Reviews of local pros in Avondale, Missouri

We really liked Razor Rooter! They were a referral from another company, appointment was timely, plumber was friendly and professional. Great rates!

called yesterday about a clog and was told they would be out that evening. I never heard from them. Called this morning and they said they didn't have our number (we gave it to them and it was on the caller ID). Called again this morning they said we were still on the list. At noon I had to call someone else. I have used them before but I will not call them again.

Had this plumber to our house for main line last month. Not even a full month later same issue and they swear the roots grew back in 1 month & refuse to come and redo! Then was rude on the phone & hung up on me!! Sorry poor customer service. Wow! Disappointed especially since they are local?

Called this morning, spoke with an efficient young lady. Josh arrived about 2pm, and did a great professional service. I appreciate his honesty, and instruction, for the next visit. Very Impressed with the service! Thank You!

This plumbing company does VERY Honest and Clean work! I have had them come out twice to clean my mainline and they are much cheaper and quick and timely on their appointments!

I have previously used this company and was pleased with the service, but when the 2 men came today and my husband let them in thru the front door and they did not have mask or shoe coverings, I was astonished!! We are in a pandemic and every where I go I am required to at least wear a PPE also for my Job I suggest you do the same for your employees, when I ask about this one of your guys just kinda laughed it off!! Not funny!! They are servicing Jackson County do the right thing!! NOT FUNNY

NEVER USE THIS COMPANY!! it is almost 1 in the morning and I'm waiting for the plumber to get back as I type this. He unclogged my tub and I went down stairs to lock up....basement is flooded!! I called him h
right away ...he couldn't have been 2 blocks away! said her co.e back after he got has and food!! I called the office and a she said was hmmmm? and the app made me Vic
he one star before I could post!

Their technician caused my pipe to crack, left without fixing the problem, left without cleaning up his mess, and I’ve been told, even though I have water leaking in my basement, that I have to wait until tomorrow morning. Definitely not 24 hour service.

I don't even want to give them 1 star. This is the ABSOLUTE WORST company I have ever had to deal with. First they where suppose to come at 7pm they called me at 6:30 and told me they would be over in 35 mins. Well 7 comes and still no one. The guy ended up calling and saying "Can't make it I have no headlights." Then we said okay well what should we do.. He replied with " I don't know figure it out." I'm a very understanding person but why did he already tell me he was on his way then 35 mins later says he can't make it???? Then to top it off not being very helpful as to what we should do next. I then called them the next morning and they apologized and told me I would be top priority. I set it up for 5pm and I called them at 4 to ask for a time frame the rude lady at the store replied with " Sorry I couldn't tell ya it could be as early as 5 or later then 7" THEY JUST TOLD ME I WAS TOP PRIORITY!!! It's almost 6:30 and still nothing. I would never ever recommend this company to anyone. Now I have been reading all of the other reviews and realizing I should have done that in the first place....

Bought a house and had some draining issues.... Lots of tree roots. These guys were quick and very professional. I'm very happy with their service. I will for sure use them again.

Razor rooter has always been a reliable plumbing service ever since we found them back in the 80's. they have fixed and remodeled countless plumbing situations for us. You cant go wrong with these plumbers.

After calling on Friday evening and setting an appointment for Sunday afternoon ( the first available appointment) they were a no show then I called and rescheduled for Tuesday the next available time and again a no show. Keeping in mind I have used their sevices many times in the past and always pleased this time however the customer service was terrible and ended up going elsewhere.

I have used these plumbers for over a decade. They have always been on time and go above and beyond to do agreat job. I've used them for drain cleaning, septic tank and for all of my general plumbing needs. The best plumbers in Kansas City hands down.

Josh our technician was so professional. Excellent service. Provide quote with no pressure for new item. So appreciate. He understood the pressure I was I under and just provided awesome customer service. Highly recommend!

Awesome and fast service. The guy that came out was very friendly and knowledgeable. Originally they where my supposed to come out as early as they did but the plumber called to come earlier because of the severity of the problem. Would definitely recommend.

I had them out to my residence to run my toilet and they were very professional and they cleaned up their mess when done. I would recommend this company to anybody. I called several places before scheduling with this company and they were the only one that offered same day service. Thumbs up for this company.

We are a plumbing company and we use Razor for drains that we cannot get. They always show up when asked and they ALLWAYS get results.

I have used this company before and they've been fairly good but recently I have had a hose spigot outside that does not work I've called them a month ago they they said they were real busy and that they plumber would give me a call I've called them three times and they're still busy. I had to call another plumber because they are just not reliable on getting back to you

Technician came out to unclog main drain. Replaced an access part, basically at cost with no charge for labor. Then he spent the rest of of the time augering the line, which took much longer than usual, all with a smile and great attitude. Don't know that I'd have done the same. Highly recommend.

Amazing. Our tech Clayton was professional and knowledgeable. Another company wanted to do a lot of unnecessary and expensive work but Razor Rooter took care of the problem quickly and affordably. Highly recommend!

We had an emergent situation close to midnight. Andrew came out and was so helpful. He quickly assessed the problem got right to work and fixed the drain issue. I would definitely recommend and would use this company again.