Home Services reviews in Ridgeland, Mississippi
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Gutter company that did not keep their promise about installation time, they did not even have access to the local warehouse for supplies. They never had the required supplies in time, project was postponed forever. After installation too, there were several defects noted, when we tried to call there was no response. Some materials were not even installed but we were charged the entire amount. Our gutter leak problem still exists, technician keeps postponing the appointment. Very poor service. Would never recommend them to anyone!
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Customer representative was on time, very polite, courteous and knowledgeable about product. Explained everything very well and employees were prompt on installation. I have no complaints and am very pleased that I don't have to pay to get my gutters cleaned any more.
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LeafFilter was quick to come and install the LeafFilter system. The system seemed to work fine during and after a rainstorm. We have not had any issues at this point. The gutters that were installed were also fully functional and looked beautiful after installation.
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I had to have new gutters installed at my home. The price of these items were reasonable. I’m very appreciative of how the rep, Mr. Norm Green made it possible to get the exact color that I requested. The day the job was to be done was hassle free. It was done in a timely manner, installation was professionally completed. I was made aware of everything taking place. Completion on job was very satisfactory. Thanks LeafFilter!
Rachel Smith -
The Salesman for Leaf Filter who wrote the contract for installation of the Leaf Filter Gutter Protection on my home told me that there was a discount available on the installation price for "advertising purposes". It seemed reasonable. He indicated to me that ALL repairs would be made to any existing problems with my gutters and that they would be sealed all around the house. Those statements were listed in my contract. Two days later he left town. Now I understand why he left.
The local leaf filter company DOES NOT install or service ANYTHING and DO NOT do repairs . They only use subcontract people for installation and any repair calls. The one guy they sent to my home for installation came in a very small personal SUV with only one too-short ladder and the wrong size material. He did a fair job of installation, using my ladder, after he got the right materials. He DID NOT repair ANY damaged or leaking gutters other than gumming up the corners with silicone, and the "repaired" sections leaked the next week.
After calling the local Leaf Filter company several times for a "warranty repair", they sent out yet another subcontractor who told me immediately that the necessary repairs and replacement of the rotten gutter corner WOULD NOT be under warranty..! I tried contacting the Leaf Filter home office and they told me all "warranties" would be handled by the local franchise. After two years, the gutter corner is still leaking. I would advise extreme caution in dealing with the Leaf Filter folks...ANY of them. The franchises do not have ANY on-call service people who WORK FOR Leaf Filter, and they basically told me I was just out of luck. I would NEVER recommend the Leaf Filter company to anyone, anywhere.
If you are considering Leaf Filter Gutter Protection, you better call around your neighborhood and check with anyone who has purchased those, or check with other gutter companies and confirm that my observations are dead on target. Basically, they are just unprofessional jerks, and you may not find that out until you have given them your check or signature on a contract...!! If you have problems after the first month or so, you're just out of luck...
If you happen to have brand new gutters, you might sneak by, until you have a problem of any kind.
Buyer Beware...!!! -
Technicians were friendly and efficient and they cleaned up after themselves!
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Very professional! Had a great time dealing with all parties involved!! Great company!!
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The tech for the free estimate arrived on time and was polite but refused to actually listen to me or give me the free estimate they promised because "both home owners were not present". We were not informed of this need when we scheduled the appointment, I can't find information about it on the website, and honestly it seems like the company just wants to talk to men and not women. If my husband trusts me to be the one at home talking to repair techs so should the repair techs. We're not even bothering to reschedule. We'll go with a different company who was willing to talk to me and trust me to be a responsible home owner who knows how to communicate with my husband.
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Great product. This is my second house to put them on. Leafy filter is a great product. My installer was a good representative of the product as well.
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They go above and beyond with customer service, and the quality of their product seems unmatched to me. Price is high, but you truly get what you pay for these days.
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The gutters Are really good quality the workmanship is exceptional. They were installed quickly to my satisfaction.
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It has been more than a month and Leaf Filters have not sent a serviceman out to replace the filter screens that continue to blow off. Several months after my $$$$ installation, three of the screens blew off. After two weeks, a service person from Leaf Filters came out and put the screens back in place. Apparently, they are not secure because the same three screens have blown off again. My $$$$ Leaf Filter gutters are just ordinary gutters without all the screens in place. Until the so called "Life Warranty" is honored, Leaf Filter will get a very poor rating from me.
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The were very knowledgeable about the product and explained what would work best for my hoe.
The sales representative was very polite and helpful. I would highly recommend them. -
Gutters - Although expensive you get what you pay for.
Sales process was painless in that unlike others, he showed up and he cut to the chase and there was no long presentation because that would have turned me off. He showed me the product and told me about the guarantee of service, installation and product. He didn't try and sell me what I didnt need, just gutters. All of which is lifetime guarantee and goes with my house.
Quality, customer service, installation, and subsequent quality inspection met or exceeded expectations. Everything was on time and exactly as presented. The whole process was definitely something you no longer get in the norms of today's business environment. -
Spoke with Bennett he was extremely courteous and knowledgeable. Gave an excellent presentation. Answered all of my questions about leaf filter
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Lucas was very professional, polite and respectful of the situation I am in. The product specifications exceeded my expectations and were explained to me fully. Lucas seemed very knowledgeable about the stair lift I am interested in and was able to answer any questions I had.
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We met with Bennett Crain to go over gutter options, and it was actually extreamly helpful. He explained everything clearly, answered our questions, and helped us choose an option and price point that made sense for us.This was an overall, a great experience.
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Will came to my home today, what a treat! He was very sweet and explained everything to me about my gutters! He helped me out a lot and I can’t wait to get my LeafFilters!
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William and Luke inspected our gutters then presented Leaf Filter features. They showed us pictures of repairs needed to current gutters to improve water control. The presentation was very professional, and they clearly answered all of our questions. We are very excited to have this quality home improvement upgrade.
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I had a fantastic experience with Leaf Filter. The sales people were kind, courteous, very knowledgeable, and they install installers were just as kind, knowledgeable, and courteous, I would absolutely recommend leaf filter To all my friends and family members
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Overall great experience. Love the "new" look these gutters have added to my home. Technicians were awesome, friendly & very helpful. Overall, great experience.