cannot say enough positive things. He was respectful and kind and was patient with all of our requests. He even discussed fixing electrical problems we have wanted fixed since the day we moved in that we have not been able to find someone to fix for us. He treated my husband and I with dignity and respect and we would recommend him to anyone in need of electrical work. Thank you Alex and OnTime Service pros for helping us disabled veterans out and God Bless America!

Alex was great! He arrived on the same day I requested service. I am very grateful to him for fixing all my issues. He was very professional and friendly. Extremely trustworthy. I would definitely recommend him to others.

The service provider that we had out was unbelievable. His name is Morgan Podany. He is such a great guy and was so honest and helpful. Could not be any more impressed.

We always have a sense of relief when Bryan comes out to solve one of our HVAC problems. His vast knowledge has saved us both time and money.

He was very courteous and very helpful. Excellent work on our electrical fix. I would highly recommend him to anyone.

Peace of mind when the carbon monoxide alarm went off. Everything checked out ok
Great customer service
Pricing very reasonable