J.O.Thompson, Inc.

Exceptional Work and True Professionalism — 2026 Update

J.O. Thompson, Inc. recently completed my heated kitchen floor using a Nuheat Duo Mat radiant heating system beneath imported Spanish tile, and the results are outstanding. The floor looks phenomenal — perfectly level, precise, and beautifully finished.

From day one, their professionalism and attitude have been exceptional. I added to the scope multiple times (at least four!) and they handled every change without hesitation — they actually said they love add-ons. They were also incredibly flexible with my busy renovation schedule, coordinating seamlessly with other contractors throughout the project.

During installation, a small dent and scratch occurred on my refrigerator. They immediately acknowledged it and offered to make it right — that kind of honesty and accountability is rare and deeply appreciated. Huge green flag.

A special shoutout to Chuck, who guided me through every step of the process — from design and measurements to nearly 300 emails worth of questions — always with patience, expertise, and good humor. And to Scott, whose craftsmanship, precision, and creative ideas elevated the finished product far beyond expectations. Both were truly exceptional to work with.

2026 Update:
Now that the original flooring project has been fully completed, I can confidently say the quality has held up exactly as expected. Based on that experience, I’ve since hired them again to re-floor approximately 1,200 square feet of my basement with luxury vinyl plank (wood-look) flooring throughout the entire space. Given how smooth the first project was, moving forward with a much larger basement flooring installation was an easy decision, and the process has been just as professional and well-managed.

They’ve also completed additional finishing work for me, and I’m continuing to use them for future flooring projects in my home.

If you’re looking for a flooring contractor in St. Paul who delivers expert installation, clear communication, radiant heated floor experience, luxury vinyl plank flooring, and genuine professionalism, I can confidently say J.O. Thompson, Inc. is one of the best companies I’ve ever worked with.

Great place to get flooring

Great selection with helpful staff. Not overwhelming either. Great info to make the right choice for your space.