Electrical reviews in St Paul, Minnesota

Sadly now a days you find honest, realistic, candid people non too often...
This is one of those rare special elusive individuals!! He was honest enough to tell me what I needed done was possibly beyond what he could probably do and pointed me into the right direction of where to go!!!
Instead of trying, charging me and then saying sorry I couldn't do it!!
If you want honest fair work this is your Guy!!!

Rick was very helpful and honest. He is a very qualified and trustworthy resource. We will definitely be doing business with him in the future. Thanks Rick!

Very positive experience. Came to our place and repaired it quickly while my daughter waited. Do you do an error on my part I had miscommunicated and he was able to rectify the situation quickly and professionally.

I would recommend this service to anyone.

Rick came to my house within a day to fix my daughters' phone! Thanks it's perfect (for now😭) we will be going back because we saved money, and it was smooth!!! ⭐⭐⭐⭐⭐

So I called Richard @ Cool Tech Repair to fix my new iPad that had a lovely shattered screen from when it slipped out of my hand. Little did he know the reason I needed my "new" iPad fixed was because my "old" iPad had the same issue-but no worries, I watched a YouTube video, saw how to fix it, watched it a few times to know what to do-followed instructions to the letter and then the nice guy in the video says "make sure if you didn't get a screen with a button you don't pull out the wires for the button"......UGH!!!!!! So I had an extra surprise for Richard when he came to visit me---and he fixed both iPads in the time he said for less then a 3rd iPad would have cost me!!!!! He is the BEST!!!!! If I could have rated him more than 5 stars I would have!!!! Thanks again Richard!!!!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 🥰

I've had several phones repaired by Rick. He's fantastic - fast, good at what he does and the price is reasonable. Highly recommend!

I had dropped the Iphone while plugged in and it had trouble charging after that. I thought the port was broken.
Richard examined the phone and found some crud packed into the port and removed it. That was it. It took him only 5min or less. And to top it off he dropped the service fee. What a guy.
Thanks Cool Tech Repair

I called Rick at 5 pm on a Saturday hoping to get my mic fixed. not expecting him to work on the weekend, he took it and had it fixed within the hour. Couldn’t have had a better experience, top notch guy.

Excellent service. I contacted Cool Tech one evening, and my iPhone screen was fixed the very next morning. Cool Tech came to my home, and all the work was completed in less than 30 minutes. Highly recommend.

Unfortunately if I could give less than a one-star review, I would. I have known this business to be non-communicative and dishonest about their operations. I would’ve expected so much more from a “professional.” I urge you to use caution if you are looking to have anything repaired by this business, and if you are looking to have an Apple product repaired, do yourself a service and find someone who is actually certified to repair Apple products—I am sorely disappointed and have been left with an inoperable product.

We have had Rick out to our office several times to repair phones. He's fast and reasonably priced. We'll definitely continue to use him.

Richard was AMAZING. I dropped my iphone Monday night around 9:30pm. This was the first time I had ever cracked my screen, plus my phone is also a work phone, so I knew I needed it for work the next day. The phone screen was severely cracked all over the place, it wasn't really usable unless you wanted to risk cutting up your fingers. I reached out to Cool Tech Repair around 9:45pm, and had an appointment secured within the hour. Richard came over to my home at 7:30am the very next day, and had my phone ready to go for work before 8am! This is amazing as all the other options I looked at (Best Buy, Apple) are more expensive, more time consuming, and less convenient. It's very rare to find an option that saves you on money, time, and convenience. I'm so grateful!

Rick was quick to quote and was able to travel to me right away. He was here right on time to change my battery out and it took less than 15 minutes. Super friendly, professional service.

Cool Tech Repair is amazing! Very professional and convenient. He was able to come to my place of employment and fix my phone in 30 minutes. Down to earth and honest. Highly recommend, you won't be dissapointed.

Rick was absolutely fantastic !!!! Took less than 15 minutes. I had a shattered screen. After he was done my phone looks brand new . Rick was Super nice and professional . I will refer Rick to all my friends . 5 stars!!!!!!

Sadly, I had the most unprofessional experience working with Richard. I brought him a functioning MacBook Pro that needed a screen replacement. After 3 months, he returned the computer. The screen worked but then my computer had an error message and would not function. Contacted Richard who said he would replace the screen and fix the issue. I gave him my computer in March and he never fixed the issue. Kept saying he was on vacation, out of town, waiting for parts, etc. I went 8 months without a computer. He gave me only a partial refund. My computer was completely dead when he returned it. Screen doesn’t even close properly. And he has yet to return my computer charger. If you’re looking to get any Apple product fixed this is not the place to go.

Rick with Cool Tech Repair was very responsive, he answered my call right away and came out to my home same day to replace 2 iPhone batteries, which he did in under 30 minutes. I’m impressed and highly recommend him!

Great service!! Rick comes to you and does the repair which is extremely convenient. I was needing the back of my iPhone XS Max replaced and it is a very tedious and difficult replacement. Did it perfectly and my phone looks brand new. The phone was needed over night, and he came and picked it up from me and dropped it back off when he was finished. Will definitely be going back to cool tech repair for any future phone repairs! Highly recommend Rick to everyone!

Firstly, I’m not going to tell anyone to not use this gentleman for business because I’m hoping this can be a learning opportunity for both of us honestly. For me to do better research and ask more questions and not jump into things blindly and him to work on mostly his communication skills.

My daughter’s iPad needed a new battery and charging port. I called around to multiple places and one place who gave me Ricks name and workplace. I figured since this recommendation was coming from a reputable business I could trust them. Word of advice, don’t just take someone’s advice at face value and run with it. It might bite you in the end. Anyways, I contacted Rick who was very quick to reach out to me and we talked and I got all the info I was looking for and told him I’d drop the tablet off at some point. That was back in January when I initially contacted him. Life happened and I didn’t get a chance to do anything with the tablet till this month. I dropped it off (June 2) in what I thought was his drop box but was not but he assured me that it was ok and he’d get the owner of the building to grab it and get it to him which they did. Once in his possession unsure what day exactly he got it, which I had to message him to find out if he received it (that’s a common theme), I would be the one to make pretty much all of the reaching out and communication to try and find out what was going on. I didn’t get confirmation of him receiving the tablet until 2 days later. My daughter had an uneasy feeling so that’s when I decided to look at the reviews. That’s when I realized I definitely should have done better research and asked more questions. Now I’m a very understanding and empathetic person and understand things come up and you’re not always able to message people back in the moment, but we’re talking 48 hours before getting responses. To me, that’s not very good customer service. Now he does have an office but from what we gathered from talking to other people, he isn’t really ever there except to pick items up. So meeting face to face is not something that happens often from what we heard. So after a week and a half of feeling like we were being blown off in a way, he messaged saying that one of the parts was delayed (understandable) but we would probably come pick up on that Wednesday. (This conversation happened on a Monday.) So I said ok, we’ll pick up on Wednesday. Fast forward to Wednesday and I messaged in the morning asking what time we could come pick up the tablet. No response. 1:30 rolls around and my husband and I decided to just head to the office and pick it up. I should’ve known that he wouldn’t be there when we pulled up bc the office was closed. Now I’m really starting to feel like we’re being taken advantage of and possibly the tablet has been stolen at this point. So much so that when I messaged Rick and requested the tablet back I was going to tell him that if we didn’t have it back by end of day the following day or hear from him by then, we’d involve police. I’m glad it didn’t get to that point, but the whole situation was just insane to me and we just wanted the tablet back. He did message back pretty quickly and said we could pick it up the next morning. So we agreed to that. The next morning rolls around and I received a text from Rick saying the tablet was in the drop box and he left a key in a key box for us to get it out. No face to face. My husband did go get the tablet and it’s now back in our possession. But over a week and a half, we didn’t receive much of any updates or information about when the tablet would be done or when we would be able to pick up. All communication was initiated by me. So with all that being said, if you do use Rick, make sure you ask all the questions and get as much info as you can. And prepare for your device to be gone for a while. After reading the one review about the device being gone for months , I wasn’t letting that be us. Oh and also, the number to cool tech pros goes straight to vm. You’ll never talk to anyone on the phone. Do your research!

Great experience with Richard. Communicated well, showed up on time, very polite. He charges a set price for appliance repair visits, $149, so when it turned out that he only needed a couple of minutes to figure out it was a $10 broken dryer knob, he went ahead and fixed a few other small things for me for no additional charge (a doorknob re-install, putting in wall anchors to stabilize a shaky stair railing). Really nice of him, and very efficient and courteous.

It was our initial time hiring Rick and Cool Tech Repair to help us with an issue we had with daughter's phone. We were very happy through the whole experience. He is very, very knowledgeable with iPhones. We ended up purchasing a slightly used phone as it wasn't worth repairing in the end. We will use again and hope for long term relationship with Cool Tech Repair! Thanks!